The Rick Steves’ Europe Team

How do we help people have better trips? By practicing what we preach! Rick will be in Europe for 145 days this year, and the rest of our staff is crazy about travel as well. No matter where we go, we're always trying to get current, hands-on travel experience.

Here's what we do at Rick Steves' Europe, our favorite gelato flavors (of course!), and where we like to travel.

Áine Richards: Tour Operations/Tour Assistant. Favorite gelato: zucca. Favorite travel destinations: Iceland, Ireland, and Italy.

Alexis Trucco: Tour Sales Specialist/Tour Assistant. Favorite gelato: joghurt. Favorite travel destinations: Bavaria, Ireland, Portugal, and Turkey.

Aly Taylor (not pictured): Tour Operations Generalist. Favorite gelato: stracciatella. Favorite travel destinations: Germany and New Zealand.

Amy Robertson: Guide Logistics Coordinator. Favorite gelato: rose. Favorite travel destinations: France, Portugal, and Vietnam.

Andrew Wakeling: Webmaster/SEO Specialist/Tour Assistant. Favorite gelato: canella. Favorite travel destinations: Amsterdam, France, and Petra, Jordan.

Angie Cino: Special Account Coordinator for PBS/Inventory/Tour Assistant. Favorite gelato: jasmine (Sicily). Favorite travel destinations: Canada, Italy, London, and Prague.

Barb Coates: Staff Accountant/Accounts Receivable. Favorite gelato: chocolate hazelnut. Favorite travel destinations: Austria and Switzerland.

Barb Geisler: Digital Asset Manager. Favorite gelato: pistachio. Favorite travel destination: Prague.

Ben Cameron: Guide Training and Support Coordinator/Lead Guide/Researcher. Favorite gelato: pistacchio. Favorite travel destinations: The Great Pacific Northwest, Italy, and anywhere I am.

Ben Green (not pictured): Travel Advisor. Favorite gelato: hazelnut. Favorite travel destinations: Hungary, Poland, Ukraine, and Port Townsend, WA.

Beth Sneeringer: Controller. Favorite gelato: bacio. Favorite travel destinations: Ireland, Portugal, and the Islands (Hawaiian, Lopez and Whidbey).

Bill Grow: Software Developer. Favorite gelato: mint chocolate chip. Favorite travel destination: Spain.

Brooke Nolan: Tour Sales Specialist/Tour Assistant. Favorite gelato: nocciola. Favorite travel destinations: France, Italy, Prague, and Thailand.

Cameron Hewitt: Content Manager/Guidebook Co-Author. Favorite gelato: liquirizia. Favorite travel destinations: Budapest, Great Britain, and Slovenia.

Carrie Shepherd: Editor. Favorite gelato: fig. Favorite travel destination: Anywhere new.

Casey Gould: Tour Operations/Tour Assistant. Favorite gelato: Nutella and chocolate. Favorite travel destinations: Ireland, Italy, Scotland, and Turkey.

Cathy Lu: Assistant Managing Editor/Researcher. Favorite gelato: pistachio. Favorite travel destinations: Greece, Istanbul, and New Zealand.

Cheryl Antieau: Core Operations. Favorite gelato: pistachio/nocciola. Favorite travel destinations: France, Italy, and Port Townsend, WA.

Chris Luczyk: Systems Administrator. Favorite gelato: maple. Favorite travel destinations: Himalayas and UK.

Colleen Schaffer (not pictured): Tour Operations/ Lead Guide. Favorite gelato: bacio. Favorite travel destinations: France, Greece, Indonesia, Italy, Hawaii, and South Africa.

Cory Mead: IT Manager. Favorite gelato: lemon. Favorite travel destinations: Cancun and Maui.

Craig Davidson: Chief Operating Officer. Favorite gelato: stracciatella. Favorite travel destinations: Bruges, Forchheim, Mosel Valley, Prague, and Venice.

Dave Hoerlein: Map Designer. Favorite gelato: baci. Favorite travel destinations: Denmark, Italy, Portugal, and Pullman.

Deanna Hudson: Senior Accountant/Payroll. Favorite gelato: mint. Favorite travel destinations: Austria, Chelan, England, Hungary, Montana, New Orleans, New York City, and Prague.

Debi Jo Bateman: Tour Operations Assistant Manager and Product Manager/Tour Assistant. Favorite gelato: melone. Favorite travel destinations: England, Greek Islands, and Hawaii.

Doug Johnston (not pictured): Software Developer. Favorite gelato: stracciatella. Favorite travel destinations: Australia, Cape Town, and the Oregon Coast.

