The Rick Steves' Europe Team

How do we help people have better trips? By practicing what we preach! Rick will be in Europe for 145 days this year, and the rest of our staff is crazy about travel as well. No matter where we go, we're always trying to get current, hands-on travel experience. Here's what we do at Rick Steves' Europe, our favorite gelato flavors (of course!), and where we like to travel.

Aaron Harting: Assistant Video Editor/Tour Assistant. Favorite gelato: caffe. Favorite travel destinations: the Berner Oberland, Chamonix, Kyoto, Montana, and Venice.

Abe Bringolf: Travel Advisor/Tour Assistant. Favorite gelato: chocolate and orange. Favorite travel destination: anywhere new!

Áine Richards (not pictured): Tour Operations/Tour Assistant. Favorite gelato: bacio. Favorite travel destinations: Brighton, Ireland, and Washington DC.

Amy Duncan (not pictured): Social Media Specialist. Favorite gelato: pink grapefruit. Favorite travel destinations:  San Francisco, Scotland, and Smithers, B.C.

Amy Robertson: Guide Logistics/Researcher/Tour Assistant and Escort. Favorite gelato: nocciola. Favorite travel destinations: France, Portugal, and Vietnam.

Andrew Wakeling: Webmaster/SEO Specialist/Tour Assistant and Escort. Favorite gelato: canella. Favorite travel destinations: Amsterdam, Berlin, and France.

Angie Cino: Special Account Coordinator for PBS/Public Relations Assistant/ Inventory/Tour Assistant. Favorite gelato: jasmine (Sicily). Favorite travel destinations: Canada, Italy, and Prague.

Anne Kirchner: General Manager. Favorite gelato: stracciatella. Favorite travel destinations: Cape May (NJ), Florence (IT not OR), Hawaii, and Paris.

Ashley Sytsma: Public Relations Specialist/Tour Assistant. Favorite gelato: stracciatella. Favorite travel destinations: Ecuador, Japan, and Portugal.

Barb Coates: Staff Accountant/Accounts Receivable. Favorite gelato: chocolate hazelnut. Favorite travel destinations: Austria and Switzerland.

Barb Geisler: Digital Asset Manager. Favorite gelato: pistachio. Favorite travel destination: Prague.

Beth Sneeringer: Controller. Favorite gelato: ginger. Favorite travel destinations: Ireland, Italy, and the Islands (Hawaiian, San Juan and Whidbey).

Brooke Burdick: Director of Business Development. Favorite gelato: haggis. Favorite travel destinations: anywhere in France, Northern Scotland, and Whidbey Island (WA).

Brooke Nolan: Tour Diva/Tour Assistant. Favorite gelato: nocciola. Favorite travel destinations: Italy, Prague, and Thailand.

Cameron Hewitt: Writer/Lead Editor/Guidebook Co-Author. Favorite gelato: liquirizia. Favorite travel destinations: Budapest, Great Britain, and Slovenia.

Carrie Shepherd: Editor. Favorite gelato: fig. Favorite travel destinations: France, and anywhere I haven’t been yet!

Casey Gould: Travel Advisor/Tour Assistant. Favorite gelato: nutella and chocolate. Favorite travel destinations: Ireland, Italy, and Scotland.

Cathy Lu: Editor/Researcher. Favorite gelato: pistachio. Favorite travel destinations: London, Prague, and New Zealand.

Cheryl Antieau: Core Operations. Favorite gelato: pistachio/nocciola. Favorite travel destinations: France, Italy, and Port Townsend, WA.

Chloe Wicks: Tour Diva/Tour Assistant. Favorite gelato: pistachio. Favorite travel destinations: Aberystwyth, Amsterdam, Copenhagen, and London.

Chris Luczyk: Systems Administrator/Tour Assistant. Favorite gelato: maple. Favorite travel destinations: Himalayas and UK.

Cliff Cameron: Shipping/Tour Assistant. Favorite gelato: yanik dondurma. Favorite travel destinations: France, Italy, Lopez Island, Turkey, or wherever the plane lands.

