Travel Questions

For travel questions and feedback:

We will make every effort to respond to your request as soon as possible. Feedback will be forwarded to the appropriate person for consideration. 

Guided Tours

If you have questions about the tours we offer, please email our Tour Department, or call 425-608-4217.

For a free Rick Steves' Tours Catalog and Tour Experience DVD, please fill out an order form.

Merchandise

Check our Frequently Asked Questions.

For questions regarding merchandise orders you've already placed, send an email to Customer Service, or call 425-771-8303 ext. 220.

If you are having trouble shopping or browsing our travel store, please email our Webmaster.

Guidebooks

To share your feedback on our guidebooks and request new additions, visit Guidebook Feedback.

Rail Passes

All rail pass orders are handled by Rail Europe. For questions please contact Rail Europe: US travelers call 1-800-622-8600, Canadian travelers call 1-800-361-7245, or you can send a message from Rail Europe's Contact Us page.

Subscribe

To subscribe to our Travel News, Tour News, Deal Alerts and Radio Waves email lists, please visit our Subscription Center.

If you are already on our email list, you can unsubscribe or make changes in our Subscription Center

Web/Technical

 For questions or comments about our website, please send email to our Webmaster

Employment Opportunities

If you are interested in employment opportunities at Rick Steves' Europe, please see our job openings. No phone calls or email please! 

Press

If you are a member of the media and would like to interview Rick Steves, please contact Ashley Sytsma. For more information, please visit our Press Room

Still can't find the answer to your questions? Send us an email.