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Rick Steves' Germany, Austria, Switzerland & Prague: 2002

Please share any ways we can improve or fix this guidebook. Are there recommendations in this book that disappointed you? Do you have any new experiences or new places we should consider? Any warnings or tips? Here's what you thought:


Trier, Wurzburg, Bamberg
Trier is well worth a visit, as Rick mentions, but one thing not in the book is that Luxembourg makes a great daytrip from Trier. It's only about a 45-minute inexpensive train trip with frequent service, and Luxembourg City (while not worth a lengthy visit) is an interesting small city set high on a bluff with UNESCO "world heritage site" fortifications. The layout, architecture, and ambiance are actually reminiscent of Quebec City (not too surprising when one realizes they share a common heritage as 17th-century garrison towns on the frontier of the French empire). Collect a new country, but no need to change money (Lux uses the euro too).

Deeper in Germany, I think Wurzburg, while not as postcard-pretty as Rothenburg, makes a much better home base to see Franconia for the train traveler. It's a major rail junction with great connections anywhere rather than a branch-line dead end, and to my mind has a more authentic ambiance than the beautiful but a bit kitschy Rothenburg. Rothenburg should be seen, but best as a day trip. Wurzburg has several great wine taverns, plus a handy laundromat about 2 tram stops N. of RR station.

Another excellent excursion from Wurzburg is Bamberg, about an hour away. This town gets a bit of an unfair rap in the Steves book, in my opinion, being dismissed in a sentence as one of several Rothenburg wanna-be's. Actually, it has just as much architectural beauty and cultural interest as Rothenburg (although it's a bigger town that's a bit more spread out), but with far fewer tourists. Don't miss the famous "rauchbier" (smoked beer), an acquired taste it's worth trying to acquire.
PBB
  USA   12/23/02


Rothenburg and Nurnburg
Just returned two hours ago (22 Dec 02) from Rothenburg and Nurnburg. Both cities had Christmas markets; Rothenburg is more charming, Nurnburg is larger. We stayed one night at Hotel Schranne (www.schranne.com) in Rothenburg. Great hotel for 62 Euro per night. As an American living in Germany, I had only one disappointment. The hotel did not accept VAT forms. The hotel is very nice. Small, super clean and comfortable rooms about 30 meters inside the north wall of the city. Stairs leading up the wall are about 50 meters from the hotel. We would definitely stay there again. They also have a good breakfast.

Even though we weren't able to book at any of the other hotels or gasthouses listed on this web site due to the Xmas market season, while walking through the city, we saw numerous gasthouses with rooms available. I'd be willing to go back without reservations in the future — even during the Xmas market season.

This was our second visit to Rothenburg. It's a beautiful, charming walled village. If staying overnight, definitly take the Night Watchman's tour. George, the guide, is great and did a wonderful tour. Lot's of cool factoids about the city and the Middle Ages. It's a great 4 euro investment. We will be returning in Feb 03 for the old city volks march and will book rooms at the same hotel again.

We spent the day in Nurnburg after volksmarching in Oberasbach, about 10k outside Nurnburg. Nurnburg is a much larger walled city than Rothenburg. There are many churches and historic sites in the old town. It's worth a day visit. The Xmas market in Nurnburg is large and crowded. We were a bit disappointed, since many booths sell the same items. However, the Nurnburger wurst sandwich was great. So was the halb meter wurst (that's a 1/2 meter long sausage sandwich!)
Tim <email>
Ramstein,    Germany   12/22/02


Swiss Cities
Rick says to avoid cities in Switzerland except Bern. We disagree having just spent 3 days in Zurich and one day in Luzern during November. In bad weather there is much more to do than in a small country town. In any event both of these cities are beautiful, contain many interesting sights, some great restaurants and are well worth a stop on an itinerary at any time of year.
David Love <email>
Sydney, NSW   Australia   12/04/02


Travelling in the Off Season
We have just returned from a trip to Germany, Austria, Switzerland and Italy during November. Rick recommends many small towns which are effectively shut down at this time of year. For example, Lauterbrunnen was a waste of time as only one hotel and restaurant was open. We stayed in Interlaken which was a much better location for this time of year. Also Bellagio on Lake Como only had one hotel and restaurant open. Tourists should avoid this area during November. Whilst the Cinque Terre was quiet we still found excellent accommodation at Albergo Pasquale in Monterosso. Many restaurants were open in the towns. At this time of year I have found it better to visit cities rather than towns as there are nearly always plenty of things to do.
David Love <email>
Sydney, NSW   Australia   12/04/02


Reutte
We recently stayed in Reutte during November and most of Rick's recommended hotels were closed. We stayed at a great hotel in the centre of town called Hotel zum Mohren, Untermarkt 26, www.hotel-mohren.at. For only 80 Euro we had a huge modern room plus breakfast for two.
David Love <email>
Sydxney, NSW   Australia   12/04/02


Wallstreet im Hamilton cafe, Baden-Baden
This is a great little restaurant. The general manager, Matthius, speaks perfect English and went to great pains to make sure we enjoyed our meal. Has great traditional German food. Several of the items we requested were posted on the lunch specials board, but Matthius brought them to us for dinner.
John Ringquist <email>
San Diego, CA   USA   12/04/02


Vienna, Prague, Cesky Krumlov, Salzburg & Amsterdam
We shared an apartment in Vienna for 9 days with another couple. We ate breakfast there, packed a picnic lunch and then had dinner out. It was a great experience to shop at the neighborhood grocery & bakery every few days. If you plan to visit some place for 4 days or more, renting an apartment is an economical, interesting and pleasant option. We used www.holiday-rentals.com. The four of us enjoyed using Rick's book to see all the sights and to select many of our restaurants. We attended two marvelous concerts at Musikverein (our apartment mate was the featured soloist) and had a grand evening at the Opera(Staatsoper). Each person had a display that translated the performance into their language. Possible additions to book: -Griechenbeisl Restaurant on Fleischmarkt (mentioned in several previous messages and worth the splurge). One block past Zanoni & Zanoni from St. Stephan’s Cathedral and then about ˝ block to the right. -Minoriten Kirche (a couple blocks North of the Imperial Apartments). We all thought the mosaic of “The Last Supper” was almost as good as Leonardo's masterpiece in Milan.

We then spent 4 nights in Prague at Residence U TRI BUBNU (The House of The Three Drums) (www.utribubnu.cz). It was very nice, the staff was friendly, the breakfast buffet was good and the location was great (100 yards from Old Town Square)! They have a year round special of stay 4 nights, pay for three. Once again, we used Rick's book to tour the city and for restaurant selection. We enjoyed excellent meals at Restaurant U Plebana and Ozivle Drevo, but the best meal on our trip was at Plzenska Restaurace. A highlight for us was that President Havel and several of his Ministers also dined there and it was the day before he hosted President Bush for the NATO Summit. We went on three tours with City Walks (take three, pay for two). The young ladies who were our guides were informative and lots of fun. They also made sure that we stayed away from any trouble with the NATO Summit demonstrators. We found the people in The Czech Republic to be very friendly and helpful.

Next, we spent two nights at Pension Anna in beautiful Cesky Krumlov. It was a nice place to stay and the included breakfasts were very good. Although we didn’t request it, the hosts insisted on getting up an hour early to serve us breakfast on the morning we left so we could catch our bus. The locals told us the best way to go between there and Cesky Budejovice was bus (26 kc or less than $1). The bus stop was only three blocks from Pension Anna and in Cesky Budejovice the bus station is across the street from the train station and about ˝ block to the left. It is at Horni Ulice 157 and the phone # is 0337/713-344. If you face the Tourist Information building, there is a little alley that goes off to the right. Go down the alley about 40-45 steps and it’s on the rights side. It is a super place that was jammed full of people having a good time and eating great food. I think we were the only patrons speaking English. This place should be in your next book! Quite a few phone numbers in the book were out-of-date. The TI has a great website with current information at http://www.ckrumlov.cz/uk/mesto/rpphv/i_sezuby.htm. There is also an interesting interactive map at http://www.ckrumlov.cz/uk/atlas/i_cmm.htm. Another good site is http://www.angelfire.com/va/voooom/Krumlov.html.

In Salzburg, we stayed 3 nights at the 4-star Austria Trend Hotel Europa ($208). Although it’s not the type of accommodation usually recommended in Steves' books, its low season rates and stay 3, pay for 2 special, made it quite a bit cheaper than the places in the book that we checked with. Our room on the 12th floor had a magnificent view of the Hohensalzburg Fortress, the city and the mountains. The included breakfast had things like smoked salmon, Champagne, various meats, omelets, etc. (pure luxury). We found it through www.accomline.com. We had a great time on The Sound of Music Tour (show up a little early and sit in the front of the bus). There was also good hiking around the Kapuzinerkirche und Kloster.
Gregg & Judy Nielson <email>
Rapid City, SD   USA   12/01/02


Germany
Rick's book was very helpful on my recent trip to Germany. Although I stayed with people most places and did not always take his advice, most of it was very valuable.

What I agree with: Rothenburg was very enjoyable and I'm very glad I took the time to go. I did do most of my shopping here. Of course it was close to the end of my trip too so it made sense. I wish I had remembered his advice about NOT trying their special pastry schneeballe. It was really bad and I ended up throwing it into the trash. Quite stale tasting. I was quite surprized since their pastries and breads in German bakeries are great! Walking the wall was fun.

Wurzburg: I stayed in the pension Rick recommended close to the hauptbanhof. Pension Spehnkuch. It was exactly what Rick described. Very basic with not even any soap on the sink in your room, toilet and shower acros the hall but comfortable, quiet enough and very clean. The breakfast was adequate and they were nice enough to fix me a breakfast set up the night before for the morning I needed to leave early. Many places I've been if you need to leave before their usual breakfast hours, you are out of luck. They offered to set it up and were quite generous in what they left for me. I had some interesting conversations with both of them in the evenings about American politics. (Don't get me started on that!) She was more fluent in English than he was so your designation of Markus SE isn't quite correct.

Heidelberg to Cologne: I took the train as it followed the Rhine river and was able to get some good photos through the windows of some of the robber barons castles. If it were not for the book, I would not have been prepared.

What I do not agree with: Wurzburg: Information on tours of the town and the Residence in English is not correct. Neither exist any more.

Heidelberg: I enjoyed this town a lot and do not know why Rick gives it such a bad rap. The castle was great. Big and a great combination of ruin and restoration with a good tour in English and models showing what it had looked like before the French ruined so much of it. I enjoyed seeing the places where university students have traditionally fought duels in this town.

Hamburg: Although I did not spend a lot of time here, I feel it is definitely worth visiting and was very disappointed that Rick does not even mention it. If it is because it is not a back door, well, neither are Munich or Berlin.

What else I liked: I visited a friend very far north in Kiel. Although Kiel is probably not worth a visit that far north on its own, it was interesting to see country that has had such Danish influence and see the difference between it and the south. We went over to Friedrichstadt, which is a small but very interesting old village and drove up to Tondor, Denmark, another interesting small village with the most incredible apple tart with cream that made my knees buckle!

Trains: I had a five day train pass, which worked out really well. The trains are all electric, very clean and never off by more than ten minutes (in my experience), great information and easy to figure out everything. Although the announcements are usually in German, they often have a LCD readout that tells you the time and date (useful when you need to enter the date on your train pass or want to know how much longer before you get into the station.) It alternates with letting you know it will be stopping soon and what the name of the next station is. In general I found them to be the easiest trains I've ridden in Europe.
Kathleen <email>
Olympia, WA   USA   11/21/02


Trip to Germany
We recently made a trip to Germany, staying at four inns that you recommend in your "Germany, Austria & Switzerland" book. Your book was a great investment! First we stayed in Bacharach at the Altkoelnisher. What a delightful place! The proprietors couldn't have been more gracious.

Then we traveled on to Rothenburg an der Tauber, staying outside the walls at the Hornburg. The couple who wan this place made us feel as though we were one of the family. Very clean and well furnished.

On to Munich, staying at the Hotel Uhland. This was a top notch hotel with all the trimmings. Too bad we were only there for one night. Then we traveled to Reutte, Austria, staying at the Maximilian for two nights. What a disappointment! We arrived to be told that they didn't think we had a reservation. After some time they found we had made reservations weeks before. We are in our 70's and they put us on the 3-1/2 stock, meaning we had to climb numerous stairs with our luggage. We had reservations for Thursday and Friday nights. On Friday night after the banks had closed, we were advised that their credit card machine was out of order so we must pay with cash or traveller's checks. Since your book told us that they accepted credit cards, we were not prepared to pay cash. We used traveller's checks and they charged us a surchage of 5 Euros. Needless to say, we did not feel very welcome at this establishment. The staff was very aloof and short.Perhaps it might be good for you to warn future travellers of their tactics. Again, thank you for your assistance in making our trip to Germany most enjoyable (mostly).
Don Christensen <email>
Sylvania, OH   USA   11/13/02


Marksburg Castle in new GAS edition / Monschau
Rick: I was pleased to see from your page on Rheinland Castles that you've included Marksburg Castle in your next edition! Unlike many castles, it's relatively easy to get to if travelling by train and open nearly all year, and though not as "fine" as Burg Eltz, it has a wonderfully rustic feel to it — very authentically medieval and un-museumlike. For a preview, go to www.roadstoruins.com/marksburg.htm . For your next edition, I'd like to humbly suggest a new "back door" for you to explore: Monschau, a wonderfully preserved weavers' town south of Aachen in Germany's "Eifel" region, brimming with half-timbered buildings and cobblestones. Yes, there are tourists, mostly European, but the town has escaped most of the kitsch we find nowadays in places that are more popular with international tourists.
Russ <email>
Galt, CA   USA   11/10/02


Hotel Raidel, Rothenburg
Hotel Raidel, despite Rick's comments, was very nice I think it was only euro 28 a night for a single with bath in the room. Herr Raidel was very helpful and breakfast was great. Herr Raidel brought me a pot of tea, plate full of cheese and meats, basket of bread, yogurt, etc. And then said to me "Are you not hungry" when I didn't eat everything on the table. He gave me enough food for 4. I was the only person in the house that was not German. My little bit of German and Herr Raidel's English made communication no problem
John <email>
Wilmington, NC   USA   11/08/02


Staying in Rothenburg
Rick's Germany, Austria, and Switzerland book became our bible while traveling, and we used it daily, for eating, sleeping, walking tours, shopping, and train connections. The only discrepancy we found was that the Hotel Altfrankische Weinstube am Klosterhof, in Rothenburg, no longer accepts credit cards. The stay there, however, was delightful, and the dinner delicious. Our first shopping stop in that city was the Friese Shop. Anneliese is all and more than stated in the book. We shopped, exchanged, money, and on a rainy morning stored our luggage there. An exceptional surprise was her son, Berni, driving us to the train station so we wouldn't have to walk in the rain. We tried to pay him, but all he asked was that we'd tell Rick they were good to us. He also said that they get a customer every day of the year who is using Rick's book. And Rick's picture is right on the front door — what a celebrity he is in Rothenburg! k
Francine <email>
Fond du Lac, WI   USA   11/07/02


Taxi in and around Prague
In the "Transportation Connections — Prague" section of the Germany, etc., book, Mike's Chauffeur Service is mentioned as being reliable and fairly priced. In connection with a week in Prague in October, 2002, we arranged for Mike to pick us up at the airport, take us to Terezin (where he had arranged a tour for us), and then take us to our hotel in Prague. When we left, we had an early morning flight and Mike picked us up on time at 6 AM. Not only is Mike reliable and reasonable on his prices, he is a very pleasant, friendly, and interesting guy. He also has great ideas on restaurants and on Czech beers!
Richard Anderson <email>
Newington, CT   USA   11/06/02


Germany
We visited Germany in September, my first visit back in 40 years. Rick's book was very helpful. Our best hotel experience was in Rothenburg at Hotel Raidel, which Rick says will "do in a pinch". We felt the Raidels were very nice and the rooms we had were excellent (for the price!). It does help if you speak and understand German, as Herr Raidel does not seem really confident in his English, which actually is quite adequate.

We stayed at Hotel Uhland in Munich and were quite pleased. All in all, we had no bad experiences at all, even the train breaking down on the way to Fuessen was kind of fun-although a problem for some of the non German speakers, as all announcements, etc were only in German. But I'm certain that there will always be someone around to translate! We had some folks who heard us speaking English approach us for translation services and everything went well!