Cory Mead: IT Manager. Favorite gelato: lemon. Favorite travel destinations: Cancun and Maui.

Cynthia Ballard: Tour Diva/Travel Consultant/Tour Assistant and Escort. Favorite gelato: limone. Favorite travel destinations: Greece, Provence, and Sun Peaks (Canada).

Dave Hoerlein: Map Designer. Favorite gelato: baci. Favorite travel destinations: Denmark, Italy, and Pullman.

Deanna Hudson: Senior Accountant. Favorite gelato: mint. Favorite travel destinations: Austria, Chelan, England, New Orleans, and New York City.

Deanna Woodruff: Tour Department Manager. Favorite gelato: limone. Favorite travel destinations: Bermuda, Britain, France, Greece, Hawaii, Ireland, Italy, New England, and New Zealand.

Debi Jo Michael: Tour Operations Assistant Manager/Tour Assistant. Favorite gelato: melone. Favorite travel destinations: England, Greece, and Hawaii.

Erin Hanson: Core Operations/Customer Service. Favorite gelato: pistachio. Favorite travel destinations: Austria, Haarlem, and Switzerland.

Gene Openshaw: Guidebook Co-Author. Favorite gelato: vanilla. Favorite travel destination: Prague.

Glenn Eriksen: Editor/Researcher. Favorite gelato: pistachio. Favorite travel destinations: The Alps, Italy, Mount Rainier, and Norway.

Gretchen Strauch: Web Editor/Researcher/Tour Escort/Provocateur. Favorite gelato: walnuss. Favorite travel destinations: Amsterdam, Paris, Scotland, and Swiss Alps.

Heather Lawless: Tour Operations/Tour Assistant. Favorite gelato: nocciola. Favorite travel destinations: France, Italy, and Switzerland.

Heather Locke: Graphic Design Production Assistant/Speakers’ Bureau Coordinator/Tour Assistant. Favorite gelato: bacio. Favorite travel destinations: England, Indianapolis, and Italy.

Heidi Van Sewell (not pictured): Tour Operations/Lead Guide. Favorite gelato: gianduia. Favorite travel destinations: France and Italy.

Isaac Kaplan-Woolner: Radio Producer. Favorite gelato: nocciola or pistachio. Favorite travel destinations: Costa Rica, Greece, India, San Juan Islands, and Western Massachusetts.

Janine Fouts Goodrich: Tour Staff Accountant/Tour Assistant and Escort. Favorite gelato: zitrone. Favorite travel destinations: Austria, Germany, and New York.

Jennifer Davis: Editorial and Production Manager. Favorite gelato: chocolate. Favorite travel destinations: Greece, Italy, and camping throughout the Northwest.

Jennifer Schutte: Travel Center Manager/Tour Assistant. Favorite gelato: schnitzel. Favorite travel destination: The Adriatic.

Jessica Shaw (not pictured):  Editorial and Production Assistant.  Favorite gelato: coconut. Favorite travel destinations: Amsterdam, Brazil, Copenhagen, and Salzburg.

Joan Robinson: Human Resources/Tour Escort. Favorite gelato: limone. Favorite travel destinations: France, Italy, and London.

Joe Carver (not pictured):  Operations Supervisor.  Favorite gelato:  coconut;  Favorite travel destinations:  Portugal and Spain.

Jon Johnson: Shipping/Travel Advisor. Favorite gelato: vanilla. Favorite travel destinations: Ireland and Paris.

Jonathan Lee: Systems Administrator. Favorite gelato: cioccolato all'arancia. Favorite travel destination: anywhere my bike will take me.

Julia Reams-Giersch: Tour Diva/Tour Assistant. Favorite gelato: nutella. Favorite travel destinations: Belize, Cambodia, Scotland, and Turkey.

Karen Baehm: Receptionist. Favorite gelato: mango. Favorite travel destinations: Croatia, Germany, Ireland, Italy, Poland, and Switzerland.