Emily Eastman: Tour Sales Specialist/Tour Assistant. Favorite gelato: coconut and Nutella. Favorite travel destinations: Chicago, La Belle France, Kraków, and San Sebastián.

Erin Hanson: Tour Accounting Associate. Favorite gelato: pistachio. Favorite travel destinations: Austria, Mexico, New Zealand, Switzerland, and the Pacific Coast Trail.

Evelynn Kaplan: Digital Content Coordinator. Favorite gelato: fragola and limone. Favorite travel destinations: Copenhagen, Croatia, London, Slovenia, and Vietnam.

Gabe Gunnink (not pictured): Travel Advisor. Favorite gelato: lavender. Favorite travel destinations: Spain and the UK.

Gene Openshaw: Guidebook Co-Author. Favorite gelato: vanilla. Favorite travel destinations: Istanbul and Naples.

Glenn Eriksen: Editor/Researcher. Favorite gelato: pistachio. Favorite travel destinations: The Alps, Italy, Mount Rainier, and Norway.

Gretchen Strauch: Online Content Editor/Researcher/My Way Tour Manager/Provocateur. Favorite gelato: walnuss. Favorite travel destinations: Berlin, Paris, Scotland, and Swiss Alps.

Hailee Reinholt: Tour Sales Specialist/Tour Assistant. Favorite gelato: dark chocolate. Favorite travel destinations: Italy, Switzerland, and Turkey.

Heather Lawless: Tour Operations Product Manager/Tour Assistant. Favorite gelato: nocciola. Favorite travel destinations: France, Italy, and Switzerland.

Heather Locke: Graphic Design Production Assistant. Favorite gelato: bacio. Favorite travel destinations: England, Indianapolis, and Italy.

Heidi Van Sewell: Tour Sales Manager/Lead Guide. Favorite gelato: gianduia. Favorite travel destinations: France and Italy.

Isaac Kaplan-Woolner: Radio Producer. Favorite gelato: nocciola or pistachio. Favorite travel destinations: Costa Rica, Hungary, Italy, Mexico, and Western Massachusetts.

Janine Fouts Goodrich: Tour Staff Accountant/Tour Assistant. Favorite gelato: zitrone. Favorite travel destinations: Austria, Germany, and New York.

Jennifer Davis: Managing Editor, Books. Favorite gelato: chocolate. Favorite travel destinations: Greece, Italy, and camping throughout the Northwest.

Jennifer Schutte: Travel Center Manager/Tour Assistant. Favorite gelato: schnitzel. Favorite travel destinations: Basque countries, Honduras, and Ireland.

Jessica Shaw: Associate Editor & Research Coordinator/Tour Assistant. Favorite gelato: coconut. Favorite travel destinations: Amsterdam, Brazil, Copenhagen, and Salzburg.

Joan Robinson: Human Resources. Favorite gelato: limone. Favorite travel destinations: France, Italy, London and Morocco.

Jon Johnson: Operations Assistant. Favorite gelato: vanilla. Favorite travel destinations: Ireland and Paris.

Jonathan Lee: Systems Administrator. Favorite gelato: cioccolato all'arancia. Favorite travel destination: anywhere my bike will take me.

Julia Reams-Giersch: Tour Sales Specialist/Lead Guide/Tour Assistant. Favorite gelato: Nutella. Favorite travel destinations: Belize, Cambodia, Ireland, Norway, Scotland, and Turkey.

Julianne Wurden (not pictured): Travel Advisor. Favorite gelato: cocco. Favorite travel destinations: France and the UK.

Kaitlin Guild (not pictured): Travel Advisor. Favorite gelato: stracciatella. Favorite travel destinations: Budapest, Croatia, Edinburgh, and London.

Karen Baehm: Receptionist. Favorite gelato: mango. Favorite travel destinations: Croatia, Germany, Ireland, Italy, Poland, and Switzerland.

Karen Scholl: Chief Financial Officer. Favorite gelato: green tea. Favorite travel destinations: Austria, France, and Italy.

Kate Mulhern Graham: Business Analyst. Favorite gelato: cioccolato. Favorite travel destinations: France, Iceland, Italy, and the Swiss Alps.

Katie Stansell (not pictured): Administrative Assistant. Favorite gelato: crema. Favorite travel destinations: Albania, Columbia, Cuba, the country of Georgia, Japan, and Zimbabwe.

Keith Stickelmaier: Tour Sales Specialist/Lead Guide. Favorite gelato: Donato’s Grotto in Prato I get the Cioccolato.  Favorite travel destination: Space, the final frontier.

Kevin Cornelius: Tour Sales Specialist/Tour Assistant. Favorite gelato: limone. Favorite travel destinations: Austria, Germany, Istanbul, and Krakow.