Suzannes Bed and Breakfast was fine, although a little expensive for the "attic special". Next time we'll stay downstairs on the first floor! I would suggest staying away from the big chain hotels. We stayed in one our last night in Frankfurt a/M and it was ok, but very expensive and food was not up to the standards we had become used to!
Hank Morris <email>
La Mesa, CA   USA   11/03/02


St. Goar
I stayed a couple nights at the Pension of Herr and Frau Kurz in St Goar this past July. I didn't find train noise to be a problem there. When you walk through the tunnel under the train tracks and then start climbing stairs, turn to the right through the STONE ARCH to find the Kurz's home. It's one he@*# of a climb up to the next village otherwise! Because of the rampant price-gouging going on in Germany since the introduction of the Euro, rooms are a few Euros more than the Kurz's had anticipated and reported in Rick's book. Still a great bargain, though, if you don't mind the limited hot water for showers. (There's a nominal charge for those, by the way.) It is best if you can phone them first to check on room availability. Herr Kurz doesn't speak much English, but Frau Kurz does much better. I found the Kurz's to be most gracious, but maybe my German fluency made things easier.

When I told them I wanted to visit both Castle Rheinfels (just up the street) and Burg Eltz in the Mosel, they advised me to allow most of a day if traveling by train from St. Goar and walking to see Burg Eltz. That saved me from making a mistake, and I was able to visit both.

Whether it's with this couple or at any other Zimmer, cut the Germans some slack on their prices, if slightly different from what the guidebooks quote. Electricity costs have gone through the roof, and prices are higher all over Germany because of businesses taking advantage of the Euro conversion to boost prices. My cousins near Cologne and friends in the former East Germany all complained about these same things too.
Jim Rogers
Centennial, CO   USA   11/02/02


Danube River Cruise
We did the Danube river cruise from Melk to Krems and then took a bus back. The return bus trip is not suggested in the 2002 edition, but I think it should be. There's no need to do a round trip on the river. I think it would be rather boring. Instead, take the bus one way as you'll see a close up view of these little vineyard towns. It was really a delight. Also, we discovered that you cannot rent a bike and ride it one-way any longer (contrary to what the book says). They recently changed the bike rental policy and trips can only be two-way. A shame.
Patrick Barnes <email>
Cedar Rapids, IA   USA   10/31/02


Finding Heurigers Outside of Vienna
Using the 2002 edition, we tried to go to the Heurigers that Rick mentions near a *train stop* called Gumpoldskirchen. However, there is no train stop there. In fact, most people hadn't heard of it. What you have to do is get off at Guntramsdorf (not *Neu* Gumtramsdorf) and then take a bus or taxi.
Patrick Barnes <email>
Cedar Rapids, IA   USA   10/31/02


Map Errors in Melk, Austria
While using the 2002 edition of this book I discovered a few discrepancies that are worth mentioning.

First, the map of Melk incorrectly has the hotel at 7 Linzerstrasse on the left side of the street as you walk towards the town square. Although there is a door and a sign on the left side, this entrance is not used. The entrance is actually about 75 yards towards the town center and on the right, through the pizzeria. This is not marked *at all* as a hotel, even when inside. You have to go through the door straight ahead as you walk in and then up the stairs. Nice place to stay, but tough to find with the directions in this edition.

Second, there are *two* boat ramps in Melk for the Danube River cruises. The map indicates that there is only one: across a single lane bridge and out onto a spit of land. However, we almost missed our boat as we assumed this was the dock (only one on the map) when, in fact, our boat left from an inlet that is reached by turning right in front of the bridge and walking about 100 yards. This ramp was closer to town.
Patrick Barnes <email>
Cedar Rapids, IA   USA   10/31/02


Nuremberg
I spent a month in Nuremberg last year, and found it a great base to explore Bavaria from. The old city is beautiful, clean and delightful to wander, feels very safe. As well as the site of the Nuremberg trials, this was one of the centres of the first and second reich, and has great history dating back into the middle ages. The musuem is fantastic, and the kirches and hauptmarkt beautifully restored. A tour of the vaults under the city (there are two- a WWII tour and a beer tour) is excellent, but there is little information unless you know who to ask. We found English-speaking guides at the museum, the castle, and the vaults with little trouble and no extra cost.
Anna <email>
Melbourne, Vic   Australia   10/30/02


Hallstat is incredible! If you drive, after the tunnel make sure you make an immediate left. It is easy to miss. We stayed at Verena Lobissers house. She is a gracious hostess but the only nice local we found. However the scenery more than makes up for it. Rothenburg was quaint and lovely. If you go, stay the night and do the night watchmen tour. Its alot of fun! Also, the town is deserted at night you have it to yourself. Beleive it or not, we got to Neuschwanstein castle at 3PM and got on the last tour bus up to the castle. It 's alot of walking but worth it. The view at the top is incredible. We just got back 2 weeks ago and it was prime fall foliage. If you don't mind it being chilly October is a great time to travel, there were tourists but not too crowded.
Jennifer Williams <email>
Coatesville, PA   USA   10/30/02


German Tour
Wish we had had more time in Rothenburg. The most delightful town we visited outside the middle Rhine region where we had an apartment in St. Goar for two weeks. The Friese shop in Rothenburg not only gave us the discount on items we bought but Anneliese even provided us with a ride with her son to the train station as I had had knee surgery recently and was having difficulty walking. Best restaurant in St. Goar was at the Hotel Hauser. The Bakery around the corner from the apartment was something special and the people were wonderful.Best Italian food in Germany was at Schells in Berlin. Thanks for providing such a wonderful tour book. It was invaluable.
Lwrence Buono <email>
Spring Hill, , FL   USA   10/28/02


Germany and Austria
Rothenburg: Hotel Hornburg gets a mention in Rick's book, but it was an understatement, as it was easily the best place we stayed in our European trip. The huge dogs are pathetically entertaining in thier laziness. Martin has all the right recommendations, and he couldn't be more pleasant. The rooms, especially on the top floor, are very comfortable and reasonably priced.

Breakfast: I don't know what most people expect, but my wife and I grew tired of the meat and bread German breakfasts quickly. Has anyone yet introduced the fried egg to our German & Austrian friends yet?

Salzburg: What an aggravating tourist trap the old city is. We went there on a day trip, and left with a sour taste unfortunately. If you aren't totally into the classical Mozart scene, expensive "junk" shops (a 12 euro decorated egg!), and so-so food, then skip it. There are plenty of other cities where one can see old buildings and beautiful fountains.

Innsbruck: I think Rick was too nice to Innsbruck in his book. Bottom line: if you aren't a skier, and unless you enjoy staring at a golden roof, or you have a passion for boredom, don't waste your valuable time.

Transportation: I know Rick mentions renting a car in Germany to have the best experience, but I think their transportation system is SO good that you don't need the headache. Car rental wasn't exactly cheap, and we all know how expensive the fuel is. Get a railpass, buy public transportation tickets for reasonable prices in each city that you would need to get around. It just seems to make more sense to me.
Mike <email>
Jax, FL   USA   10/25/02


Romantic Road / phone cards
Rick, we used your book(s) on a 3 week trip to Italy, Switzerland and Germany. I was 98% satisfied with your information! Only change I would have made would have been regarding the romantic road bus tour. We p/u in Wurzberg at 10:00 am. It was a bit of a disappointment — not worth a whole day. Would have suggested to p/u in Rothenberg as the sites after that were much better and we would have had the morning to see & shop Rothenberg. Tour co does not allow enough time in Rothenburg. Only other suggestion we did not like! It was using the pre-paid euro phone card with the PIN number. We tried (even after calling customer service) to use it for 3 weeks and it only worked once. Nothing but a hassle. The card w/the electronic stripe worked right away!
Deb Johnson <email>
Phoenix, AZ   USA   10/23/02


Go to Prague
We just returned from a two week trip to Germany, Prague, Austria, and Italy. By far Prague was the highlight of the trip. Cheap, Beautiful, great food, Romantic. The Hotel Jullian is a great place to stay.
Shawn Bilak <email>
Conyers, GA   USA   10/22/02


Trumer Stube in Salzburg
We have just returned from Austria and stayed at Trumer Stube in Salzburg. The hosts were delightful but unfortunately our room was in the front on the street side. There are two bars in the street beneath the hotel and we were sleepless for 3 nights listening to drunks. Every little noise is magnified because the street is a narrow canyon.Please advise people to book rooms in the back of the hotel.
Fred Rogers <email>
Denver, CO   USA   10/21/02


Comments on recent stay in Austria, Germany, Switzerland and Brugge
We returned October 5 spending three weeks in Germany, Austria, Switzerland and Brugge, Belgium.

We think Brugge is a must visit city for travelers. Great sights, food, shopping and a gem. Hotel Cordieanier rooms were very small and suitable for two.

Bacharach was wonderful and Pension Lettie was perfect;clean, bright with excellent breakfast and she`s a great help. Take the Rhine boar ride.

We would recommend a stay in Rothenburg for the night watchman tour and good dinners. Hotel Gerberhaus was the best hotel we stayed in on the trip and not expensive.

Salzburg was wonderful but the old city is touristy. We stayed at Hotel Trummer Stube which was nice, Silvia very helpful for tickets and information and don`t miss the Sound of Music tour or a Mozart dinner concert. Food here was great.

Murren was great this time of year and there had been a new snowfall. Hotel Alpina was comfortable and good food was available.

Hotel Lotschberg in Interlaken was a good one night stay, but Interlaken is a large tourist trap. The boat trip in Interlaken is worth taking.
Bill Lages <email>
Sudbury, VT   USA   10/11/02


Zell sleeping
Just stayed in Zell on the Mosel Gasthaus Thiesen was very poor . 3rd floor rooms shaired baths. 1st floor rooms very noisy. Found much better room at Gastehaus Am Romerbad on street of same name near T I
R.L. McCary <email>
Shreveport, La   USA   10/07/02


Germany/Austria Highlights & Comments
Upon unpacking my well-worn, rained-on Rick Steves Guide to Germany, Austria and Switzerland last night I was compelled to share some ramblings about these countries. My grandparents came from Germany and I felt completely at home in this complex, beautiful country, as well as its neighbor, Austria.

My fiancee, Michael, and I just spent the last 11 days swilling beer and eating phenominal food during Oktoberfest (seriously the happiest place on earth — forget about Disney), hiking dramatic mountians to view centuries-old castles, tasting local wines, cruising the Rhine... the list goes on. We consulted the guide the entire way, saving us time and money.

Munich: It's true, even during Oktoberfest the city was easy to maneuver. We were there during opening weekend and I would recommend it to anyone, including those who don't really like being in crowded areas (like myself). Oktoberfest IS a big party, but just controlled enough to feel safe. I've never experienced a celebration of this magnitude, and it was a true joy getting to know so many people from around the world. Try to find a hotel near the festival grounds as it's great to kind of come and go easily. Also, make the trip to Andechs. It's worth it.

Fussen: After touring the Ludwig Castles, staying at Suzanne's B & B was terrific. Yes, she's a little different, but we found her quite helpful and kind once you got to know her, showing us driving routes, telling us about places to eat. Try to get room #3 if you want some stretching out space.

Salzburg: Amazing city. It was cold and rainy when we were there but we loved our experiences just the same. We never would have sampled the local "Gluhwein," a hot, spicy red wine, if it hadn't been chilly. The Augustiner Braustubl was really neat, a kind of "food court" in a classic setting. I also highly recommend the Schlosskonzert for lovers of classical music. No cheesy dinner theater experience here. It isn't every day you can hear Baroque music played in a twinkling, gilded hall. Also, don't miss St. Peter's Cemetery and church. The Sound of Music tour was also a delight and a true must if you aren't otherwise touring the countryside outside of the city.

Wurzburg/Rothenburg: Wurzburg was only ok, not much really here except for the Residenz (amazing). The Hotel Zur Stadt Mainz (recommended by the guide) had the most unbelieveable breakfast in a warm, truly Bavarian atmosphere. The proprietors were warm and the room very comfortable with a great view of the cathedral out of our window. Also, if you get tired of German food (which, for me, is hard to do) try this little Italian place down the road from the Zur Stadt Mainz: La Botte Doro at 13 Semmelstrasse. Very good Italian food, terrific service.

Rothenburg is simply a must-see. Definitely take a walk around the wall at sunset if possible.

The Rhein/Mosel Region: We cancelled our ridiculous Frankfurt hotel reservations (235 euros per night) and opted to try staying in Bacharach at the Hotel Kranenturm. A smart decision, as we were closer to all the sites AND saved around 400 euros in the process. Bacharach has several terrific restaurants, including the Munze, and the terrific wine bar Rick mentioned. We ordered the sampler tray and wound up sharing it with an American woman travelling by herself. A great way to make new friends! A couple of things to mention, though, about the Hotel Kranenturm. If you have packed anything more than a couple of shirts it is quite a haul to get to your room. We were on the fourth floor and getting up the winding staircase with suitcases was a little challenging. There is some train noise at night but if you are exhausted every night from touring and you keep the windows shut tight it shouldn't be too bad.

Must sees: Take the Rhine cruise, climb (actually, tram it if you can as the uphill hike is brutal, especially with a wine buzz from your Rhine cruise!) to Rheinfels Castle, hike to Burg Eltz (and get pleasantly lost like we did, meet a nice German couple who will show you the way out of the woods down a path through some vineyards!) and sip some wine in Beilstein.

All in all, we found Germans to be quite warm, conversational and highly efficient. While riding in the trains from town to town we pondered when we could come back again sometime soon.
Paula <email>
Orlando, FL   USA   10/01/02


Rick's Guide Book
A report from a 68 yr old Aussie male who has just completed a 2 week holiday using Rick's "GermanAustria& Switzerland"book 2002.

Frankfurt: for proximity to the rail & cost i selected "Pension Schneider"..Rick is correct, it is a "strange oasis of decency & quiet"in a rough area..very clean, good b'fast, run by two nice ladies Gabbie & Annie..good value.

Rhine cruise: once again followed Rick's advice for the time-constrained..did the cruise St Goar to Baccarach..great..and both towns were interesting as well.

Vienna: "Schweizer Pension Solderer" was very good value [E36}clean,good b'fast,but the main man was coldly ,teutonically efficient but unfriendly. Rick,s advice about the Lipizzaner horses at morning training was much appreciated.

Salzburg: Trude Poppenburger was the greatest..really a great host..good English and good advice..felt "at-home".

Innsbruck: Hotel Weiss Kreuz was great..central,good value,very comfortable,great b'fast.

Munich: Hotel Haberstock was great.. I had a "back" room, very quiet. good b'fast,short walk from train..Alfred is still there & still charming.The absolute best meal {with great house Red} was had at the Bistro about 75 meters from Hotel same street,same side as Hotel..highly recommended and not expensive.

Summary: I could not have done this trip without your book..it is a wonderful resource..I appreciate you!
Michael Dunlea <email>
Brisbane, Queensland,   Australia   10/01/02


Switzerland
I just got back from my 15-day vacation spent in Switzerland and it was so wonderful and beautiful there I can't wait to go back! It was definitely a bummer coming back to work at my full-time job after so much fun. Traveling definitely changes you and enriches you as a person, and makes you want to see Switzerland again and the rest of the world too!

This was my first time traveling alone (I'm a 26-year old woman) and I don't think there could be a better country than Switzerland to do it in. The people are helpful and friendly, but they also don't bother you, and many speak English very well (I speak some German though so I had fun practicing that there.) The train system is incredibly easy and convenient to use (I had the 15-day Swiss Pass which made traveling a breeze and completely free except for special excursions such as to the top of Mt. Pilatus). And the scenery is simply spectacular. Plus Switzerland really makes things easy for tourists and travelers. I love love love Switzerland.

My favorite places there were (in order): the Jungfrau Region (Interlaken, Lauterbrunnen, and Gimmelwald), Luzern, and Bern. All of these places are wonderful and fun and beautiful. I also went to Zurich, Basel, Biel/Bienne, Montreaux, Lugano, and Zermatt, and enjoyed these places too.

I read Rick Steves' guidebook on GAS and got some useful info from it, but also agree that it shortchanges Switzerland and leaves out a lot. I was there 15 days and I feel like I saw a lot but still only scratched the surface, I will definitely have to return.

But I can agree with him that Gimmelwald is pretty heavenly — very peaceful and beautiful. I mainly relied on the Let's Go Austria/Switzerland 2002 guidebook (cutting off the Austria part to make my pack lighter) and found it very helpful with lodging recommendations right on for the budget traveler. Recommendations for the cities I stayed in, in order of my route:

Zurich: Hotel Martahaus (easy walk from train station, centrally located, clean and comfortable, you have more privacy because each dorm bed is curtained off like its own little room.) I do not recommend City Hotel/Backpacker Biber — seven flights up to your room is a long way to walk at the end of your trip with luggage grown heavy with gifts, plus it's noisy and worn and just not nearly as nice as Hotel Martahaus, and only a few dollars cheaper. In fact, staying my last night there it was so noisy from the surrounding street noise that I left, knowing I could probably sleep better at the airport. So I slept in the airport in the Andachtsraum/Chapel there — much quieter and more comfortable than the airport lounge chairs, no one bothered me, I had a blow-up pillow so I slept well enough to wake up at 7 am fairly rested and catch my flight.