Karen Scholl: Chief Financial Officer. Favorite gelato: green tea. Favorite travel destinations: Austria and Italy.

Kate Mulhern Graham: Web Producer. Favorite gelato: cioccolato. Favorite travel destination: Blaine (WA), France, Iceland, and Italy.

Katie Stansell: Administrative Assistant. Favorite gelato: crema. Favorite travel destinations: Guatemala, Japan, and Zimbabwe.

Kayla Clark: Tour Diva/Tour Assistant. Favorite gelato: tiramisu. Favorite travel destinations: Bavaria, Ireland, Italy, and Salzburg.

Keith Stickelmaier: Tour Divo/Lead Guide. Favorite gelato: It was in ‘64’on the Isle of Man before the rains came. A woman in a blue Caflan brought it to me in a fresh waffle cone. I shall never forget that gelato. Favorite travel destination: Pangaea.

Kevin Williams: Travel Center Assistant Manager/Researcher/Tour Assistant. Favorite gelato: stracciatella. Favorite travel destinations: Austria, China, England, Germany, Greece, Ireland, and Portugal.

Laura Terrenzio: Travel Information Manager/Tour Assistant. Favorite gelato: limone. Favorite travel destinations: France and Turkey.

Lauren Mills: Map Editor/Researcher. Favorite gelato: cioccolato fondente. Favorite travel destinations: Great Britain and Greece.

Lauren Takamine (not pictured):  Tour Operations/Tour Assistant. Favorite gelato: pera.  Favorite travel destination: Alaska, the Alps, the Olympic peninsula, anywhere with good hiking and greenery.

Lisa Friend: Travel Consultant/Lead Guide/Tour Escort. Favorite gelato: cannella. Favorite travel destinations: Ireland, Italy, and the UK.

Lisa Werner: Marketing Manager. Favorite gelato: semi-freddo zabaglione. Favorite travel destination: anywhere in Italy.

Mary Ann Cameron: Marketing Coordinator/Tour Assistant and Escort. Favorite gelato: dondurma. Favorite travel destinations: France, Lopez Island, Italy, and Turkey.

Mary Carlson: Travel Consultant/Lead Guide/Tour Escort. Favorite gelato: nocciola. Favorite travel destinations: American Southwest, France, and Italy.

Mary Romano: Human Resources Manager. Favorite gelato: ciocccolato nero. Favorite travel destinations: France, Italy, and Stockholm.

Mary Rostad: Graphics Production Specialist. Favorite gelato: tiramisu. Favorite travel destinations: Costa Rica, Colorado, and Vancouver.

Matt Yglesias: Facilities Manager/Lead Guide. Favorite gelato: fragola. Favorite travel destination: Ireland.

Michaelanne Jerome: Tour Operations/Lead Guide. Favorite gelato: rose. Favorite travel destination: France.

Michelle Kono: Tour Operations Manager. Favorite gelato: Earl Grey hot. Favorite travel destinations: Paris and Whistler BC.

Mike Begley: Software Developer. Favorite gelato: salted caramel. Favorite travel destinations: Black Rock City, Maui, and Sicily.

Mike Edwards: Shipping. Favorite gelato: Crown Royal. Favorite travel destination: anywhere in Arizona.

Mike Porter: Software Developer. Favorite gelato: anything in Rome. Favorite travel destination: Southern France.

Nikky Southerland: Software Developer. Favorite gelato: dark chocolate. Favorite travel destinations: Denmark, Iceland, and Italy.

Pat Luczyk: Staff Accountant/Accounts Payable/Customer Service. Favorite gelato: apple strudel. Favorite travel destinations: Asia, Maui, Poland, Turkey, and Venice.

Pat O'Connor: Travel Consultant/Map and Image Assistant/Guidebook Co-Author/Lead Guide. Favorite gelato: poteen. Favorite travel destinations: Ireland, Salzburg, and Thailand.

Patricia Weiss: Core Operations. Favorite gelato: chocolate, pistachio. Favorite travel destinations: France, Ireland, Portugal, and Spain.

