The Rick Steves’ Europe Team

How do we help people have better trips? By practicing what we preach! Rick will be in Europe for 145 days this year, and the rest of our staff is crazy about travel as well. No matter where we go, we're always trying to get current, hands-on travel experience.

Here's what we do at Rick Steves' Europe, our favorite gelato flavors (of course!), and where we like to travel.

Áine Richards: Tour Operations/Tour Assistant. Favorite gelato: zucca. Favorite travel destinations: Iceland, Ireland, and Italy.

Alexis Trucco: Tour Sales Specialist/Tour Assistant. Favorite gelato: joghurt. Favorite travel destinations: Bavaria, Ireland, Portugal, and Turkey.

Aly Taylor: Tour Operations Generalist. Favorite gelato: stracciatella. Favorite travel destinations: Germany, New Zealand, US National Parks, and sandy beaches.

Amara Kitnikone (not pictured): Digital Content Coordinator. Favorite gelato: vanilla bean. Favorite travel destinations: Osaka and basically anywhere with delicious food.

Amy Duncan: Executive Communications Strategist. Favorite gelato: peach. Favorite travel destinations: Iceland, Scotland, and Kispiox Valley, BC.

Amy Robertson: Guide Logistics Coordinator. Favorite gelato: rose. Favorite travel destinations: France, Portugal, and Vietnam.

Andrew Wakeling (not pictured): Webmaster/SEO Specialist. Favorite gelato: canella. Favorite travel destinations: Amsterdam, France, and Petra, Jordan.

Angie Cino: Special Account Coordinator for PBS/Inventory/Tour Assistant. Favorite gelato: jasmine (Sicily). Favorite travel destinations: Canada, Italy, London, and Prague.

Barb Coates: Staff Accountant/Accounts Receivable. Favorite gelato: chocolate hazelnut. Favorite travel destinations: Austria and Switzerland.

Barb Geisler: Digital Asset Manager. Favorite gelato: pistachio. Favorite travel destinations: Croatia and Slovenia.

Ben Cameron: Guide Training and Support Coordinator/Lead Guide. Favorite gelato: pistacchio. Favorite travel destinations: The World.

Ben Green: Travel Advisor/ Speakers’ Bureau Coordinator/Tour Assistant. Favorite gelato: hazelnut. Favorite travel destinations: Greece, Poland, Ukraine, and Port Townsend, WA.

Beth Sneeringer: Controller. Favorite gelato: limon. Favorite travel destinations: Wherever I have a ticket for.

Bill Grow: Software Developer. Favorite gelato: mint chocolate chip. Favorite travel destination: Spain.

Brooke Nolan: Guide Services Generalist/Tour Assistant. Favorite gelato: nocciola. Favorite travel destinations: France, Italy, Prague, and Thailand.

Cameron Hewitt: Content Manager/Guidebook Co-Author. Favorite gelato: liquirizia. Favorite travel destinations: Budapest, Great Britain, and Slovenia.

Camille Mullikin (not pictured): Tour Sales Specialist. Favorite gelato: dark chocolate. Favorite travel destinations: Cape Town, France, Ho Chi Minh City, Ireland, Italy, Prague, Puerto Vallarta, and Lake Chelan.

Carrie Shepherd: Editor/Researcher. Favorite gelato: fig. Favorite travel destination: Anywhere new.

Casey Gould: Tour Operations/Tour Assistant. Favorite gelato: Nutella and chocolate. Favorite travel destinations: Ireland, Italy, Scotland, and Turkey.

Cathy Lu: Assistant Managing Editor/Researcher. Favorite gelato: pistachio. Favorite travel destinations: Greece, Istanbul, and New Zealand.

Chaney Kourouniotis: Director of Marketing and Customer Experience. Favorite gelato: chocolate orange. Favorite travel destinations: Greece, Hawaii, London, and Seoul.

Cheryl Antieau: Core Operations. Favorite gelato: pistachio/nocciola. Favorite travel destinations: France, Italy, and Port Townsend, WA.

Chris Luczyk: Systems Administrator. Favorite gelato: maple. Favorite travel destinations: Himalayas and UK.

Christina Daniels (not pictured): Payroll Specialist. Favorite gelato: limone. Favorite travel destinations: England, Italy, and Spain.

Colleen Schaffer: Tour Operations/Lead Guide. Favorite gelato: bacio. Favorite travel destinations: France, Hawaii, Indonesia, Italy, Mexico, and South Africa.

Cory Mead: IT Manager. Favorite gelato: lemon. Favorite travel destinations: Cancun and Maui.

Craig Davidson: Chief Operating Officer. Favorite gelato: stracciatella. Favorite travel destinations: Bruges, Forchheim, Mosel Valley, Prague, and Venice.