Basel: I didn't enjoy Basel as much as I could have because the Youth Hostel was such a long long walk from the train station in the rain but it was okay, plus I slipped on a wet leaf in the rain and skinned up my knee pretty badly. Would rate above City Hotel/Backpackers Biber but below all of the other places I stayed in — more institutional in feel and not as cozy as the other places. The town is probably pretty special but I unfortunately didn't get to see much of it. Had a nice free breakfast at the hostel though with a view of the Rhine River from the dining room windows before heading on to Bern.

Bern: stayed 3 nights in Bern because I loved the hostel there so much, and according to the hostel guestbook comments so had other guests. I took side trips from there to the Swiss National Expo in Biel/Bienne and Montreaux's Castle Chillon, plus the city is great and you can rent a bike for the day for free and see a lot more of the town that way. Enjoyed the bear pits, rose garden, the cathedral with great views from the top of the spire, and just this beautiful town with great ambience in general. The name of the nice hostel is Backpackers Bern/Hotel Glocke, in the heart of the town and easy to get to from the train station. Very clean and comfortable, pretty view of the town and clock tower, with a nice kitchen and common room and the cheapest laundry I found.

Luzern: This town of about 60,000 people with the River Reuss running through it and plenty of swans and romantic bridges spanning it is really really beautiful, and at night the lights reflected on the river are romantic, and the lake as seen from a steamer with breathtaking mountains and pretty towns ringing it and sailboats and kayakers is really gorgeous. Even though it's a relatively small town, Saturday nights there can be pretty lively and fun for a young person. I fell in love with this place too and it's my second favorite region in Switzerland. I took the 1 1/2 hour breathtakingly gorgeous boat ride to Alpenachstad (free with SwissPass) and then took the steepest cogwheel train in the world to the top of Mt. Pilatus — definitely worth the 40.60 Swiss Franks.

Anyways, stayed in the old town in the Touristen Hotel in a dorm room with a view of the river and Mt. Pilatus — nice place with a very friendly and nice receptionist and I like the colors pink and sea green, so enjoyed the color scheme of my room. Also stayed on the return trip on my way back to Zurich to fly back home at the Backpacker's Lucerne — not as conveniently located as Touristen Hotel but very nice and highly rated by fellow travelers. With heavy luggage though definitely difficult to walk to at night. If you're not burdened with gifts though, it's okay. A little deserted for a walk too so I was a little scared sometimes walking there late at night. Overall rate Touristen Hotel a little better because of proximity to sights and less deserted night walk, but had a nice double all to myself at Backpackers which I enjoyed immensely at the end of my trip.

Lugano: Hotel Montarino — formerly a luxury villa, palm trees, nice place, nice terrace to sit on and eat dinner cooked in hostel kitchen while admiring views of the mountains and lakes of Lugano. I think Locarno though is even prettier than Lugano. Stayed in a 6-bed comfortable co-ed dorm there with a skylight. Very easy walk from train station. Has a swimming pool.

Zermatt: Hotel Bahnhof — right next to the train station, quiet, clean, most beautiful huge kitchen and common room of all with beautiful plants all around, nice staff. I think a much better place to stay than the youth hostel there though of course much quieter, will have to go out in the evening to get your socializing kicks. I had the 8-bed dorm room all to myself my 1st night there with great views of the mountains from my window.

Interlaken: Backpacker's Villa Sonnenhof — was very nice. Go visit Balmer's night club if you want to enjoy the party scene but do not stay there. Backpacker's Villa is so much nicer and just a short walk to Balmer's if you want to visit the crowd there. Plus Backpacker's Villa is next to the beautiful Hoehenmatte park area in the middle of Interlaken.

Lauterbrunnen: Valley Hostel — definitely one of the very nicest places I stayed. The owners are very friendly and nice, they have a garden and you can lay in the sun out there in one of their lounge chairs. My 6 bed dorm room was very clean open and spacious with a balcony and marvelous views of the mountains, gardens, chalets on the hillsides, and the Staubbach Falls. Loved the town of Lauterbrunnen, and it's only 20 minutes by train to Interlaken, so it was easy for me to jet over to Interlaken to do the adventure sports which really made my trip extra special and fun: zorbing and paragliding with Alpin Center (ask for Dino for paragliding — he's really nice and great), and canyoning with Alpin Raft which was scary, fun, and a blast, and the two handsome guides right there to save you from drowning in waterfalls made it even more fun and not so scary.

Gimmelwald: Unfortunately I didn't get to stay here, I ran out of time, but I fell in love with the place and the cute kitten/teenage cat I met there who liked to scare the chickens. The Mountain Hostel there though did look very nice. There isn't really much commerce in Gimmelwald, so if you need provisions or cash, best to stock up in Lauterbrunnen or Interlaken before taking the bus to Stechelberg, then the cable car up to Gimmelwald.

Overall review of Switzerland: A+ I never had to make a reservation traveling in the shoulder season of September, and enjoyed complete flexibility in my itinerary using the trains free and without limit. It is definitely more expensive there, but it wasn't too bad. I averaged about $20 a night for clean and comfortable, if very basic, lodgings because what was important to me was the sights, not my room, even though I was pleasantly surprised by the niceness of the budget hostels there. Plus a bonus of hostels is there are more people to talk to.

To get around the very expensive restaurant meals there, I tried to fill up on the free hostel breakfasts which were sometimes included, shop at markets and grocery stores, beer is cheaper than soda there:-), buy little snacks from snack stands or delis, and I brought my own tea bags and filled my Nalgene bottle with free hot water and supplemented my diet with Luna energy bars when I had trouble finding food. Once a while I splurged and ate a delicious restaurant meal of local cuisine (Raclette is delicious!) Overall this was good because keeping busy all the time, walking a lot, and not eating as much to save money, you end up coming home a little lighter and more muscular — a definite bonus.

If you will be spending a lot of time in Switzerland, the Swiss Pass or Flexipass is a good investment, saves a lot of time to be able to hop on trains, boats, and buses without buying tickets and gives a lot of flexibility. I maybe packed a little too light. I think the size of my bag was fine (1 Rick Steves carry on size backpack and the Rick Steves Civita daypack) but I could have fit more clothes in there and wish I had. I only had one pair of fairly lightweight black cotton pants I wore everday, which were very comfortable, but in some of the more chilly areas I could have used my Levis and maybe another sweater. It can be hard to find a nice pair of well-fitting jeans in Switzerland that aren't exorbitantly expensive, so I recommend bringing more than one pair of pants, namely jeans. I wore Tevas with socks everyday, and Tevas are very comfortable shoes, but next time I would bring a pair of lightweight hikers too, for the more rugged, wet terrain.

Switzerland can be rainy and cloudy, but also pleasantly sunny. It was about 60-70 degrees Fahrenheit in the daytime there most of the time I was there, and the lightweight 85-cent emergency poncho I carried in my daypack came in very handy when the sun suddenly turned into rain.

People there are pleasant and non-threatening, I felt very safe there even as a young woman traveling alone. And it's beautiful with tons to do and I met lots of great people even as an introvert who's normally somewhat shy — locals and fellow travelers alike — so GO! Switzerland has gotten me excited about seeing the rest of Europe someday and definitely spending another couple weeks in such a wonderful country as Switzerland.
Rachel Nix <email>
Santa Rosa, CA   USA   09/29/02


Guidebook Value
I needed a break from work & just went wandering through the Graffiti Wall messages. While noting the criticisms of various pensions & hotels and suggestions of places to go/do/see/eat that are NOT in Rick's books, I realised that we're all doing what he's suggesting we do: we're doing it off the beaten track, doing it our way, having fun. I've used his book on Austria & Germany for 3 trips now in the past 6 years and have had mixed feelings about where he suggests we go. There are places *I* have wanted to go and have gone and had a great time. I rarely go on tours, only when it's more convenient to do so than going off on my own.

This past April my daughter and I spent over 3 weeks in Austria & Germany. It was Vienna-Klagenfurt-Salzburg-Herrenchiemsee-Innsbruck-Wattens (Swarovski Factory/Museum) — Donaueschingen & Furtwangen (Black Forest)-Munich-Wurzburg-Rothenburg-Frankfurt-home. I think we stayed in Rick-recommended hotels nearly all of the time, except in Klagenfurt, Austria, where we have relatives who gave us a flat to crash in. And in Black Forest, where we were tracking the source of the Danube, we found the hotel by writing to Donaueschingen's Tourist Bureau.

I'm sorry some of you had bad experiences with hotels & pensions. Ours were mostly good. One problem one was in Wurzburg, where the hotel was on the city ring, a very noisy place, but convenient to the train station. The noise could be controlled by the closed windows, but the curtains didn't close all the way, so we had a street light in our face, which wasn't fun. Best hotel was in Vienna, just a couple of blocks from Stefansplatz. And we actually found a laundromat in Munich! My daughter was fed up with washing clothing in a sink and drying it in the shower.

Overall, I think Rick's books are good — as GUIDES. Remember, that's what they are, just GUIDEbooks. They give suggstions, tips, do's and don'ts. I agree that Rick's people need to check the hotels & pensions on a regular basis as I have had problems with 1 or 2 over the past 6 years. Wish I could go back again next year!
Hilde <email>
Old Bridge, NJ   USA   09/27/02


Germany & Austria
Mid-September 10 day trip to Germany was glorious! Hotel Altkoelnischer Hof in Bacharach was great...central location, great breakfast, friendly staff. Rothenburg was memorable, we should have stayed several days. Hotel Golden Greifen had helpful staff, great food, perfect location. Take the nightwatchman tour, very informative and fun. Riemenschneider carvings in Rothenburg and Herrgottskirche in Credlingen were very moving. The actual road journey on romantische strasse was OK, but easy to get lost on.

German maps were better for driving than French (Michelin) Maps...Highways better marked. However, trip itinerary made on www.Michelin.com was highly useful. Salzburg a real highlight, Hotel Goldene Ente had nice breakfast and good location.

Augustiner Monastery's biergarten a beer lover's Nirvana...Rick's book understates what a great place it is! Sound of Music tour very fun, great scenery even if you don't care about the movie. Residenz at Wurzburg was a treat. Do your laundry in Wurzburg... two doors down from the laundramat is a little restaurant with great beer! The bridge over the river has great statues and view of the Burg on the hill. Hotel Schoenleber was clean with a great location and helpful staff. Memorable trip. Vielen Danke, Rick, we just did what you said and had a ball!
Herb <email>
Crescent Springs, KY   USA   09/25/02


Nuremberg
An ideal town for a couple of days "rest". Anyone interested in WWII history should not miss the Documentation Center in Nuremberg. It provides the most comprehensive and objective exhibition of the Nazi movement we have ever seen. In addition, you can visit the courtroom where the Nuremberg trials were held. It is open for tours Saturdays and Sundays only, 1-4 p.m. on the hour. M-F it continues to serve as a working courtroom. The center of town is walled, much like Rothenburg, and easy place to navigate. You can merely wander without fear of getting lost.
Julie
Huntington Beach, CA   USA   09/25/02


We recently spent eight nights in Germany and the two nights in Rothenburg O.T. at Hotel Horngurg were the best value. Great rooms nicely decorated, good breakfast included, easy walk to the market square and a very pleasant and helpful family to make the stay more enjoyable.
Jim & Anne Nichols
Fort Worth, TX   USA   09/25/02


Just returned from two weeks in Germany, Eastern France, Switzerland and Austria. Loved the Rhine boat tour. Rick's Rhine guide in the book was great. I was also confused by the Rheinfels castle map but then again it's a confusing place. The map gives you an "aerial" view, but when you're walking around all you can see is walls everywhere(or what's left of them).

We also went to Trier, Colmar, Interlaken and Salzburg. In Trier, the Hotel Frankenturm was a great value, huge room, and centrally located.

In Colmar, the rooms at Maison Jund were a little rundown but for the price couldn't be beat. If you're in Colmar, go in the Monoprix store (France's version of a super Wal-Mart). We could've spent hours there just looking at the food, clothing, gadgets and bakery items. Great place to buy picnic items.

Switzerland was wonderful. If in Interlaken, stay at the Happy Inn Lodge, but don't pay for the meager, over-priced breakfast. Rick's guidebook description doesn't do the place justice. Yes, it's noisy in the evenings, but the guys that run the place are friendly and fun and make the place feel very homey. Interlaken is not as bad as Rick makes it sound, as long as you get away from the couple of blocks near the train station. You can rent bikes at the train station and explore this great town and the surrounding villages and lakes.

Salzburg is gorgeous but completely overrun with tourists, mostly American. The old town is becoming a big tourist trap. I was there about 8 years ago and it's getting worse. Institut St. Sebastian is a cheap and convenient place to stay but serves a crappy breakfast (one roll and murky coffee). The Sound of Music tour was great — lots of fun and enjoyed the alpine slide. We loved the classical music concert at the Mirabellplatz. Beautiful setting. Get details at the TI.

I could go on and on. I'm still suffering from what I call Post Trip Letdown Syndrome (where you're bummed out about being home and having to go back to work and wish you were still sipping a coffee in an outdoor cafe). Happy travels everyone.
Ann
Knoxville, TN   USA   09/23/02


Gimmelwald
Here are some tips on getting to Gimmelwald. If you arrive in Interlaken and have not made reservations yet there is a Hotel Board with a free telephone that connects to almost all the hotels/hostels in Gimmelwald and Murren. Just pick up the phone and put in the correct # shown on the board.

If you arrive at the Lauterbrunnen train station between 7 PM -10PM the bus that take you to the cable car station in Stechelberg does not run during that time. The bus resumes at 10. Don't worry about missing the cable car because the bus driver also runs the cable car at that time.
Jeff <email>
Miami Beach, FL   USA   09/20/02


Rating the sights on our GAS trip
Our trip highlights: The Berner Oberland — gorgeous place. Salzerkammergut Lakes area — amazing natural beauty, loved the trip from Salzburg to Hallstatt. If you have a car stop in St. Gilgen along the way. Rural Bavaria — lush greenery, distant villages and rolling hills; the Romantic Road sections Rick recommends are right-on.

For us the cities didn't rate as highly. In Munich we liked Marienplatz and pedestrian zones. Old town Salzburg is cute and fun. Vienna is elegant; the Opera house tour was excellent.

Rothenburg is all its cracked up to be. Hallstatt is worth half a day. Rick makes it sound like you can just drive right into the town upon arrival. You need a special card to open the gates: park your car in lot 1, walk down to your hotel and get the access card. What we saw at Mauthausen hit us the next day; very moving. Bacharach is an adorable little town. The walk to Reinfels castle from the village of St. Goar is STEEP!

The Romantic Road route can be hard to follow since it's not always one road/highway number. Get a map that has the route marked; the TIs I checked didn't have this. When you hit a fork, signs don't tell you which one is the Romantic Road; if you chose correctly you will (eventually) see "Romantic Road" markers confirming your selection...otherwise you worry until you see one. A good route map would be an excellent addition to Rick's book.

In general if you've planned ahead you won't find TIs to be as helpful as Rick does. Some disseminate misinformation (Bacharach TI esp). Many of the TI hours in Rick's book are wrong. Add 10% to the attraction prices he lists. His hotel prices are correct. Rick's Reinfels castle tour is hard to follow. We met with 2 other groups struggling to understand his directions. His Salzburg walking tour is good though. We saw people with Rick's book everywhere. You won't be alone!
Jai <email>
Mountain View, CA   USA   09/20/02


Heidelberg
I had such an interesting visit to Heidelberg, despite its being "touristy." Like Venice, there's a reason it's been a stop on the Grand Tour for two centuries. If you go, buy the Heidelberg Pass (2 days, 12 Euro)for all transport, major attractions, discount on the 2-hour English walking tour of the old city. The ancient castle that inspired so many writers (Goethe, Mark Twain) is fascinating and fun to photograph.

I enjoyed visiting the birthplace and "boyhood home" (a small apartment) of Weimarer Republic first president Friedrich Ebert, the working-class president who followed WWI.