Ragen Van Sewell: Tour Operations/Lead Guide/Tour Assistant. Favorite gelato: stracciatella. Favorite travel destination: Haarlem.

Rhonda Pelikan: Art Director. Favorite gelato: IPA. Favorite travel destinations: Barbecue, Barcelona, and Paris.

Richard Earl: Travel Consultant/Researcher/Tour Assistant and Escort. Favorite gelato: café. Favorite travel destinations: Italy and Norway.

Rich Sorensen: Marketing Strategy. Favorite gelato: espresso. Favorite travel destination: Gimmelwald.

Rick Steves: President/CEO/Author/Guide/Researcher/TV & Radio host/Teacher. Favorite gelato: ganja. Favorite travel destination: anywhere in Europe.

Risa Laib: Managing Editor. Favorite gelato: melone. Favorite travel destinations: Narnia and Neverland.

Robyn Stencil: Tour Operations/Researcher/Lead Guide. Favorite gelato: seconda porzione. Favorite travel destinations: Cape Town, Scotland, and Spain.

Rosie Leutzinger: Travel Advisor/Tour Assistant. Favorite gelato: black cherry. Favorite travel destinations: Britain, Croatia, Greece, Turkey, and Vietnam.

Russ Whealy: Operations Manager. Favorite gelato: amaretto. Favorite travel destinations: France, Key West, Norway, and Shanghai.

Ruth Ann Rouse: Tour Diva/Tour Assistant and Escort. Favorite gelato: limone & frutti di bosco. Favorite travel destinations: Germany, Slovenia, and Turkey.

Sandra Hundacker: Graphics Production Specialist. Favorite gelato: lemon. Favorite travel destinations: Eastern Europe, Germany, Greece, Japan, Morocco, New England, and New York.

Sara Ford (not pictured):  Travel Advisor.  Favorite gelato:  mint and chocolate.  Favorite destinations:  Amsterdam, Copenhagen, Paris, Prague, Rome, Turkey, Venice, and Vienna.

Sarah McCormic: Radio Producer. Favorite gelato: nocciola. Favorite travel destinations: France, Ireland, and India.

Savannah Parker: Tour Operations/Tour Assistant. Favorite gelato: lavender. Favorite travel destinations: Bosnia Herzegovina, the Great Northwest, and Scotland.

Sheryl Harris: Core Operations Lead. Favorite gelato: pistachio/chocolate. Favorite travel destinations: Eastern Europe, France, Germany, and Switzerland.

Simon Griffith: Television Producer. Favorite gelato: smoked hapuka roe. Favorite travel destinations: Kirabati, Ruatoki, and Whakatane.

Stefanie Bielekova: Travel Advisor. Favorite gelato: sesame. Favorite travel destinations: Cape Town, Paris, Rome, and Sydney (Australia, not Nova Scotia).

Steve Cammarano: Television Series Editor. Favorite gelato: tiramisu. Favorite travel destinations: Belize, Eastern Europe, France, Italy, New Zealand, and someday favorites Croatia, Guatemala, and Peru.

Steve Smith: Manager of Tour Planning and Guide Services/Guidebook Co-Author. Favorite gelato: cabernet franc. Favorite travel destinations: France, France, France, and southern Utah.

Suzanne Kotz: Editor/Researcher. Favorite gelato: fragola. Favorite travel destinations: France and Oxley (Ontario).

Tara Swenson: Tour Department Assistant Manager/Lead Guide. Favorite gelato: Hacker-Pschorr. Favorite travel destination: Bavaria.

Tim Tattan: "Travel with Rick Steves" Radio Producer. Favorite gelato: Mado Turkish apricot goat's milk. Favorite travel destinations: Caledonia, California, Canada, Cappadocia, Carolina, and Cork.

Tom Griffin: Editor/Researcher. Favorite gelato: caffe. Favorite travel destinations: Brittany, Pacific Crest Trail, and Paris.

Tom Platt: Shipping Manager. Favorite gelato: nutella. Favorite travel destinations: Ireland, Italy, and Las Vegas.