Question of the Month: How Liberal is Rick's Tour Cancellation Policy?
|Fear of gnomes: It's a legitimate reason to back out of your 2008 trip — if you let us know by 12/31/07.|
Committing to a European vacation should be a joy, not a gamble. That's why every Rick Steves tour comes with cancellation/interruption coverage and penalty-free transfers:
- Reserve a seat for any 2008 tour now (locking in your 2008 price), and your deposit is 100% refundable for any reason through 12/31/07. No questions asked. Deposits made after 12/17/07 are fully refundable for two weeks.
- A change in plans? Up to 60 days prior to your tour's departure, you can transfer to any other 2008 tour with seats available — at no charge.
- Once you've paid your final balance, if you or a family member should fall victim to a serious, unforeseeable illness or injury shortly before your tour departs — even if you break a leg while boarding the plane — we'll refund your tour price (minus your $400 deposit, sorry).
- If, for a similar reason, you should need to leave your tour early to fly home, we'll refund you $75 for each day of the tour you missed.
- In the very unlikely event that we cancel a tour for which you are signed up, we'll send you a full refund of all you've paid to us for that tour, or transfer you to another 2008 departure (your choice).
One more thing. If you're too late to get on your ideal tour, you can get on a wait list with no deposit — and no obligation. There's a very good chance you'll eventually get on that tour, or that we'll schedule a new departure within a few days of it.
To learn more about what makes Rick Steves tours unique, read Rick's Ten Commitments.