Because Rick omits Heidelberg, I used the city's website www.cvb-heidelberg.de to find the inn listings. I chose Zeiglerbrau mostly on instinct, and it proved satisfactorily clean, inexpensive and a good location halfway between the train station and the castle off the main commercial square, Bismarck-platz. All the buses go there. The funky part is that it is located above Billy Blues, a lively restaurant-bar, and that you check in at the bar and check out at night, since they are closed in the a.m. Cash only! A double for Euro 55 includes shower and TV, no phone. They speak English. Call them at 49 6221 25333 or you can try emailing info@billyblues.de.
Sarajane <email>
Seattle, WA   USA   09/19/02


Hotel Grades for our GAS trip
Rothenburg — stayed with the Mosers. Room was fine, but that's it. They asked us what breakfast time we wanted, said it was ok and then later complained about the time we gave them. Not the warm with-a-family experience I expected. I'd look elsewhere. Grade: C-

Fussen area — Stayed at Pension Schwansee and could see Neuschwanstein at night from our room. Room was fine, breakfast was skimpy: just bread and jam. Grade: B-

Salzburg — Stayed at the Institute St. Sebastien. Nice people, clean place, good location. Would stay there again. Grade: B+

Hallstatt — Gasthof Simony; nobody there at reception when we arrived — very annoying, wasted time. Otherwise OK — clean room, no major problems; we left early so didn't have breakfast. Grade: C+

Vienna — Pension Hargita, the worst place on our whole trip. The minute we arrived (at 10PM) we were hounded for payment. I've never experienced anything like it. I didn't have the cash so they asked me to go out, late at night to an ATM to get some. The rooms are clean but very noisy; right on Mariahilferstrasse. Grade: D

Muerren — Eiger Guesthouse. This place rocks in every way. Clean rooms, helpful staff, great location, huge breakfast. Grade: A+

Bacharach — Pension Lettie. Very friendly and helpful. Room was super clean. Huge breakfast. Grage: A
Jai
Mountain View, CA   USA   09/18/02


Hohenschwengau not worthwhile
We bought the King's Ticket to tour both Neuschwanstein and Hohenschwangau because Rick speaks so highly of the latter's tour. What a mistake. The tour was awful, giving no insights into Ludwig's life as Rick claims it does. The tour simply gave background on the castle and the artifacts within it. I would advise readers to skip this place; just go to Neuschwanstein early in the AM to beat the crowds.
Jai
Mountain View, CA   USA   09/18/02


schoenbrunn
It´s certainly a good idea to have a full day for the Schoenbrunn area when you´re in Vienna. The palace is beautiful, but very crowded, especially before noon. Try to visit p.m. (and outside of weekends) if you can, and get the audioguides, they´re actually pretty good — with music. Wander around in the gardens and do make the hike up the Gloriette hill, it´s steep but worth it for the view. By all means spend a few hours in the zoo, it´s really one of the best I´ve ever been to, no comparison to what it was like a few years ago. There´s a nice aquarium, a rainforest area, and if you´ve never seen koalas before, this is the place to go. Subway stops are Schoenbrunn for the palace and Hietzing for the zoo. There are places to get food there, but it´s probably better to bring some provisions along. Enjoy!
Nick
Seattle, WA   USA   09/16/02


Austria and Germany Highlights
1.) After 12 days in Italy, Austria is a pleasant reurn to sanity. Polite drivers that stop for pedestrians, meals with meat, vegetables and potatoes in one course, and substantial breakfasts — just great.

2.) we stayed at Hotel weisse Taube(www.weissetaube.at). You should ask for he back rooms, they are quieter. It is located very close to Mozart Platz.

3.) A car is necessary to experience all this area or certainly a tour. We went on the sound of music tour and loved it. It is in the city and takes you far into the country. Our kids loved the luge ride

3.) Fussen is great. Unlike previous comments, we found Suzanne's bed and breakfast great. Suzanne welcomed us — our children loved her dog and her bunnies. She really helped us with restaurants and where to go

4.) The Musical Ludwig II was great. An excellent musical but very expensive. However, the location — on a lake looking up at the castle is unbelievable. The musical scenes are also unbelievable.

5.) Rothenburg is best seen if you make an overnight stay. The evening watchman's tour was great. We stayed at Hotel Klosterstuble (hotel@klosterstueble.de)

6.) The Medival crime museum in Rothenburg is great
Barry <email>
Edmonton,    09/14/02


Eating in Wurtzburg
I'd like to report a wrong address in the "Eating in Wurtzburg" section (p. 113 of the 2002 ed.) Wirtshaus zum Lammle is at Marienplatz 5, not Marktplatz 5). However, the directions and description are correct)
Richard Watts <email>
Mentone, CA   USA   09/11/02


Austria and Germany
We just returned from 2 marvelous weeks in Austria and Bavaria. No flood problems at all. We were surprised by dearth of American tourists. Not even any Americans on our English tour of Neuschwanstein! Since I do not always seek the absolute bargain basement accomodations, often a bit difficult to manage with 2 little guys 3 and 6 yrs. old, I wanted to share some wonderful hotels that we found. I avoid chain/cookie cutter hotels and found these to be family run, personalized, and full of local character and charm. Spotless bathrooms, too!

In Vienna, we stayed at Hotel Koenig von Ungarn, 50m behind Stephansdom! Part of the building is the Figaro House where Mozart lived. Our family suite had parent's room, full bath and walkin closets downstairs. 2 kid's beds (curtained and set into the wall, fairy-tale style), another full bath, and terrace with view of Stephansdom steeple upstairs. A royal breakfast buffet, plus hot food from the kitchen (such as omelets), was included. We paid 210Euro per night for 4 people (less than published rate). The staff was extremely friendly to my kids and very welcoming. Rooms were lovely but not delicate. They play Viennese waltzes in the breakfast room, but it's not tourist schmaltzy. We thought it was a tremendous value for the level of accomodation and location. They can be reached at www.abnet.at. It is justifiably popular; you must reserve in advance.

Despite Rick's advice, we found the Vienna Card to be a good value. The museum discounts were tiny, but we use public transport a lot to save little legs, and for that alone the card was worth every eurocent.

Near Salzburg, we found the wonderful Schloss Haunsperg in Oberalm bei Hallein. This is a smallish, 16th cent., family-run-for-40-yrs, casual palace — a dream for kids and grownups. The enthusiastic owners are full of historical info and the breakfast was to die for. We paid 200E for a family suite that included 4, yes 4, bedrooms and full bath off of a private hall. We had more beds than we could use! For a large family group, this is a perfect option. Also, their doubles are spacious (we got to see all the rooms!) and start at E67. We felt like members of the family and were treated to a tour of the ancient cellars, baroque attic and on-site chapel. We would return there in a second. They have a website.

Incidentally, the Salzburg area is packed with activities, esp. if you have a car. Besides the salt mine and waterfall hikes, our hands-down favorite was Hohenwerfen castle. It is the quintessential medieval castle with a comprehensive tour incl. ramparts, towers, boiling oil kitchens, dungeon, ancient clock tower and a live falconry show at 11 and 3 every day. Also, the day we were there, they were demonstrating medieval crafts and swordfighting. My boys got to try out crossbows and catapults. It was the best day of our trip. TIP: take the 5E taxi up the hill. LOTS of steps await you at the top; my kids loved it anyway. I am surprised this castle doesn't appear in more guide books-I consider it a must-see for this area.

I can recommend our last hotel, Hotel Ruebezahl in Schwangau, but for adults only. Their website advertises "family friendly," but they were icy to my kids. You could hear a pin drop, the dining room was so quiet. Yikes! Our E190 family apartment (a good thing to ask for in this area) included 3 BR (room for 6, if one uses a crib), full bath, living room, full kitchen and outdoor terrace, plus a fabulous view of Neuschwanstein castle. This was great, but we took our meals elsewhere. Fixed breakfast in the room 2 days-cheaper and friendlier. The place would be lovely for a couple on a romantic excursion, but I cannot recommend it for kids.

Rick's recommendation to eat at Gasthaus zum Stern in Oberammergau was perfect. Lots of locals and our kids were certainly NOT the loudest people in the place.

Also, the summer luge track 2 min. from Neuschwanstein was a huge hit. No age limit, no liability waivers, just rip-roaring speed and lots of fun. Worth the price of the guidebook just to know about this!

I plan to post more kid-specific info on that grafitti wall. Go Go Go! There's no one else there!
Angela <email>
Sammamish, WA   USA   09/06/02


Bavarian train pass
The Regional Train pass that allows 5 people to travel on one ticket throughout Bavaria is the best deal around at 21 Euros! I don´t know why its not in the books. The people at the train station will not tell you about it unless you ask. But you can see it on the self-service Ticket Machines if you can read a little German. Wonderful deal. If you purchase a Eurail pass you can use it in the other countries and save in Germany.
Fridolin
Rothenburg,    USA   09/06/02


Rhine Valley, Germany
Visited Germany 622/02 to 6/2802 staying in Angelbachtel and Bacharach. Found Mr. Steves book generally useful subject to comments below.

Had the misfortune to eat at Hotel Am Markt in St Goar. The bathrooms were dirty and the food — lets just say it sucked big time. The food was also expensive considering the quality and 5 Euros (~$5) for a small glass of coke is just a plain rip off. Maybe the place changed hands since your book was published.

However for just a little more money, I strongly suggest eating at the Rhein Hotel, Bacharach. The restaurant was *wonderful* (including breakfast), the accommodations comfortable and the prices fair. The owners made us feel right at home and we could not have wished for a more pleasant stay. I would expect to pay $50/head in DC for food and service of same quality and it came to about $20/head including tip (entree, desert and drinks) Earplugs are thoughfully provided in the rooms since the hotel is right next to the railroad line.

Enjoyed Heidelberg. A local offered us very good directions out of city (essential as signage is somewhat suspect in and around the historic district)
Tim
'Burbs of DC, MD   USA   08/30/02


Roundup of Germany hotel and sightseeing comments
Best Hotel Used: Hotel Maximilian in Reutte, Austria — friendly staff, big rooms, delightful garden dining, local countryside and activities. Romanischer Kaiser in Trier was also excellent.

Worst Hotel: We had no bad hotels, but Hotel Bristol offered us a room for 4 that was in reality a room for 2 with a rollaway and foldout twin matress. With our 2 teenagers and two parents, there was nearly no floor space left to walk in. The next night we booked an extra room at an extra 40 Euro and were very comfortable. Be warned that the Turkish restaurant across the street from Bristol plays loud belly-dancing music from 10-11:30 each night.

Most overrated sight: Open air Black Forest Museum north of Triberg. A lot of walking to see a collection of Black Forest farmhouses — we'd have been better off spending the time on a free forest hike. Teen-age kids were definitely bored.

Most underrated sight: Glider flying in Reutte — my two kids (13 and 16) got a 40 minute flight for 36 Euro each, along with stupendous sightseeing of the Alps. Warning — be prepared for almost no English speaking by the pilots and ground crew. You have to use sign language and broken English/German to communicate. Just go up and talk to the ground crew working on the runway. Park near airport buildings and walk to the ground crew location.

Incorrect information: Trier notes in guidebook — the location of the Roman amphitheater ruins on page 153. The guidebook states the amphitheater is 650 feet from the Landesmuseum. That's the distance to the bath ruins (Kaiserthermen), but following the signs to the amphitheater results in a walk of 0.5 miles (0.8 km)from the baths, far from the rest of the city center. We were lucky to grab a bus and a kind old lady who got us back to the Porta Nigra by helping us with our bus transfer. That was a big plus in our experiences, but please prepare people for the long walk, especially roundtrip back to city center.
T. Jones <email>
Fairfax, VA   USA   08/30/02


Switzerland in summer
In the Jungfrau region we stayed at Hotel Staubach, in Lauterbrunnen. I think this is a place well positioned in order to make trips in the region (well connected by public transport and with a beautiful view of the falls). The Hotel Staubach is not expensive, their staff speaks perfect English (some of them are American) and the rooms are good. There are few restaurants in the village (most of them belong to the hotels, but the prices were not so high as we thought).

In Zermatt we stayed in Hotel-Restaurant Stockhorn (near the church) and we enjoyed very much the village and the mountains. Zermatt is more expensive than Jungfrau region, there are more beautiful shops and a long number of restaurants, hotels, etc; the Stockhorn has affordable rooms to rent with TV and telephone.

The last stop of our trip was Vevey on the Lac Leman, near Geneva. We stayed in the Riviera Lodge which is very well located (they gave us a brochure with lot of discount tickets to use in different places of the area: very interesting as we went free on some funiculars, trains, museums, etc.). The region is beautiful and it is interesting to hike the route of vineyards (villages between the vineyards with paths well marked and with scenic views). The route is between Vevey and Lausanne and you can walk or combine it with the train and/or the boat.

To sum up, Switzerland is amazing with lots of landscapes and typical villages. The trains are perfect, not overcrowded, on time, clean and with discounts if you buy one of its rail cards (we bought Swiss Flexi Pass). I recommend it!
Anna <email>
Barcelona,    Spain   08/28/02


German speaking countries
SALZBURG — Buy the Card and use the busses and stay in the cheaper places away from the center.

HALLSTATT — Except for the salt mine, just enjoy the beauty; don't expectexcitement. Frau Lenz Haus offers 3rd floor suite with great "Seeblick" for 35 E but steep 13 minute climb.

MUNICH — Why pay top price for clutter, noise, congestion and overbooking questions? Skip downtown and fax a reservation to Familie Jordan Zimmer in VATERSTETTEN for 2/3 the price, freindly, sweet hosts, full floor to yourself, suburbs, AND 2 minutes from the S Bahn which will whisk you anywhere in town in 20 minutes. Bug him about his lack of email.

ROTHENBURG — Many nice spots. If with car, consider 5 minute drive to stay in tiny, picturesque BETTWAR.

HEIDELBERG — worth a half day to see the castle. Warning — don't drive there; buy the Card and take the trams. Stay in adjacent EPPELHEIM at the beautiful, flower-strewn, ambience-laden Hotel Birkenhof with no Americans in sight.

BACHARACH — Lettie of Pension Lettie is a dear, but if your bedroom window is open, there will be some train noise. Pension Winzerhaus is 5 minute walk from town but can park there and Steffan is warm and helpful.

VIENNA — Pension Schweizer Solderer is convenient but room was tiny with tiny bath yet other rooms were double the size at same price; so ASK about room size when reserving.

REUTTE (Ehenbichl) — Saw comment that Pension Hohenrainer was "seedy". I found it delightful and splendid and very reasonable. Must strongly disagree and wonder if we stayed at the same place?

Don't bother with travelers' checks; use your ATM card everywhere. Add up to 1/2 more time to walk anywhere from what Rick Steves states; I am still walking from the railroad to Burg Eltz!

If anyone has questions about what to see or recommendations on where to stay, email me. I visit this area frequently.
David S. baumgartner <email>
Bluffton, OH   USA   08/27/02


Places we stayed in Central Europe
Just back last week after two weeks in flood soaked Central Europe. We actually left early because of the floods. Here are my comments on the places we stayed in Switzerland, Austria, Germany, and the Czech Republic. Some are from GAS, some are not. I'd be happy to answer any questions!

Gimmelwald, Switzerland — Walter's Hotel Mittaghorn, 80CHF ($53) for a double with shower cube, shared toilet, and breakfast. We were tired from the long flight and train from Zurich and wanted some sleep, so we opted out of the Mountain Hostel when we met some Americans on the cable car lugging up their cases of the night's beer. Walter's was quite an experience! Unfortunately Europe was in the middle of an historical cold, rainy mess. Visibility was about 10 feet and we missed the magnificent Jungfrau views. You can hear every footstep in this creaky old farmhouse. The room was very worn and a little dirty (just needed a really good cleaning), and some curtains or shades on the window would have been nice! This place is not for the finicky! The bed was comfortable enough and the comforters sure kept us warm on that cold, August night. Breakfast was good, and we didn't find Walter to be cranky at all! He wouldn't cook dinner for us, though, because we were the only guests. The price seemed kind of high for the quality and cleanliness of the room, but keep in mind that Walter sends most of his profits to support a village in Ecuador. After all, this is Switzerland! Character: A, Cleanliness: C, Location: A, Staff: A, Value: A-

Lauterbrunnen, Switzerland — Valley Hostel www.valleyhostel.ch/ 22CHF ($15 each) for a dorm bed with balcony. Clean hostel, extremely caring hosts, and the scenery is hard to beat. Diverse crowd — bunked with an American, an Australian, an Austrian, and an Argentine. Many Koreans stay here as well. They don't serve breakfast, but they have a great kitchen that most guests seemed to use to prepare evening meals. The staff will prepare you a cheese fondue for the best price in town (order ahead). It was a joy falling asleep to the soothing sound of hundreds of waterfalls in the distance. Character: B, Cleanliness: A, Location: A, Staff: A+, Value: A

Lucerne, Switzerland — Hotel Pickwick www.hotelpickwick.ch/english/index.html 105CHF ($67) for a double with shared facilities, balcony and view of covered bridges. We decided to treat ourselves to a hotel, and this was a decent choice. Room was clean and had a fabulous view overlooking the Kapellbrücke. It has a great location on Rathausquai and a good British pub on the ground floor. Desk staff can be difficult to locate, but security was excellent; you need a magnetic key to enter a floor, a room, a bathroom, etc. Some of the hotel's floors looked very out of date; the fourth floor where we stayed was decently decorated. We were given a better price for the room (probably because of the weather and lack of tourists), since the price inside the room said 125CHF. Character: B, Cleanliness: B, Location: A, Staff: C, Value: B+

Munich, Germany — Hotel Helvetia www.hotel-helvetia.de 59Euro ($58) for a double with shared facilities and breakfast. Convenient location close to the train station and just a few minutes walk to the old town gate. New carpets or tile and a coat of non-white paint would really spruce this place up, but a decent value for a city hotel. Staff was nice, and they have free internet access (but only one computer). Character: C, Cleanliness: B, Location: B+, Staff: B, Value: B