Dave Hoerlein: Map Designer. Favorite gelato: baci. Favorite travel destinations: Denmark, Italy, Portugal, and Pullman.

Deanna Hudson: Senior Accountant/Payroll. Favorite gelato: mint. Favorite travel destinations: Austria, Chelan, England, Hungary, Montana, New Orleans, New York City, and Prague.

Debi Jo Bateman: Tour Operations Assistant Manager and Product Manager/Tour Assistant. Favorite gelato: melone. Favorite travel destinations: England, Greek Islands, and Hawaii.

Doug Johnston: Software Developer. Favorite gelato: stracciatella. Favorite travel destinations: Australia, Cape Town, and the Oregon Coast.

Erin Hanson: Tour Accounting Associate. Favorite gelato: pistachio. Favorite travel destinations: Austria, Mexico, Switzerland, and the Pacific Crest Trail.

Gabe Gunnink: Travel Advisor. Favorite gelato: lavender. Favorite travel destinations: Granada, London, Stockholm, and York.

Gene Openshaw (not pictured): Guidebook Co-Author. Favorite gelato: vanilla. Favorite travel destinations: Istanbul and Naples.

Glenn Eriksen: Editor/Researcher. Favorite gelato: pistachio. Favorite travel destinations: The Alps, Italy, Mount Rainier, and Norway.

Gretchen Strauch: Online Content Editor/Researcher/My Way Tour Manager/Provocateur. Favorite gelato: walnuss. Favorite travel destinations: Berlin, Paris, Scotland, and Swiss Alps.

Hailee Reinholt: Public Relations Associate/Tour Assistant. Favorite gelato: dark chocolate. Favorite travel destinations: Italy, Switzerland, and Turkey.

Heather Lawless: Tour Operations Product Manager/Tour Assistant. Favorite gelato: pistachio. Favorite travel destinations: Italy, Sicily, and Sweden.

Heather Locke: Graphic Designer/Tour Assistant. Favorite gelato: bacio. Favorite travel destinations: England, Indianapolis, and Italy.

Heidi Van Sewell: Tour Sales Manager/Lead Guide. Favorite gelato: gianduia. Favorite travel destinations: France and Italy.

Isaac Kaplan-Woolner: Radio Producer. Favorite gelato: nocciola or pistachio. Favorite travel destinations: Costa Rica, Hungary, Italy, Mexico, and Western Massachusetts.

Janine Fouts Goodrich: Senior Tour Accountant/Tour Assistant. Favorite gelato: zitrone. Favorite travel destinations: New York, Tokyo, and Vienna.

Jennifer Davis: Managing Editor, Books. Favorite gelato: caffé. Favorite travel destinations: Italy, Swiss Alps, and camping throughout the Northwest.

Jennifer Schutte: Travel Center Manager/Tour Assistant. Favorite gelato: schnitzel. Favorite travel destinations: Basque countries, Honduras, and Ireland.

Jessica Shaw: Associate Editor & Research Coordinator. Favorite gelato: pistachio-ricotta. Favorite travel destinations: Amsterdam, Brazil, Copenhagen, and Salzburg.

Joan Robinson: Human Resources. Favorite gelato: limone. Favorite travel destinations: France, Italy, London and Morocco.

Jonathan Lee: Systems Administrator. Favorite gelato: cioccolato all'arancia. Favorite travel destination: Paris is always a good idea.

Julia Reams-Giersch: Tour Sales Specialist/Lead Guide/Tour Assistant. Favorite gelato: Nutella. Favorite travel destinations: Belize, Cambodia, Ireland, Norway, Scotland, and Turkey.

Julianne Wurden (not pictured): Travel Advisor/Tour Assistant. Favorite gelato: cocco. Favorite travel destinations: France and the UK.

Kaitlin Guild (not pictured): Travel Advisor/Tour Assistant. Favorite gelato: stracciatella. Favorite travel destinations: Budapest, Croatia, Edinburgh, and London.

Karen Baehm: Receptionist. Favorite gelato: mango. Favorite travel destinations: Croatia, Germany, Ireland, Italy, Poland, and Switzerland.

Karen Scholl: Chief Financial Officer. Favorite gelato: green tea. Favorite travel destinations: France, Hawaii, and Italy.

Kasmira Hall (not pictured): Radio Producer. Favorite gelato: cheese. Favorite travel destinations: Colombia, Mexico City, and Switzerland.

Kate Mulhern Graham: Business Analyst. Favorite gelato: cioccolato. Favorite travel destinations: France, Iceland, Italy, and the Swiss Alps.

