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Hotel Hastal in Prague

This is a Steves listed hotel. We contacted the hotel directly online and made a reservation. We just received a $24 bill on our credit card from Travel Assist. Apparently, is a booking agent eventhough we went directly to the hotel's site. When we gave the credit card for guaranty, this company puts a charge on the card. The charge was not disclosed and not indicated in the Prague book.

Mike


Mike
Clearwater, Florida USA 10/14/09

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10/14/09 7:58 AM
Steve

wishing I was in Europe
Posts: 1327
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What web site did you use to contact the hotel? You probably weren't at the hotel's site, but one run by a third party booker. Those sites abound when you Google a hotel's name. Always best to call or email the hotel directly.


10/16/09 8:26 AM
Linda

Ridgeland, Mississipp USA
Posts: 29
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Mike, we just returned from Prague where we stayed at Hotel Hastal. We also made a reservation through the booking agency. The charge you are referring to is a deposit which is credited to your bill. There was a very small booking fee (about 3 euros)which was not. I thought the reservation service was very efficient and prompt in replying. We enjoyed our stay at the Hastal. If you have any questions PM me. Have a great trip. Linda