Salzburg, Austria — Pension Elisabeth www.pension-elisabeth.at 39Euro ($38) for a double with shared facilities and breakfast. A short ride from the old town on the efficient Salzburg city bus #15. Room was small but clean, bed was very creaky! We asked to be moved to a back room because the sound of traffic was loud in the front rooms. Bathrooms had overflowing trash, and the shower was backed up (they fixed it right away). They play Mozart at breakfast. Character: B, Cleanliness: C+, Location: C, Staff: B, Value: B-

Hallstatt — Gasthof Simony www.hallstatt.net/gasthof/simony/ 40Euro ($39) for a double with shared facilities and breakfast. 500 years old and full of character, it was the most comfortable of the places we stayed. Bed was great, but the breakfast was a backpackers dream! Cereals, milk, orange juice, an assortment of fruit, meats, cheeses, pastries, and bread, along with several great jams, Nutella, tea, coffee, or hot chocolate. Luckily we had this huge breakfast because events on our journey to the Czech Republic kept us from eating again that day. Susanna was very friendly and has "USA Today" and other newspapers for her guests. Had a good dinner at their little restaurant on the lake. Be sure to confirm your reservation. Character: A, Cleanliness: B+, Location: A, Staff: A, Value: A

Prague, Czech Republic — Purple House www.volny.cz/chameleon/PH.htm 800CZK ($26) for a small double room in the loft with shared facilities. A decent Prague taxi driver brought us here , to his friend's place, at 11pm. Room was like Harry Potter's cupboard under the stairs, only with a skylight. I suppose it was decent for the price, but we were just ready to go home and didn't give it an honest try. The rest of the small hotel looked very nice, and probably was a lot more expensive! Our room served us very well for the 4 hours we used it. Conveniently, there is a tram around the corner; we had to close the skylight because it kept us awake, though. Character: C, Cleanliness: C, Location: C, Staff: B, Value: C+
Monique <email>
Boston, MA   USA   08/26/02


Dee Dee, sorry about your experience
We were at Gasthof Simony last week and I can't say enough great things about it. I had heard in the past that Susanna is sometimes 'forgetful' with her reservations, so I reconfirmed mine before leaving the US. Of course, we wanted the cheaper room without bath, so that makes it easier! I can certainly understand that everyone has their own personal needs (especially a woman in her 70's, she has earned the right!), but I think the Europeans sometime don't see it that way. Hope you have a better stay next time.
Monique <email>
Boston, MA   USA   08/26/02


Suzanne's B & B, Fussen, Germany
My family and I stayed at Suzanne's B & B in Fussen, Germany. We wanted to try one of the locations suggested by Rick Steves' "Germany, Austria & Switzerland" 2002 travel guide.

We found the owner to be very unfriendly and would strongly suggest you remove her B & B from your guide book. Any comment or question directed to Suzanne (the owner) was met with sarcasm, a put-down or rude stare. She was the only person we met on our entire trip who was not pleasant. She told me personaly that any shop keeper who took a travelers check was a "fool". I witnessed a young girl berated because she asked for a hot chocolate drink then also wanted tea. I noticed all guest were moving around her with their heads down in hopes of not meeting with her brusque demeanor. In my opinon she is most definitely in the wrong business.
Bob Daniel <email>
Burnsville, MN   USA   08/26/02


Koblenz Mainz
A sketch map of Koblenz showing the route from the KD ship quay to the Bahnhof would be very useful. We tried asking the locals but it appears that they are not big users of the trains. If one flies into Frankfurt consider staying in Mainz. It is a cheap ride on the Sbahn. There is a convenient hotel close to the KD quay on the Rhine so one can get a good breakfast and then catch the first down stream ship of the day. (Hotel Stadt Koblenz- they have a web page)
Robert Evans <email>
Edmonton, AB   Canada   08/24/02


Hallstatt Gasthof Simony did not honor reservation
We had a bad experience in Hallstatt at Gasthof Simony. They refused to honor our guaranteed reservation for rooms with bath and switched us to rooms without bath & shower. One of the rooms was for my 76 year old mother. They were very rude and the only thing they would offer was to get us rooms with baths in seperate hotels. We did not want to have my mother seperated so we stayed there. Upon check-out they refused to accept credit cards and we had to go get cash. I would not recommend that place at all.
Dee Dee Owen <email>
Lugano,    Switzerland   08/24/02


Private rooms in homes
We stopped at an information booth as we entered Salzburg and inquired about directions to Maria Gassner's place that was recommended by Rick Steves. We were told that the Health Department had been contacted about "sanitation problems" at her home and they were told not to recommend it any longer. We did end up staying at her place as we felt that the accommodations were "okay".
Lael Starkweather <email>
Hastings, MN   USA   08/19/02


G.A.S. Guide
Rothenburg was charming and well worth a visit. We stayed at Hotel Bristol in Munich; was able to get Rick Steves cash price of 74 euro a night without difficulty . Hotel was fine but beware of hotel parking garage like a small cave, very few spaces and very very difficult to get out of (we had slight accident trying to go up the ramp to exit). Anyway, Munich was great! Also visited Dachau which was very well done and touching. On to Switzerland: stayed in Lauterbrunnen in Hotel Oberland ( not in book ), very pleased with hotel, had waterfall view. Up to Gimmelwald and Piz Gloria on the Schilthorn: rained but cleared within 15 min, well worth expensive cable car rides. Back to Germany: Black Forest, Freiburg, Baden Baden, and Triberg were great fun! also visited Heidleburg, which we would recommend. All of Rick Steves' recommendations turned out well. I took the guidebook everywhere; towards the end of the trip, even my husband was reaching for it on a regular basis!
Christina Bucholz <email>
Va Beach, Va   USA   08/16/02


Munich
Rick's recommendation of Hotel Bristol in Munich was great! It is far enough from the train station to miss the seedier area, close enough to walk to both the train and the Marienplatz easily. Great staff and good breakfast. On a VERY rainy night, while staying there, we ventured just four doors away to Il Dottore Ristorante, a fabulous, friendly, and moderate Italian restaurant. For those active teens and twenty-somethings, Mike's Bikes bike tours were a great way to see the city.

The Panorama tour of Linderhof and Neuschwanstein was marked by a very enthusiastic tour guide and helpful people, but even the hike down from the latter castle can be treacherous. Not recommended for those unsure on their feet, as it can be steep and slippery in the rain.
sally cohen <email>
san francisco, ca   USA   08/11/02


Glacier Express
We went out of our way to go on the Glacier Express — what a mistake. So many of the train trips are beautiful, we didn't need to pay extra for a long, slow trip — no glaciers!
Ginny <email>
Walnut Creek, Ca   USA   08/08/02


Germany/Austria/Czech feedback
Germany: Hotel Uhland in Munich was lovely, elegant area with easy walk to Marienplatz; hotel recommended Altes Hackerhaus for dinner...we loved the Roast Suckling Pig in dark beer sauce.

Hohenschwangau/Neuschweinstein: the walk through the forest up to the castle was well worth the time & effort; the tour was better than we expected, very informative. We stayed in Hohenschwangau and recommend it because it's tiny and most visitors leave the area by evening. You have the lit-up castle to yourselves...it's magical.

Bamberg: same architects who gave us the jewels of Prague designed the buildings in Bamberg, the tiny city is beautiful; UNESCO site; Hotel Weierich is classy & classic, wood carved chandeliers in restaurant

Czech Republic: Prague...everything Rick says is true: be alert and write down what you select from menus so you can check the bill at the end; and calculate approximately what's due. We tried two restaurants of Rick's recommendations: one great/one terrible: Restaurant U Plebana was wonderful, good service & value Avoid Plzenska Restaurace U Dvou Kocek: skimpy servings; tried to sell us up on everything (offered drinks upon arrival as if it was a courtesy...we declined); bread was rock hard, they charged $1 pp cover plus $1 pp for music. Very surly service.

For a change of pace we stayed in an apartment in Prague. It was interesting shopping in markets and being away from tourists, but we missed the help of hotel/pension people.

Cesky Krumlov: being only 30-40 Km from Germany and Austria, it's a favorite weekend destination. Absolutely charming, well worth the time and effort to get there. Be sure to get your bus tickets in advance so you have a reserved seat, otherwise you might stand for the 2.5 hrs. to Prague; they fill the bus to bursting. Hotel Straninger was excellent (3 rooms, center) built in 1300's is a UNESCO site, as is the whole town.

General: We loved the freedom of Rick's travel backpacks. No luggage to check in; hands free to get on public transportation or walk across town to our accommodations; well designed & plenty roomy for a three week vacation.
Tatiana
  USA   08/06/02


Germany and Austria
Recently returned from a three week trip to Germany and Austria and wished to share some thoughts:

1. Rented a car from Alamo at Frankfurt Airport, very helpful staff but the only location is upstairs in Terminal 2.

2. Spent a night in Rothenburg, at the Kloster Stubel, beautiful room and great service in the resturant. Town square, Kathe Wohlfarht stores and Criminal Museum are easy walks from the hotel.

3. May want to consider the new LEGOLAND in Gunzburg, Germany. This amusement park just opened in May, but I know my kids loved it. Stayed at the Hotel Zur Post in nearby Leipheim (very nice, great food). Legoland has a website where you can order tickets and book rooms on-line.

4. Stayed at the Pension Hohenrainer in Ehenbichl, Austria. Rooms were okay, but not the best we had seen. Ate at the adjacent Gasthaus Schlosswirt, good food but very slow service. If hiking up to the Ehrenburg ruins, be advised that it is an extremely steep hike.

5. Cable car to the Zugspitz from Ehrwald is an exhilarating experience. Signage is not the greatest. Keep heading up the mountain from the village of Ehrwald, on the north end.

6. If in the Salzkammergut area, and you can get to Linz, the cathedral at St. Florian is well worth a visit.

7. While visiting the Rhine/Lorelei region, stayed at a lovely place called Weingut Sonnehof in the village of Oberheimbach, a few kilometers south of Bacharach and two kilometers up in the hills. Hostess does wine tasting if requested. Some very nice home grown wines are available.

7. The Jost store in Bacharach is definitely worth a visit. Very friendly service, large selection and reasonable prices.

We used our ATM card in many places in Germany and Austria, but one word of caution. Many ATM machines are inside the bank lobby and you need a bank card to open the main doors to access the machines. Our US ATM cards show to be invalid. Waiting outside a bank for a local to use their card to gain entrance may not be the safest thing to do. The book was extremely helpful in helping to plan our trip.
Dave Baumann <email>
Saginaw, TX   USA   08/02/02


Regional daily pass
I often use the "Happy Weekend" pass in Germany which costs only 28 euros offering unlimited travel for up to 5 people travelling on one pass for all of Germany on any one weekend day; it is one of the best train deals in all of Europe. The problem was that during weekdays, the pass was not available and German trains were extremely expensive. I recently discovered the regional passes which, for 21 euros, function exactly as the weekend pass but can be used on any day of the week for any one region, e.g. Bavaria. This spring, I arrived in Frankfurt and paid a small amount to travel to the first town in Bavaria where I bought the pass. I then was able to travel to Munich and then to Fussen for only 21 euros (and I could have had 4 others with me at no additional cost!) Heck of a deal. Rick, put this in your guidebook. In the meantime, see the German Timetable link in Rick's "Travel Links" section (see national passes on the webpage).
steve
dallas, tx   USA   08/01/02


Austria, Germany & Swiss
R. Steves book Austria, Switzerland & Germany was fabulous. Had his map also which helped in charting our path. We were in Switzerland & Germany mostly and we found Ludwig's sister castles a great tour, but definitely should have gotten there AM as afternoon was beastly with tourists! Bought a Shell map for $3 Euros; a bargain! German people were friendly & went out of their way to be helpful. Rick's phrasebook was another must! Left on 7-15-02 and returned 7-25-02, Dauchau & Mauthausen camps were a must-see experience. Also greatly enjoyed Eagles Nest-but due to volume and construction (redoing a resort at base of mountain!) make it in the AM also. Loved Salzburg too! Thanks Rick, you made our trip a real delight!
Regina Anagnostis <email>
Whiting, NJ   USA   07/30/02


germany and vienna
an outline of my week trip through germany and vienna, along with eastern europe

frankfurt — other than the zoo and palmgarten, only a handy place to sleep — hotel an der galluswarte and hotel golz were both pleasant places

koln — the dam and roman museum are excellent — the praetorium i was told is closed until further notice — also went to aachen — the dom and rauthaus are nice and the treasury is excellent — hotel berg was quite cozy in the rain

berlin — pension knesebeck was quiet and peaceful with a great breakfast — highlights — pergammon, 3rd reich walking tour, egyptian museum, gemaldegalen, dom, haus on checkpoint charlie, zoo, the historical museum had a great free exhibit on the persecution of witches make sure u visit sachsenhausen concentration camp — very eerie — potsdam is great but skip sansoucci palace and do neue palace — also do a tour if u want to do cecilhof, poor metro in potsdam. the aquarium was lame and the ethnological museum is not worth the hassle to reach

nurnberg — amazing town — kaiserburg is great along with the old town. do not miss the nazi documentation center on the old rally grounds — the most comprehensive display on nazis in germany — a must for history fans. hotel gasthof schwalen is clean with a great location by the train station, the TI is the friendliest i found in germany

rothenburg — the town itself is the display — worth it — night watchman tour, criminal museum, town walls, vaults, churches, towers are all worth it — pension hoffman was the nicest place i stayed in the 3 weeks.

wurzburg — the residenz is beautiful and it is great to church hop through the many churches in town.

heidelberg — very scenic with a great castle and old town but it is a hassle to reach from the train station and VERY crowded — get there early.

buy a bahn pass — very handy and easy to train hop in germany.

vienna — the city is breathtaking — skip the hofsburg palace interior and enjoy just walking around — haus of music and the kunsthistorisches museum are excellent but the other museums are a bit pricey and not very impressive — schonbrunn palace/zoo/gardens are great — take the tran 1 tour and skip the vienna card, it is a scam. hotel pfeilgrasse is cheap and very friendly but can be noisy and the breakfast is a joke.
marc <email>
greenwich, ct   USA   07/28/02


Switzerland, Austria, & Bavaria highlights
Re: Switzerland — No problems at all in Switzerland — Go to Zurich and Luzern — they are great!! So is Bern — I took a day trip from Luzern there. Much better deals in shops than in the tourist areas of Interlaken but you will find Switzeland more expensive than other European countries. If you think in Canadian $ terms — Canadian $ and Swiss Francs are about even in value.

Don't stay in Interlaken — go to the MOUNTAINS!!! Murren and Wengen are both wonderful. The weather is touchier to go up to Jungfraujoch and I personally missed seeing the Eiger from there — you only see Monch and Jungfrau. European returnees to the area make a point to go back up to Schilthorn. And don't forget to see the Trummelbach Falls — 10 falls inside and out of a mountain that empty Monch, Eiger, Jungfrau glaciers.

Re: Matterhorn — Once in your life you should go to Zermatt and see the Matterhorn taking the cog rail up. Get off at the second stop if you want outstanding pictures of the Matterhorn. The Glacier Express is interesting but it is a long day (8hrs) when you already have 8 days of train travel planned.

Re: Vienna — When you go to Vienna plan to take in theVienna Boys Choir, Lipizzaner stallions and Opera at Vienna State Opera House — none perform in July and August. You will not see the Vienna Boys Choir during the worship service but they appear and sing one piece in front of you after the worship service. At the Lipizzaner stallion performance I was looking down on the horses — yes you stand and lean (don't worry you won't fall) over to see the horses perform and then you could sit between performances. I saw Carmen (2nd row from the front was $178 which I think is pricey) but they have a little screen on the seat in front of you that translates everything into English. And if you know Carmen, I'm certain some of those boy soldiers are also Vienna Boy Choir kids. And take the 2 p.m. English walking tour of Vienna — very good and reasonable 11 euros.

Re: Salzburg — get there Salzburg card — it gets you into many things and I know I saved over $10 in one day. But don't buy it and get caught in the shops — you'll waste valuable time. Take in the marionette theatre — it will be a recording of an opera but those marionettes become magical and "alive."

Re: Hallstatt — a sweet town — eat their good trout on the waterfront and buy their pottery — it's reasonable!

Re: Innsbruck — I wished I had stayed longer. It's a lovely town. Like Interlaken I stayed up in one of the hill towns that is served by city buses. I saw a wonderful FREE Tyrolean band, dance group, and yodeling men's choir. It's a town that treats you nicely. They also have a card similar to the Salzburg card.

Re: Swarowski — their window display in Vienna is wonderful But buy the crystal jewelry made with Swarowski crystals but put together elsewhere — it will save you many $$$$.