Katie Stansell: Administrative Assistant/Tour Assistant. Favorite gelato: honey sesame. Favorite travel destinations: Albania, Columbia, Cuba, the country of Georgia, South Korea, and Zimbabwe.

Keith Stickelmaier: Tour Sales Specialist/Lead Guide. Favorite gelato: etirovaf otaleg. Favorite travel destination: One step in front of me.

Kevin Cornelius: Tour Operations/Tour Assistant. Favorite gelato: limone. Favorite travel destinations: Austria, Germany, Istanbul, and Krakow.

Kevin Williams: Program Manager/Researcher. Favorite gelato: stracciatella. Favorite travel destinations: Cascadia, China, England, Germany, Iceland, Ireland, and Portugal.

Kiersten Bacon: Tour Sales Specialist/Tour Assistant. Favorite gelato: cioccolato all’arancia. Favorite travel destinations: Bangkok, Cape Town, Fjord Norway, Provence, and Sydney.

Krista Beck: Tour Sales Specialist/Tour Assistant. Favorite gelato: stracciatella. Favorite travel destinations: The Cotswolds, Ireland, and Haarlem in the Netherlands.

Laura Terrenzio: Travel Information Manager/My Way Tour Manager. Favorite gelato: limone. Favorite travel destinations: France and Turkey.

Lauren Mills: Map Editor/Researcher. Favorite gelato: cioccolato fondente. Favorite travel destinations: Great Britain and New Zealand.

Lauren Takamine: Tour Operations/Tour Assistant. Favorite gelato: pera. Favorite travel destinations: Alaska, the Alps, the Olympic peninsula, anywhere with good hiking and greenery.

Laurie Cikatz (not pictured): Tour Sales Specialist. Favorite gelato: limone. Favorite travel destinations: France, Hong Kong, Italy, and Thailand.

Lily Doleatti: Accounts Payable. Favorite gelato: lemon. Favorite travel destinations: Germany, Italy, Scotland, and Montana.

Lisa Batts: Operations Assistant. Favorite gelato: salted caramel. Favorite travel destinations: Bruges, Ghent, and London.

Lisa Friend: Travel Consultant/Lead Guide. Favorite gelato: cannella. Favorite travel destinations: France, Ireland, Italy, the Netherlands, and the UK.

Lisa Werner: Marketing Manager. Favorite gelato: semi-freddo zabaglione. Favorite travel destination: anywhere in Italy.

Mary Ann Cameron: Marketing Coordinator. Favorite gelato: dondurma. Favorite travel destinations: France, Italy, Turkey, and Lopez Island.

Mary Carlson: Travel Consultant/Travel Advisor/My Way Tour Manager. Favorite gelato: nocciola. Favorite travel destinations: France, Italy, and American Southwest.

Mary Collins: Tour Sales Specialist/Tour Assistant. Favorite gelato: lemon and coconut. Favorite travel destinations: France, Greece, Mexico, New Orleans, and US National Parks.

Mary Romano: Human Resources Manager. Favorite gelato: ciocccolato nero. Favorite travel destinations: France, Italy, Scotland, and Switzerland.

Mary Rostad: Graphics Production Specialist. Favorite gelato: tiramisu. Favorite travel destinations: Colorado, Costa Rica, New Zealand, and Vancouver.

Matt Yglesias: Facilities Manager/Lead Guide. Favorite gelato: coco. Favorite travel destination: Italy.

Meg Cressey (not pictured): Marketing Copywriter. Favorite gelato: stracciatella. Favorite travel destinations: Italy, Japan, and Puerto Rico.

Megan Simms: Editorial and Production Assistant. Favorite gelato: limone. Favorite travel destinations: Cornwall, France, Scotland, Slovenia, and Vienna.

Michelle Kono: Tour Operations and Guide Services Manager. Favorite gelato: Earl Grey hot. Favorite travel destinations: London, Paris, and Lake Entiat, WA.

Mike Begley: Software Developer. Favorite gelato: salted caramel. Favorite travel destinations: Black Rock City, Sicily, and Turkey.

Mitch Shelley: Tour Operations/Tour Assistant. Favorite gelato: dulce de leche. Favorite travel destination: Spain and Tacoma.

Nikky Southerland: Software Developer/Tour Assistant. Favorite gelato: chocolate chip mint. Favorite travel destinations: Anywhere with public transit.

Orin Dubrow: Digital Asset Coordinator. Favorite gelato: lemon. Favorite travel destinations: Greece, Japan, and Portugal.

Pat Luczyk: Customer Service. Favorite gelato: apple strudel. Favorite travel destinations: Asia, Cuba, Dalmatian Coast, Maui, Poland, Turkey, Venice, and Leavenworth.