Re: Ludwig's Castles — Hofenschwangau is good. Neuschwanstein (Cinderella) is mobbed with people and 2 hours is not enough time between castles IN THE HEAT!! The horse and bus transportation system gets bogged down. I was fortunate that while asking about directions for walking the Green Jeep (another way up to Neuschwanstein) showed up. Linderhof was Ludwig's favorite and on the inside it is made to resemble Versailles and you can take pictures there.

Re: Rothenburg — take their 2 p.m. tour — it gives you good information and gets you around to the important spots for 4 euros.

RE: Obeammergau: Take a tour of the passion play theatre — $2.50 for 1/2 of information and behind the scenes look at the passion play. It's a sweet town and they treat you nicely.

Re: Munich — go to their market — they had the best prices this trip. I was in Switzerland, Austria, and Bavaria. Their 10:45 walking tour for 9 euros is good. The train station TI seemed to be manned by people who were more interested in helping you than the downtown location. Beware! — the escalators on the Sbahn stop working after rush hour and so does the elevator. So if you have heavy luggage and are coming in after 7 p.m. you better have muscles to drag the luggage up those stairs. Don't expect the subway people to help by turning on the escalator or elevator!
JBent <email>
Grand Rapids, MI   USA   07/19/02


Austria/ Prague
The book Germany, Austria and Switzerland (with Prague) was a wonderful resource overall.

We had a lovely stay at Maria's B&B in Vienna. Maria was a lovely hostess and we enjoyed one of her charming large rooms. All the tips in the book contributed to four super days in Vienna.

Our only caution was the winery mentioned for its great view. Rick suggest to get your food first. Not a good idea. We waited forty minutes and were never waited on for drinks. We eventually left and went to one of the wine halls down at the hill and had a lovely "touristy" time.

Hall in Austria was great, so too Halstatt though it was good that we brought our e-mail print out of our contract. We were given a large double, though we were quoted a small double price... a simple mix up. When we presented our contract there was no argument, just simple grace from Simone who gave us the room for the price on the contract. In reality the true price was close to twice the amount.

Jan at the Lida House was a great host in Prague. He even drove us to the airport at a great discount than the cabs.

The Czech. Rep. economy is growing the Crown is now 30. to the dollar. Rick had it set at 40.

Over all the book was a tremendous help... I was reminded by my companion that sometimes it's best to take the suggestions with a grain of salt and not as a holy grail of must see destinations.

With that said the Jewish Cemetery in Prague is a must. It was very inexpensive and with a three hour tour guide at an extra 40. Crowns or $1.50 it was remarkable to say the least. An awesome museum.

Thanks so much for your very fine advice and comments. We hope we contributed to Rick's reputation as having considerate travelers who follow his guide books.
Nils Haaland <email>
Omaha, NE   USA   07/18/02


Austria and Germany trip (and learnings)
I just came for a 2 week trip to Germany and Austria (Munich, Fussen, Salzburg, Hallstatt, Vienna, Leipzig and Baden-Baden). Except for Leipzig, where I was visiting friends, I followed Rick's book. Feel free to look at my pictures at http://www-db.stanford.edu/~crespo/Pictures/austria02

Here are a few things that I found different than the book:

No more bike rental in Austrian train stations: due to the high maintenance cost, OBB is not renting bikes anymore. In most cities, hotels have taken over the niche and they are now renting bikes. In Melk, I rented a very good bike from "Hotel Zur Post" (10 euro for full day, 7 euro after 3pm). OBB is also offering "Bike and Train" deals that are good if you are not traveling on a rail pass.

In Vienna, I enjoyed the free Music Film Festival in front of the City Hall (Rathausplatz). Daily during the summer (at twilight), videos of concerts and operas are shown. Good alternative for a city that dies culturally in the summer.

Overall, prices in Austria for public transportation and hotels are about 10% higher than quoted in Rick's book (e.g., Vienna 7-day pass is 12.50, instead of 11.50). I guess the transition to the euro wasn't as "inflation free" as promoted.

Don't go to Baden-Baden on a Monday if you are looking for theater or concerts... everything is closed.

As usual, Rick's recommendation for lodging were great overall. Special high marks for Hotel Am Markt in Baden-Baden for friendliness, superb location, and good prices. Happy Travels!
Arturo Crespo <email>
Mountain View, CA   USA   07/17/02


Hotel Staubbach, Lauterbrunnen, Switzerland
Hotel Staubbach in Lauterbrunnen, Switzerland was the best!! We stayed for 3 nights at this hotel and were sad to leave. The hotel was clean and our room was spacious, but it was the view of the Jungfrau, the valley and the waterfall from the balcony, as well as the friendliness and the helpfulness of the staff that was really impressive! The front desk staff were from the U.S. and Canada and spoke English, and did everything they could to help us whenever asked. The atmosphere fosters a sense of comeraderie among the guests that we did not find anywhere else on our trip. On our first night we met several other guests while just sitting on the balcony enjoying the magnificent view. (Even the rooms without balconies have access to a separate space on the balcony via hallway access.)

The town of Lauterbrunnen itself was very safe and friendly, and the only place that we allowed our 13-year-old son to wander on his own. It was smaller and less commercial than most of the other towns we visited in Switzerland. We rented mountain bikes in town and had a great day biking. They have terrific pedestrian and bike trails in the valley.

No one should miss this unbelievable area, and the Hotel Staubbach receives our very highest recommendations!
Kim Whites <email>
Costa Mesa, CA   USA   07/15/02


Bad zimmer experience
From my recent experience (June 29- July 1, 2002) there should be a warning in R.S.'s 2002 Guide to Germany, Austria and Switzerland, on page 313 in reference to Maria Gassner's zimmer. The prices were wrong and it was not comfortable or decent.

I have no idea how R. S. could have stayed here and /or advised anyone else to stay there. Mrs. Gassner did speak English and sell the Salzburg cards..but I would advise anyone to sleep and eat somewhere else. The only reason to stop there would be to buy the Salzburg card if your clean zimmer doesn't sell one.

The whole house smelled of cat urine from the resident cat: our bedroom, the halls and even the breakfast room. Our room looked as if it had not been cleaned all season, with cobwebs and dust on floors and furniture ample for writing your name. There was liberal amounts of cat and human hair on breakfast linens, and in the stale uncovered food. The breakfast breads were clearly rejects from some bakery's 2 or more day old shelf. There was no price break for a 3 night stay. It was the dirtiest and most expensive zimmer we have stayed in these last two summers.

Checking out the reported laundry in the basement revealed the Gassner jam making facilities. A filthy uncovered jam pot and small dirty stove in a utility room ,not a kitchen. I saw no sink for washing anything. The stove was lined with filthy jam jars and swarming with flies which also visited the near by dirty cat food dish. The jars on the stove were no cleaner than the ones set on the breakfast table for 3 mornings in a row. The jars were not cleaned just refilled and returned to table with the layers of jam they had accumulated.

After a total of 7 weeks in '01 and '02 using R.S.'s guides, I'd like to also encourage travelers to trust their own nose and eyes, to ask to see the facility and to have a clear written understanding of costs with the zimmer owner.. Just because a place is listed in a guide book is no guarantee. Don't be intimidated into staying in poor accommodations just because you told the owner on day one that you'd be staying for 3 nights. Sure it is a private home and you don't want to be rude but it is a public business, too. Our zimmer which was smelly and dirty on day one, didn't get any better by day 3. It just tainted our memory of the Salzburg visit.
K. Chilton <email>
Powder Springs, Ga   USA   07/11/02


Restaurant TROIA
Your book made our Honeymoon so nice. We stayed at many Hotels you recommended and were very pleased. We found a wonderful restaurant in Heidelberg I wanted to clue you in on. Restaurant TROIA on Dreikonigstrasse 6 tel 06221-600540 Excellent spanish influenced meals great prices. Owners Margret and Nureddin Kirma were so nice. We ate their 2 nights in a row re: it was our favorite dining experience in all of Europe. Good stuff check out.
Chris Olsen <email>
Campbell, CA   USA   07/10/02


Hotel in Koln
Of the eight small hotels throughout Europe that our family of four stayed in during June 2002, the quaint Das Kleine Stapelhauschen in Koln was easily our favorite. Wonderful room, great food, very helpful and friendly staff, and a location at the fish market that was convenient to everything! Built in 1235 with a clean, richly evocative decor, it will definately host us again.
Almont Pierce <email>
McLean, VA   USA   07/06/02


Hotel Tanneck
The Hotel Tanneck in Baden-Baden lived up to the review in the book and more. The views from the balcony are grand and the walk down hill into town is like something from Mann's The Magic Mountain:clean air, ancient pines, huge rhododendrons, accordian players.

  USA   07/04/02


Trip experiences
Returned 2 weeks ago from our mega trip; we used Rick's GAS book about half of the time. We traveled for with our 16 month old daughter, I will add kid specific things on the Traveling with kids board, but I can sum that experience up in two words, "Do it".

Rothenburg was cool, but honestly a let down, don't go there after seeing Austria! See it in the beginning of your trip and you will appreciate it more. The same for the Romantic road. I also thought Dinkelsbuhl was more attractive a town; it is more photogenic. The buildings are brighter and more colorful. The walkable wall in Rothenburg is really cool. Since we had a car, we stayed well outside the walls and paid E34 for a double with breakfast. The host name was Christine Schmidt and she was extremely nice, the TI can look her up and tell you how to get there, its too far w/o a car. Any hotel in Rothenburg within the walls has an inflated value of their worth and will charge over E70 for a room.

Munich, this the best city we visited. It doesn't have a large number of "required" sights which makes it fun. The biergartens are the best. I even got a chance to meet Rick Steves himself there. Hint to those who stumble upon Rick in Europe: Finish the monster pretzel that you might be chewing first, and know your hotel name because he will probably ask you. I had just consumed most of a 1 liter stein and was washing down the pretzel with the rest when I saw him. I got teased by Rick for forgetting where I was staying! I did have my book for him to sign, so I was able to look it up.

The place I couldn't remember was the Hotel Uhland, one of the best places we stayed on the trip. The hotel owners are extremely nice, and give excellent advice.

Thanks to them, we went to the Augustiner Keller Biergarten for dinner. What an awesome place, the real deal, and where the Munich people go. The beer is the best there I have ever tasted. Get the beer with mineral water (actually tonic water, I later discovered). We drank 2 liters over the 3 hours we stayed there. There is a children's playground. Don't expect to get a whole table to yourself at any biergarten. During the day we went to the English Garden park, what a beautiful place. My only advice is to avoid the beer at the biergarten in the park, it tasted like it is spiced with nutmeg.

Reutte: We stayed at Helene Haissl's private zimmer. She was nice to us (at first), but I have to be honest and not recommend it. She "requires" breakfast at 7:30, which worked the first day, and was a little early the second. After breakfast on the second night, she told us we had to be out of the room by 9 AM. That seemed a little early but we said that we will try. Come 8:30, she starts cleaning the bathroom and my wife couldn't even use it before we left. She became very terse as 9AM approached and we felt very rushed. Remember, we have a toddler and all the accessories that go with that. I have never in Europe ever heard of having to be out by 9AM.

Fussen: Kings Castles, don't look for the names Neuschwannstein and Hohenschwangau on road signs; look for "Konigschlosser", which is what the castles are called on road signs. We got there early as Rick says and they didn't have an English tour until two hours after we would have liked it. So we bought the German tour instead which was more convenient. When we got inside, we lined up in the English line, and took the tour with another group in English with no problem. This saved us 2 hours, which helped us to go the great water park in Reutte with an huge outdoor pool, indoor pool and waterslide. There is also a pool for toddlers.

Salzburg. We stayed on Moostrasse at the private zimmer that Rick describes as having lots of farm animals. I highly recommend it, our host was super nice, and the animals were exciting for my daughter to see. Don't take the #16 bus that takes you from Moostrasse to downtown. It was fine for getting you there, but runs very infrequently for getting you home.

Hallstat is everything Rick says it is. We stayed at Frau Lenz's. For what she lacks in warmth, the views from the rooms more than make up for. The ice caves are worth visiting. We couldn't do the salt mine tour because they don't allow kids under 6.

Cesky Krumlov is a true gem. It is being discovered, but still has loads of charm. Rent a canoe and paddle the river. We couldn't because of our daughter but we badly wanted to. We stayed at Pension Panarama, which we found by driving around, I don't know if it is in the book. They even do laundry if you stay 2 nights. 800Kn a night for double with in-room breakfast tray. No English, but some German spoken.

Every trip to Austria should include Mauthausen. It was a shame that there were 20x the people at the beautiful but boring Melk abbey. Don't leave without walking to the quarry and down the steps of death. Danube valley was a letdown for us, but it was dreary weather. We did the Krems to Melk stretch but couldn't stop or pull over due to precious nap time. We thought it would be more spectacular.

Vienna was a good time. The best thing for us was the Schonbrunner zoo. It is the oldest in the world and the best I have ever been to. Don't skip the aquarium. Stayed at Hotel Lucia for E70 a night plus 6.33 parking. 3 star place, but no A/C and next to busy street. Great breakfast. Not in Rick's book.

We spent a day in Bratislava which we got to from Vienna via hydrofoil. Great city and extremely affordable. Nice traffic-free zones.

Ebenalp was wonderful. The Berggasthaus Aescher is a awesome place to spend the night. The view is breathtaking, people nice, and food delicious. The hike down is wonderful, and should not be skipped. It is worth the extra 40 minutes to walk all the way around the lake.

Lastly, my condolences to all those whose European vacations are now 10% more expensive due to the dollar tanking. I was affected but it really got bad just in the last two weeks.
Steve Zavocki <email>
Lewisville, TX   USA   07/03/02


Germany/Austria
Just returned from 2 weeks in Germany/Austria. Highly recommend Munich, Garmisch area, Rothenburg, Mittenwald violin making museum, Innsbruck Folk Art museum (they have moved whole homes/rooms from the 16th century indoors), Salzburg Sound of Music tour, Nuernberg, Wuerzburg archbishop's residence, Heidelberg fortress/castle (restaurant there is very good), St. Goar. We stayed at the Schloss Rheinfels castle/hotel at St. Goar and were disappointed — for the price they were not attentive to details. Restaurant very good, though. Hidden treasure: Bad Herrenalb in northern Black Forest — a health resort for Germans. Stayed at Hotel Harzer and had best service and attention — they brought bathrobes to the boys in the pool!
Lisa Kilmer <email>
kokomo, IN   USA   06/30/02


Czech Republic,Germany, Luxembourg,Italy
We rented a car in Munich and drove to Tabor in the Czech Republic, Germany, Luxembourg, Austria and Italy. All of the places we stayed at in the rest of our trip were found via the Internet and through the Rick Steves guidebook. We did see lots of people with the Rick Steves' book in hand. Rick needs to adjust his guidebooks for people that want to drive around Europe. The distances might say it only takes 30 minutes and it actually takes you a couple of hours from point a to b.

We enjoyed our drive through the Czech Republic beautiful countryside. We stayed in Tabor a small and quaint town. We recommend Villa Cerny Leknin, which we found at www.hotelprague.cz/tabor/cernyleknin/leknin_e.html. It was beautiful, reasonably priced and elegant with breakfast included.

We spent three exceptional nights in bad Wiessee at the Gastehaus Marianne DiNunzio. It was the highlight of our trip. It is only 45 minutes from Munich. A charming couple Michael, Marianne and their daughter Michaela run the guesthouse who will spend hours telling you stories. They kept us laughing. They even took us to a local festival our last night. We were spoiled rotten. The rooms are spacious, clean & comfortable. It includes a huge breakfast of fruit, egg, meats and cheese, bread, juice and a special surprise each day. On our next trip to Germany we are making Bad Wiessee a must stop. Gastehaus Marianne DiNunzio, Munchner Strade59, 93707 Bad Wiessee- telephone 080 22/83510e-mail MDiNunzio@t-online.de, website www.gaestehaus-bayern.de

We highly recommend the Hotel-Garni Hornburg in Rothenburg, Germany, and the wonderful & helpful people that run it Martin and Gabriele. Wonderful breakfast; spacious and beautiful room. www.hotelhornburg.rothenburg.de or e-mail hotelhornburg@t-online.de We took the "Walk of the Night Watchman" tour and it was very informative and comical. www.nightwatchman.de, we also walked the wall at 6:30 A.M.and we had it all to ourselves. What a beautiful town.

In Luxembourg we stayed in Vianden. Hotel-Restaurant Heintz very reasonably priced and it includes breakfast. Charming town with its own castle. www.hotel-heintz.lu e-mail hoheintz@pt.lu Grand-rue, 55 L-9410 Vianden telephone (00 352) 83 41 55, Fax (00 352) 83 45 59

We drove to Trier and took the Romer-Express tour and drove through the Mosel Valley, very charming towns. We spent two nights in Boppard on the Rhine at Haus-Weller; very inexpensive with breakfast included. http://www.loreleytal.com/boppard/hotel/haus-weller/index.html

We took a Rhine riverboat tour on the KD line and spent the afternoon in Bacharach. We spent one night in Sterzing/Vipiteno at the Gasthof-Albergo Klammer. www.gasthof-klammer.com

All of the places mentioned above have their own town WebPages and finding your local ATM (bankomat) was very easy. Most of the places accepted credit card with the exception of a few. Traveling through Europe is now very easy with one currency. We have made our own web page with pictures of our trip. www.geocities.com/elkpenguin2002/index.html
Kris and Maria Skweres <email>
Cheyenne, WY   USA   06/29/02


Why do hotels take credit card numbers and then not have a room?
My impression is that many hotels overbook to compensate. For example, at Pension Seibel in Munich, I called and gave my credit card number over the phone for the reservation. When I arrived, I was told they did not have my reservation but that they would try to get a room for me. If I had not shown up, Pension Seibel would have been able to charge my credit card to cover the room cost. There should have been no worry about overbooking just in case the room went empty with respect to my reservation. Why did they take my credit card number? They found us a room (half the size and no double bed). We complained and were provided a room with a clogged shower that could have been easily fixed — they did nothing.

The only conclusions about the situation can be: 1) They are poor at organization 2) They purposely overbook 3) They are dishonest and like to use the bait and switch technique (I lean to this one after I was shown a room half the size but then provided a normal room after I complained). So, the conclusion is not all hotels *and* customers operate with proper business ethics.
Paul Rudolph
Pittsburgh, PA   USA   06/28/02


Salzburg
My wife and I just returned from 15 days in Germany and Austria. We used Rick's book for 90% of what we did and were surprised to meet him in Vienna, making his rounds and checking everything out. We especially enjoyed Salzburg. Our visit there was made very special by Herbert and Ilse at the HOTEL am NUSSDORFER. They recommended the Mozart Dinner Concert that Rick mentions and arranged for a taxi to deliver us to the front door, which is quite a feat in a city where cars are restricted. The show was fantastic, one of the highlights of our trip. Ilsa prepares a great breakfast and even cooked us scrambled eggs and bacon.

We didn't care much for Hallstatt, beautiful place, but everything was old and uncomfortable. After looking at the rooms available we decided to go to St. Wolfgang and stayed in a lovely Zimmer, PENSION SEEHOF, with our room looking right on the lake and with a swimming dock.

We also loved ROTHENBURG, go there last if possible or you will be comparing everything other place to it. Martin and Gabrielle at the HORNBURG were great and what a lovely place to stay with no traffic noise. Thanks Rick for great groundwork in your book.
Rhett Eleazer <email>
Columbia, SC   USA   06/25/02


Rothenburg, Bacharach, Mosel
Just got back from a two week train trip with my son from Prague to Paris, by way of Nurnberg, Rothenburg, Bacharach, Koln, and Brugge. If you take the train on weekends, you get a fantastic family rate (in Bavaria, at least) Nurnberg (not in Rick's book) is a great town for a day trip. The station is just outside the old city wall. Several churches, a great castle, the German National Museum, and a new museum dedicated to the nazi era (you have to take a streetcar for this one) the Durer haus is worth a visit.

Also, Rick doesn't mention Bernkastel-Kues, a great little wine town on the Mosel in his book, but it's definitely worth a stop. Bacharach on the Rhine was a great stop and we missed Rick by an hour as he was making his rounds. The "night watchman" tour in Rothenburg was very entertaining and informative. We stayed at the Gasthaus Raidl there — he refers to the hosts as the Addams family, but the rooms are wonderful with modern plumbing. We had a balcony outside our room and a great breakfast for about $58. Plenty of vacancies in all the small towns in early june. The hostel at the top of the Stahleck castle in Bacharach is great if you don't mind the uphill hike to get there.
Bob Keeney <email>
grapevine, tx   USA   06/20/02


Innsbruck — Pension Paula
I want to say some good words about Innsbruck. First, it is a beautifully situated city. We found it to be a fine place to stay and then make side trips (even in the clouds the trip to Walderalm above Gnadenwald is a "must".) I recommend the Pension Paula in Innsbruck — very affordable, small and tidy rooms with balconies that overlook the entire city. One of the best meals was dinner at the Ottoburg. Innsbruck was a delightful experience for us.
Craig Sale <email>
Schaumburg, IL   USA   06/19/02


Hohenschwangau — Alpenhotel Meier
Had a wonderful 2 nights at this small hotel. Conveniently within walking distance of the castles, yet outside the touristy hub of the village. The rooms overlook a cow pasture — quaint and scenic with the distant clang of cowbells. The rooms were large and non-smoking rooms were available. The food in the restaurant was terrific; it is one recommended by locals. Füssen and environs are all within minues if you have a car. Thanks for listing this delightful accommodation!
Craig Sale <email>
Schaumburg, IL   USA   06/19/02


Vive Nyon!
I must heartily second Linda's post regarding a trip to Nyon, Switzerland. I haven't continued onto Yvoire via the ferry, but Nyon is a delightful, compact town with sweeping Lake Geneva views from several locations. The local museum that houses the area's Roman artifacts is worth a visit; ask to borrow one of the helpful English-language translations of the exhibit highlights. The town is on main rail lines to all of Switzerland's main cities; in fact, should I return to Switzerland in the future, I'd stay in Nyon rather than Bern. If you are a vegetarian and can't face eating yet another cheese sandwich, consider sacrificing some integrity and grab a veggie burger at, of all places, the local McDonald's. I have no idea why Swiss Micky D's serve them, but they made for satisfactory and cheap meal-on-the-go.
Tom <email>
Los Angeles, CA   USA   06/18/02


Vienna & Melk
We stayed at the Haydn Hotel in Vienna, recommended in Rick's guidebook. It was located near a subway station and handy for getting about Vienna. The staff was friendly and the room comfortable and quiet even though on the street side. The eating place Akakiko Sushi recommended in the guidebook has since moved to 42-48 Mariahilferstrasse from #40 in the book. Took the day trip to Melk. Toured the Abbey with senior discounts for the admission and then following Rick's and the TI's directions, walked to the boat dock for the Danube River cruise to Krems. We were pleasantly surprised to find senior discounts for the boat tickets. Enjoyed the relaxing cruise on the river. Upon arrival in Krems, we had to stop at a gas station to get directions to the train station. Asked 2 persons before we were headed in the right direction on the Ringstrasse to the town center. It was a long 30-minute walk but we found the 4th traffic light and a sign to the train station. Rick's suggestion to get off at Vienna's Spittelau station was a great timesaver because of the efficient U-Bahn station there and we returned to our hotel quickly.
Lorene Leong
Honolulu, HI   USA   06/17/02


Frankfurt am Main hotel
An enthusiastic recommendation goes to Manhattan Hotel (069/234748). Cheeful, helpful staff. Clean, comfortable, and chic room and appointments. The weekend rate (as of 6/1/02) was $58 for a single room including the delicious breakfast. It is directly across from the HBf on Duesseldorferstrasse. And is about 12 minutes away from the airport via the S-Bahn. Though not neccessarily a back door, it is nonetheless a first rate choice for the night after arrival at or before the departure from FRA.
Peter <email>
Palo Alto, CA   USA   06/16/02


Geneva, Switzerland
I spend 3 months each year in Switzerland, and my suggestion is, if you are spending anytime near Geneva, you must go to Nyon, about 15 mins. via auto route and take the boat over the lake to Yvoire, France, about a 30 min ride. You will not be disappointed. Rick, you must try this. It will be like stepping back in time. This was a suggestion from the locals.
Linda D <email>
Warrington, PA   USA   06/15/02


Pension Lettie Phone Number
Rick Pension Lettie in Bacharach has a new phone number that she wanted me to pass on... it is 069-7903-50. Thanks!
JU <email>
St. Paul, MN   USA   06/10/02


Smoke free tea house in Berlin
For a welcome respite from the usual smoke-filled restaurants/cafes, TeeTeaThe on Goltzstrasse (Eisenacher U-Bahn stop) offers a wonderful assortment of black, green and herbal teas (yes, they have chai, too, a.k.a. "yogi tea")and a quiet, nonsmoking environment in which to enjoy them. A great place for reading, writing and catching your breath. Pastries are pretty good. Sandwiches okay. 4 p.m. happy hour features exotic tea varieties at a discounted price.
ALindou <email>
Seattle, WA   USA   06/08/02


Re: Hotel Helvetica in Munich
I think Helen's comments below are a valuable illustration of the importance of hotel etiquette. Hotels are indeed in a customer service industry, but they are in business to make money and more importantly, courtesy is a dance performed by two people. On two occasions, by her own admission, Helen made changes to her reservation that Hotel Helvetica tried to accomodate, but they in turn requested that she simply call them on a given date to confirm. In both cases she did not keep up her end of the bargain and call them as agreed. If you want to make bookings or changes to existing bookings, and any hotel asks you to call and confirm or email a confirmation and you fail to do so, then clearly you are at fault and can make no complaint. Hotel have no-shows all the time. If you request a change and they request a confirmation, show them the courtesy you would like shown to you.
Robert Bundy <email>
Los Angeles, CA   USA   06/03/02


Munich Hotel
I have a complaint about Hotel Helvetia in Munich recommended by Rick. Prior to leaving for Germany I booked the hotel via e-mail for three nights at the end of May. I received the confirmation and rates promptly which was great. I stopped by the hotel mid-way during my trip to drop off two bags of souvenirs and confirmed my booking for the end of May at that time. They were kind enough to let me store my bags of souvenirs with them so things were okay until then.

Things started to go awry a week before my stay with them — my travel plans changed. I called the hotel immediately to rebook the room for just one night (i.e. the last night) out of the original three. I was told they had room and that it shouldn't be a problem, BUT, could I please call back the next day to confirm. I was unable to call back the very next day because I was on the road, but did call in the morning two days later. I was told they had no booking for me and to call back at 2:00pm and speak to someone in charge of reservations. I was unable to call back at 2:00pm, but instead showed up at the hotel on the day of arrival at which time I was told they had no room for me.

They still had the original booking for three nights, but turned me away because they had no written record of the changes I asked for. They seemed to doubt the fact that I had called ahead to make the changes. By this time I was feeling very irritated. I then asked if I could collect my souvenirs, dreading the possibility that they might have misplaced those. Luckily, I got my bags of souvenirs back. When I asked if I could use their phone to book another hotel. I was directed to the pay phone.

I was extremely irritated by this lack of customer service. I was now out of a place to stay because of their mistake and inefficiency and yet was told to use a pay phone to find alternative accommodation — the nerve of them. The least they could do was to offer a courtesy phone. Luckily, I had stayed at the hotel next door last year (Hotel Haberstock where friendly Alfred knew what customer service is all about). I walked next door and there was Alfred at the desk — my savior. He remembered me from last year and put me up for the night. Now that's personable service. I should have stuck with Hotel Haberstock all along. So there you are, two hotels located side by side in Munich, both recommended by Rick. One belongs in the book (Hotel Haberstock), the other (Hotel Helvetia) clearly does not. Helen Hii
Helen Hii <email>
Vancouver, BC,    USA   06/02/02


Switzerland and Italy part of Rick's book
I think the Switzerland portion of Rick's book is very inadequate. Don't recommend this if driving. I also think he shortchanges the country greatly; we found it wonderful, friendly, clean and much to see. (Rick: Furka Pass railcar is very important and a must know to all drivers and not even mentioned.) And Zermatt (also not mentioned) is fantastic and beautiful; the ice carvings inside the glacier are something to see at Klein Matterhorn) Just back from 3 weeks. Montreux very classy, Lake Geneva so much better than Lake Como (what is the big deal about Lake Como area — dirty, rundown, Lake Como dirty, food not anything to write home about, Bellagio disappointing with all the traffic, and don't even want to get into how driving in Italy was. We couldn't wait to leave. And Eremo Gaudio hotel in Varenna so-so. All Americans staying there, no heat, a very long walk to town, no ammenties including no hair dryer, ants in room, dinner there was horrible (don't suggest doing that). Just don't see what Rick sees at all.
D.J. French <email>
Incline Village, NV   USA   05/29/02


minor corrections, dittos, blather
Just returned from a trip through Germany, Austria & Hungary, and had a wonderful time. Rick's advice was great as always, and I usually hesitate to just say "ditto!" as it contributes nothing, but here are a few things I want to pass along:

Berlin: The Brohan museum is fantastic. Rick mentions it but we would put three triangles by it. If you like the impressionists and turn of the century art, you'll be a kid in a candy store. The work contained within is a unique take — ya gotta go. Pension peters is a treat, for its rooms, its location and its great staff. Annika is friendly and delightful. I wouldn't stay anywhere else.

Melk. When we arrived we went directly to Hotel Furst, where we had reservations. They were very nice, but said that the rate quoted in Rick's book for a double room w/out shower (which I had confirmed via email) was wrong and that when it said "D-38 Euro" that meant that it was 38 Euro PER PERSON IN THE ROOM, or twice the money. They said that many people had made that mistake. I confessed that I could not afford that so they offered us what they described as thier "worst room" (They stressed this repeatedly — I almost asked to see it out of curiousity) for a mere 68 euros. I thanked them and said I had to discuss it with my wife, then we left and went a half a block down to Gastoff Goldener Stern and got a Db-53 (that means a double WITH a bath for 53 euros to GGS for two people — just like in the book!) The GGS folks were great and incidently the place has been recently renovated. Our room was brand spankin' new from the scandinavian design furniture to the sparkling marble bathroom to the canopy bed. There was even a gerbera daisy on the bedspread. I am sure that Hotel Furst will be grateful that I am passing the correction about room rates along to Rick's readers so as to clear up any confusion.

As for Melk itself, much as we enjoyed the Abbey (a must-see) Melk itself was a snooze for us. We saw grinning bikers raving enthusiastically but it must be noted that they were either coming or going, not staying in Melk. There's just not anything to do or see after the abbey, and for repose and idleness we would have done much better to stay an extra day in Hallstatt (which was a highlight of our trip). I'd advise stopping, lockering up your bags at the station, seeing the abbey and then either going to Hallstatt or to Vienna.

Hallstatt: The Catholic church and the cultural history museum are being renovated but you won't care. Grumbling about that in Hallstatt is like complaining about Heidi Klum's nailpolish color. If you want a timeless romantic moment, rent a canoe and row your honey out to the middle of the lake and let time stop for a while.

Salzburg: Plan to be there on a Sunday. The sights are all open on Sunday but the stores are mostly closed and the crowds are greatly reduced. Saturday you see tourists, Sundays you see Salzburg.
Robert Bundy <email>
Los Angeles, CA   USA   05/22/02


Romantic Road Bus
I took the bus trip from Munich to Rothenburg on a Sunday in early May. Euraide no longer books the trips. I just showed up at the bus and paid the driver, it only cost 13.60 euro! The bus only had 4 passengers, 2 americans and 2 japanese. The Bus driver did not speak very much english, but he was nice and since there was only 4 people he gave us more time than scheduled for the stops. I don't think I would have enjoyed the trip as much in the high season.
John <email>
Wilmington, NC   USA   05/15/02


hotel Am Markt, Munich
Hotel Am Markt in Munich was a most unpleasant experience. we reserved a nonsmoking room one week ahead of time and arrived to a so smoky room and the only one available. Price was high, breakfat minimal never again — too many other good hotels in Munich even though the location was great.
Elizabeth Fox <email>
Denton, , TX   USA   05/11/02


Rothenburg backdoors
Gerberhaus and Annaleise Freise are both delights of Rothenburg! Annaleise will guess your nationality by your shoes — try to avoid sport-type shoes and see if she can guess. One tip for travelers, get in shape. Start at least 5 months in advance and WALK at least 3 miles/day. You will be so greatful after only one day in Germany. Another hidden gem of Germany? Bayreuth!
KMK
MN   USA   05/07/02


Romatische Strasse, Germany
Catching the Romantic Road bus in Wuerzburg proved a challenge. Look for Gleis 13 at the bus station next to the Hauptbahnhof. For up to date directions, check with the information desk in the train station; the bus personnel had no clue.
Elizabeth Jean Menning <email>
Estes Park, CO   USA   04/24/02


Glacier Express
My daughter and I were enchanted by our Disentis-Brig-Zermatt Glacier Express trip and highly recommend reserving seats in the first class panoramic car. With clear weather, the price of !36 Swiss francs is worth it. (2nd class fare is 82 Swiss francs)
Elizabeth Jean Menning <email>
Estes Park, CO   USA   04/24/02


Prague — Guest House Lida Contact Info
I have been getting emails from Graffiti Wall readers asking about contact info for my March posting on Guest House Lida. Here's the info: Guest House Lida is in a good neighborhood of the Podoli (Prague 4)district. It's less than a five minute walk to the Pražského Povstání Metro stop on the Green (C)line. Contact info: Jiri Prouza LIDA GUEST HOUSE Lopatecka 26 147 00 PRAHA 4 Czech Republic e-mail: lida@login.cz tel.: 420 2 61214766 fax: 420 2 61214766 Happy Travels! Deborah.
D. Floyd <email>
Sunnyvale, CA   USA   04/19/02


Innsbruck, Austria
Austria was wonderful except for Innsbruck, didn't look like anything has happened there since last Olympics 30 years ago.Probably the last time Hotel Goldene Krone was updated also. Would suggest looking elsewhere for accomodations.
c waldenberger <email>
waukesha, wi   USA   04/14/02


Hotels in Germany
I just returned from 2 weeks in Germany, during which we stayed at the Hotel Gerberhaus in Rothenburg and Hotel Atlanta in Berlin (both recommended in Rick's book). Both were very nice, although we were a little put off by the tiny, smoke-filled bar at Hotel Gerberhaus (through which you must squeeze at night to get to your room), although the rooms themselves were smoke-free. Both hotels have a significant number of steps (64 to reach our room in Hotel Atlanta), which was not a problem for me and my husband, but my mother who was traveling with us had some trouble. Hotel Atlanta's location could not have been better (less than half a block of Ku'damm)and they had rooms available at a reasonable price, even when virtually every other hotel we tried in Berlin was booked to capacity.
Cynthia Scherb
Kansas City, MO   USA   03/28/02


Germany
In June of 2001 5 of us went from Denver to Frankfurt, Germany on the then new direct flight on United. I/we did our homework and read Rick's guidebook on Germany, Austria and Switzerland. We rented a car at the Frankfurt airport and dropped it at Munich airport. We stayed at Pension Lettie the first night and then moved to Burg Stahleck Castle Hostel. We had a lovely room for 5 in a castle tower. Breakfast was good and so was the dinner.