Pat O'Connor: Travel Consultant/Photo Database Specialist/Guidebook Co-Author. Favorite gelato: poteen. Favorite travel destinations: Ireland, Salzburg, and Thailand.

Patricia Weiss: Core Operations. Favorite gelato: chocolate, pistachio. Favorite travel destinations: France, Ireland, Portugal, and Spain.

Rachel Bergman: Human Resources/Tour Assistant. Favorite gelato: zabaglione and salted caramel. Favorite travel destinations: France, Hungary, Italy, and UK.

Ragen Van Sewell: Tour Operations/Lead Guide. Favorite gelato: stracciatella. Favorite travel destination: Haarlem.

Rhonda Pelikan: Art Director. Favorite gelato: simcoe. Favorite travel destinations: Barcelona, Paris, Volterra, Nashville, and the Olympic Peninsula.

Rich Earl: Travel Consultant/My Way Tour Manager/Tour Assistant. Favorite gelato: café. Favorite travel destinations: Iberia, Mexico, and Scandinavia.

Rick Steves: President/CEO/Author/Guide/Researcher/TV & Radio host/Teacher. Favorite gelato: ganja. Favorite travel destination: anywhere in Europe.

Risa Laib: Special Publications Manager. Favorite gelato: melone. Favorite travel destinations: Narnia and Neverland.

Robyn Stencil: Tour Operations Product Manager/Researcher. Favorite gelato: seconda porzione. Favorite travel destinations: Greece, Kilimanjaro, and Spain.

Rosie Leutzinger: Editor/Researcher. Favorite gelato: black cherry. Favorite travel destinations: Greece, New Zealand, Turkey, and US National Parks.

Russ Whealy: Operations Manager. Favorite gelato: amaretto. Favorite travel destinations: France, Norway, Shanghai, and Key West.

Ruth Ann Rouse: Tour Sales Assistant Manager/My Way Tour Manager. Favorite gelato: limone & frutti di bosco. Favorite travel destinations: Germany, Slovenia, and Turkey.

Sandra Hundacker: Graphics Content Director. Favorite gelato: lemon. Favorite travel destinations: Eastern Europe, Germany, Greece, Japan, Morocco, New England, and New York.

Savannah Parker: Tour Operations/Tour Assistant. Favorite gelato: pistachio. Favorite travel destinations: Bosnia Herzegovina, Sicily, and the Great Northwest.

Sheryl Harris: Core Operations Lead. Favorite gelato: pistachio/chocolate. Favorite travel destinations: Eastern Europe, France, Germany, Iceland, and Switzerland.

Simon Griffith: Television Producer. Favorite gelato: kina. Favorite travel destinations: Urupukapuka Island, Whale Bay, and Taumatawhakatangihangakoauauotamateaturipukakapikimaungahoronukupokaiwhenuakitanatahu

Stefanie Bielekova: Travel Center Assistant Manager/Tour Assistant. Favorite gelato: basil. Favorite travel destinations: Cape Town, Istanbul, Morocco, Paris, Rome, and Sydney.

Stephen Alvarado (not pictured): Tour Sales Specialist/Tour Assistant. Favorite gelato: almond. Favorite travel destinations: Australia, France, Nepal, New Zealand, Portugal, and South Africa.

Steve Cammarano: Television Series Editor. Favorite gelato: tiramisu. Favorite travel destinations: Eastern Europe, France, Italy, and just about anywhere that has a beach or requires a boat to get to.

Suzanne Kotz: Editor/Researcher. Favorite gelato: fragola. Favorite travel destinations: France and Oxley (Ontario).

Tara Swenson: Guide Emergency & Incident Coordinator/Lead Guide. Favorite gelato: Augustiner. Favorite travel destination: Bavaria, Minnesota, and my family.

Teresa Miller: General Counsel. Favorite gelato: pistachio. Favorite travel destinations: France and Italy.

Tim Tattan: "Travel with Rick Steves" Radio Producer. Favorite gelato: Mado Turkish apricot goat's milk. Favorite travel destinations: Caledonia, California, Canada, Cappadocia, Carolina, and Cork.

Tom Griffin: Senior Editor and Research Lead. Favorite gelato: caffe. Favorite travel destinations: Brittany, Paris, and Pacific Crest Trail.

Zen Wolfang (not pictured): Assistant Video Editor. Favorite gelato: vanilla bean. Favorite travel destinations: Hawaii and the Olympic Peninsula trails.

Zoe Zarkades (not pictured): Tour Sales Specialist. Favorite gelato: limone and pistachio. Favorite travel destinations: France, Greece, Iceland, Italy, Spain, and the UK.