The Burg Rheinfels (St Goar) self guided tour was really neat. We also stayed in Rothenburg at Pension Then. Mrs Then had recently lost her husband who was the one who corresponded with Rick Steves regarding room rates, etc. She made some changes in my book and asked if I would pass them on to Rick's readers. She noted that a double room is 85 DM, not 100 DM. A single is 45 DM. This place is really clean. Breakfast was lovely. There is a laundromat across the street.

The method of finding a room at the city limits of Rothenburg was truly wonderful. There is a map of the city and a list of the accomodations listed by price, with a number next to it. You push the button with that number and it lights up, showing you how to get from where you are to where you need to go. When you dial that number on the phone, the proprieter answers and can tell you if they have accomodations. Rothenburg was really neat too. The night watchman tour was amusing and informative.
Joan Tubutis <email>
Centennial, CO   USA   03/28/02


AUSTRIA
We spent 3 wonderful weeks in Austria last summer, specially in Spitz an der Donau (Wachau area), Hallstatt and Wien. In Spitz an der Donau we stayed at Hotel Garni Winzerin, beautiful place and good management. The village is plenty of Heurigen (wine taverns), the real ones (very different from those around Wien) and the food and views excellent. We only met some German and Czech tourists, in some places they hardly speak English. Hallstatt is one of the gems of Austria, but the surroundings like Gosau worth a visit, too. Finally, in Wien we stayed at K & T Boarding House. I recommend the house, centrally located, easy walking to reach tourist places. Don't forget to visit the Radhaus in July-August's nights (opera festival+international food tasting+good ambience). We really enjoy it!!!
Anna <email>
Barcelona,    Spain   03/25/02


Hotels-Rothenburg
Just wanted to say that we stayed at the Gastehaus Raidel in Rothenburg December 2001 which Rick had described as run by grim people/made him feel like singing the Adams Family song etc. We found the owners to be very charming, warm and accomodating in every way. Just wanted to put in a good word for them!! Good breakfast, clean rooms and helpful staff!
Anne Olson <email>
Brucken,    Germany   03/20/02


Good food & Hotels
Good local food at the Augustiner Schwanthaler 85 across from the hotel Fidelio. Try the Holzfallersteak Schweinfilets Rustwiebeln und Bratharttoffeln Also try the Hotel Buren in Triberg
Ron Simpson <email>
Schaghticoke , NY   USA   03/18/02


Prague — Guest House Lida
My husband & I have traveled to Czech Republic each year for 7 years visiting his family all around the country. We found that Guest House Lida listed by Rick is the best place to stay in Prague(the only city we don't have family to stay with). My family & I stayed there for 3 days earlier this week. It was almost like staying with family. Jiri(George)Prouza was extremely helpful with info(he speaks both English and Czech) and a wonderful host. We had a nice room & the buffet breakfast offered a good variety of food. Jiri made sure we had everything we needed — from Metro tickets(for the vending machine impaired) to reserving theater tickets — at no extra cost. We were there off-season, so we paid only $63 a night instead of $70 for a quiet triple room with its own private bathroom. Hotels at twice the price could not compare with this place!
D. Floyd <email>
Sunnyvale, CA   USA   03/13/02


Mosel Valley
I just came back from Mosel Valley trip over the weekend. This is one of the best scenic drives I have taken in Europe. The best way to experience Mosel Valley is by a car.

I spent a night in Bernkastel Youth Hostel. The hostel is wonderful, and is located next to Burg Landshut which overlooks Mosel River and the town of Bernkastel. The town, especially the marktplatz, is very charming. I think Rick should cover this town more in his book. I definitely liked this town better than Zell and Cochem, and highly recommend this town.

My next stop was Zell. I did not find this town interesting at all. I did go up to the tower and checked out the valley from the top. My next stop was Beilstein. This is an interesting town with small roads and stores. I did go up to the castle ruin, but it was closed. There is a great view of the valley from the top though.

My next stop was Cochem. I liked the town for its liveliness, though it is somewhat commercialized. I went up to Burg Cochem for a great view of the valley and the town. There was a Youth Hostel across the river, but it was being torn down. I am not sure whether it is being renovated or demolished.

My last stop was Burg Eltz. Since I have a car, I drove to the closest parking area to the burg mentioned in the book. The burg is only open from 1 APR to 31 OCT according to the sign at the parking lot. The book states that it is open from APR to NOV. Even if the burg is closed, you can still park at the parking lot (for free when the burg is closed), and walk down (couple of minutes) to the view-stand for a great view of the burg from the top. I think this area provides a much better view of the burg than the park-and-hike-along-the-trail view.

Overall, the trip was excellent, and I highly recommend it. I can definitely understand why Rick does not recommend places like Heidelberg which is overrated and overcrowded. There are far more interesting and "untouched by tourists" places such as towns along Mosel Valley. Trust me...I lived in Heidelberg for 13 months, and still live in Germany now.
Jay <email>
Schweinfurt,    Germany   03/12/02


Why no Hamburg?
Rick, can't understand your failure to include *Hamburg* in "Germany, Austria & Switzerland (+ Prague)."
Michael Kraft <email>
New York, NY   USA   03/02/02


St. Goar
First of all, my wife and I are off-season travelers. We usually travel in the dead of Winter. Recently (2/02) we spend some time in St. Goar. We attempted to follow Rick's guide on a hiking trip over to the Loreley. Be aware, you can get lost if you only follow Rick's tips. Look for the green "hiking" signs talong the way. And. even if you get lost, you may run into a vinyaed where you can hang with some of the locals and drink\buy some of thier wine. Additionally, the concert area above the Loreley that Rick mentions is closed(fenced). But, it's still a wonderful hike.
Mike Allen <email>
Tampa, FL   USA   02/20/02


Gulash Museum, Vienna
While in Vienna definitely try the Gulash Museum, which is a restaurant around the corner from St. Stephan's. They have more than gulash there (I had an amazingly good mozarella, tomato, and basil salad), and we ended up eating there twice. Yum! Good service, English spoken but mostly full of German-speakers.
Caroline
New England,    USA   02/11/02


Munich to Vienna
My husband and I took ten days to drive from Munich to Vienna. We used Rick's book as a jumping-off place for our planning, and he never steered us wrong!

Our first night in Fussen, we stayed at the Hotel Gasthaus zum Hechten. We had trouble finding where to park, but the hotel was spotless and the staff friendly. We saw another Rick Steves guidebook across the breakfast room, but we mostly heard German being spoken.

Halstatt was amazing. We were there in November when the lake was wind-swept and mysterious. Though the town was sleepy, it was wonderful. Salzburg itself was not our cup of tea. We did enjoy the castle (not the hike up — the funicular was out of order), but we enjoyed the countryside more. Staying up on the hillside in Hall the previous night was more to our tastes. We stayed at the Hotel Maria Theresia, where the staff did speak English but the guests did not. We had a large room with a big balcony overlooking the valley and Alps beyond — we almost didn't want to leave the room for dinner because of that view. The church cemetery was filled with candles glowing at night.

Melk on the Danube/Donau was wonderful. We stayed at the Hotel Furst, and our tiny but tidy room looked out over the pedestrian square. We were able to park a compact car behind the hotel! Melk was a charming town. The sky was as full of color as the baroque paintings inside the abbey, and the view over the town and the river was gorgeous. We found everyone there to be very friendly. I spoke mostly German in Melk, but everyone seemed able to say a few key phrases in English, too.

We ended our trip with a few days in Vienna. We stayed at the Hotel Admiral, which was very close to a subway (U-bahn) stop. The staff was nice, and, though the lobby is, as Rick says, more serviceable than beautiful, our room was almost a suite. It was enormous, with a large bathroom, a couch, two chairs, a table, a closet, and a tv, and the side-street was quiet. Though it lacked the homeyness of a B&B, it was comfortable.

While in Vienna, we took a day-trip to Hungary. We chatted with the border guards (there is a passport check going in and a trunk inspection going out) about the recent election. Seeing cold war concrete housing blocks so near to one of the most Baroque and decorated cities in the world was a reminder of times past and the hope for the future.

I recommend visiting Germany and Austria in the shoulder-/off-season. Although some hotels were closed for the month, we had booked ahead so we knew that we were covered for each night.
Caroline
New England,    USA   02/11/02


Lauterbrunnen
Valley Hostel (www.valleyhostel.ch) in the magnificent Lauterbrunnen Valley, Switzerland, was great. Clean, quiet, rustic but modern, great hosts, kitchen sharing, parking, family rooms, very convenient to all mountain towns; Gimmelwald, Murren, Wengen etc., lifts and trains, and to the waterfall attractions. If you are looking for a party, stay in Interlaken. Otherwise this is a great choice. I prefer the Valley to staying on the mountains. More options of what to do if the weather is bad and you can have a car. Reutte Hostel was very nice as well.
Brian <email>
Pompano Beach, FL   USA   02/08/02


Ludwig's castle directions
We used the book all the way through Munich and into Garmisch-Partenkirchen — it was really most helpful, except for the map of Schwangau and the entrance to the village. It was very, very confusing! We actually got lost in the village of Fussen...maybe just some better directions...But thanks for a great trip.
kimberley shields <email>
portland, or   USA   02/05/02


Rhine cruise
We took Rick's advice to cruise "the best hour" of the Rhine, from St. Goar to Bacharach. On an afternoon in early July, it was the hottest hour we spent during our trip. The boat was jam packed and there was no shade available. Definitely not a pleasant experience.
Janet <email>
CO   USA   02/01/02


Much-Used Book
After moving to Germany, one of our first day-trips was to Rothenburg, since it is only 30 minutes from where we live. I was thrilled to actually be there. Standing in the Marktplatz and completing the 360 degree orientation was a blast. Just like I was writing it myself. Golden arches & nutella stories are quite humerous when you are actully standing in the middle of this magnificent medeivel city. I use the guidebook now to plan day trips, weekend trips, and drives through the country. Thanks to all of the staff who work on these publications and preparing my family and I for a very unique living opportunity.
John Smith <email>
Albertshofen, Germany,    GER   01/23/02


More on Prague
I did not go into Prague's Jewish museums (except the Pinkas Synagogue) because they charge so much; instead I strolled around peering into the shops (weird mixture of the real thing and tourist kitsch), looking at the synagogue architecture from the outside and enjoying the relative absence of crowds.
Mary from Oregon
  USA   01/22/02


Prague
Prague does seem to have jumped onto the tourism bandwagon with both stinky feet, but I don't believe it is "skippable". I don't mind a touch of urban grunge as much as the next person, but I didn't find it any dirtier than, say, Lisbon. When you speak of a great, ancient city that it is easy for many people to come away with wildly different experiences. Prague is quite commercial these days.

While I too was moved, especially by the children's drawings and the cemetery, it was this complex of Jewish museums that I found to be the most cynically exploitative of any museum I've seen in Europe. Rick warns that the prices are posted in Czech in longhand and in Euros (for the tourists) at ten times the money, but it still rankles. For what I paid to see there I could have gone to the Lourve, the British Museum and and had money left over for coffee. Further, they divy up into five "museums" what really is just one museum, all with separate entry fees. One of them is no bigger than a studio apartment and contains a dozen or so Alms cups and nothing more. And perhaps I'm alone in this but one of the thrills of a muesum is to be in the very presence of the thing itself. Go to the British Museum and there see the actual Rosetta stone, etc. At the Jewish museums in Prague almost everything is a reproduction.
Robert Bundy <email>
Los Angeles, CA   USA   01/22/02


Heidelberg
Rick says to skip Heidelberg. We disagree. No, it is not as charming as Rothenburg, and it is too commercial, but there is a reason people have flocked to the castle for hundreds of years, and the museum is terrific. According to my daughter "Like all the Smithsonians crammed into one." We'd recommend Heidelberg to anyone.
Tom Carter <email>
Cheverly, MD   USA   01/14/02


Prague and Vienna
We really enjoyed our time in Prague and Vienna. We were in Prague for 8 days about 3 weeks after 9/11/01. One of the first things we saw when rounding the corner near Wenceslas Square were tanks and Czech military with machine guns guarding Radio Free Europe, an American Owned organization.

Anyway, as far as rick's advisements go: The hotels he recommended did not offer enough variety. We had to search elsewhere but did enjoy Hotel Olea and Hotel Esplanade while there.

We found a terrific French restaurant that you should add. $78 USD for wine and a 5 course meal. The owner is from France and everything is flown in weekly. So folks from the Bristish Embassy in Prague recommended it.

Brasserie Le Moliere in Praha 2 near Hotel Olea.

The Urquell pub was very unfriendly and nothing like the Beer Gardens in Germany.

Vienna: The K & T boarding house was very well priced and large. We enjoyed it.
Carrie & Andre Roberson <email>
San Diego, CA   USA   01/14/02


Hotel Neue Post Innsbruck
We paid 1750 ATS per night (127 euros) for a double room. IMO, the room was worth about half that. It was a bit worn looking and the bathroom was out of date. But it was the weekend before New Year's, so I assumed that was what we were paying for.

They never cleaned our room! We were out and about all day and went back to our room in the evening, to find that it hadn't been cleaned. So we told the front desk clerk as we went to dinner and assumed someone would take care of it. When we came back a few hours later it still hadn't been cleaned. The front desk clerk gave us towels and toilet paper. On check out I pointed this out and requested a discount, as it hardly seemed fair to charge the same for a dirty room as a clean room, but they wouldn't do it. So I sent an e-mail to the hotel manager, expressing my dissatisfaction with the situation and he didn't even acknowledge my note.

Anyway, it wasn't a horrible experience, but I wouldn't stay there again and I wouldn't recommend it at all. If anyone at the hotel had tried in the least to make the situation right, I would've been pleased, but no one could be bothered.
Paige <email>
Munich,    Germany   01/04/02


Munich to Prague — stop in Plzen
Stop off in Plzen for a day on the way from Munich to Prague. It has wonderful recently restored baroque and art nouveau architecture (much nicer than Prague's Wenceslas Square, which is covered with electronic billboards) and has some of the best beer in Europe. Gambrinus is an outstanding beer if you like a darker brew. The West Bohemia Museum is recently restored and has a small but interesting collection of 16th-17th century firearms, but the building itself is worth seeing. I enjoyed Pilzen far more than Prague — it's cleaner, less crowded and less commercialized.
Mary from Oregon
  USA   01/03/02


Guide book in Austria and Germany
I really enjoyed Rick's book and helpful comments, however, the small maps of various cities, Munich and Salzburg, were NOT helpful. We booked a room in Salzburg, one that Rick recommends, but the directions from the guidebook were misleading. He fails to mention several roads are only pedestrian or only one-way. He also infers that the "city" is just off the autobahn, when it's 15 to 20 miles from the autobahn. Salzburg is a wonderful city and yes, the sound of music tour is a bit smaltzy, but it was loads of fun. Rick, please do a piece on Garmisch-Partenkirchen, Germany in your next book. It's a bit touristy and a German resort town, but it's got lots to offer at reasonable prices. I would recommend the only way to travel to and from Munich is by train. Good travels!
Rick <email>
warner robins, GA   USA   01/03/02