Kevin Williams: Program Manager/Tour Assistant. Favorite gelato: stracciatella. Favorite travel destinations: Austria, China, England, Germany, Iceland, Ireland, and Portugal.

Laura Terrenzio: Travel Information Manager/My Way Tour Manager. Favorite gelato: limone. Favorite travel destinations: France and Turkey.

Lauren Mills: Map Editor/Researcher. Favorite gelato: cioccolato fondente. Favorite travel destinations: Great Britain and New Zealand.

Lauren Takamine: Tour Operations/Tour Assistant. Favorite gelato: pera. Favorite travel destinations: Alaska, the Alps, the Olympic peninsula, anywhere with good hiking and greenery.

Lily Doleatti: Accounts Payable. Favorite gelato: raspberry. Favorite travel destinations: Germany, Italy, Scotland, and Montana.

Lisa Batts: Operations Assistant. Favorite gelato: salted caramel. Favorite travel destinations: Bruges, Ghent, and London.

Lisa Friend: Travel Consultant/Lead Guide. Favorite gelato: cannella. Favorite travel destinations: France, Ireland, Italy, the Netherlands, and the UK.

Lisa Werner: Marketing Manager. Favorite gelato: semi-freddo zabaglione. Favorite travel destination: anywhere in Italy.

Mary Ann Cameron: Marketing Coordinator/Tour Assistant. Favorite gelato: dondurma. Favorite travel destinations: France, Italy, Turkey, and Lopez Island.

Mary Carlson: Travel Consultant/Travel Advisor/My Way Tour Manager. Favorite gelato: nocciola. Favorite travel destinations: American Southwest, France, and Italy.

Mary Romano: Human Resources Manager. Favorite gelato: menta ciocccolato nero. Favorite travel destinations: France, Italy, Scotland, and Stockholm.

Mary Rostad: Graphics Production Specialist. Favorite gelato: tiramisu. Favorite travel destinations: Costa Rica, Colorado, and Vancouver.

Matt Yglesias (not pictured): Facilities Manager/Lead Guide. Favorite gelato: coco. Favorite travel destination: Italy.

Michelle Kono: Tour Operations Manager. Favorite gelato: Earl Grey hot. Favorite travel destinations: England, Paris, and Whistler BC.

Mike Begley: Software Developer. Favorite gelato: salted caramel. Favorite travel destinations: Black Rock City, Sicily, and Turkey.

Mitch Shelley: Tour Operations/Tour Assistant. Favorite gelato: dulce de leche. Favorite travel destination: Tacoma.

Nikky Southerland: Software Developer. Favorite gelato: dark chocolate. Favorite travel destinations: Denmark, Iceland, and Italy.

Orin Dubrow: Digital Asset Coordinator/Tour Sales Specialist/Tour Assistant. Favorite gelato: lemon. Favorite travel destinations: Czech Republic, Japan, Patagonia, and Scotland.

Pat Luczyk: Customer Service. Favorite gelato: apple strudel. Favorite travel destinations: Asia, Cuba, Dalmatian Coast, Maui, Poland, Turkey, and Venice.

Pat O'Connor: Travel Consultant/Photo Database Specialist/Guidebook Co-Author/Lead Guide. Favorite gelato: poteen. Favorite travel destinations: Ireland, Salzburg, and Thailand.

Patricia Weiss: Core Operations. Favorite gelato: chocolate, pistachio. Favorite travel destinations: France, Ireland, Portugal, and Spain.

Rachel Bergman (not pictured): Human Resources. Favorite gelato: zabaglione and salted caramel. Favorite travel destinations: Austria, Barcelona, France, Italy, and UK.

Ragen Van Sewell: Tour Operations/Lead Guide. Favorite gelato: stracciatella. Favorite travel destination: Haarlem.

Rhonda Pelikan (not pictured): Art Director. Favorite gelato: citra. Favorite travel destinations: Barcelona, Paris, and the Olympic Peninsula.

Richard Earl: Travel Consultant/Researcher/ My Way Tour Manager/Tour Assistant. Favorite gelato: café. Favorite travel destinations: Italy and Norway.

Rich Sorensen (not pictured): Marketing Strategy. Favorite gelato: espresso. Favorite travel destination: Gimmelwald.

Rick Steves: President/CEO/Author/Guide/Researcher/TV & Radio host/Teacher. Favorite gelato: ganja. Favorite travel destination: anywhere in Europe.

Risa Laib: Special Publications Manager. Favorite gelato: melone. Favorite travel destinations: Narnia and Neverland.

Robyn Stencil: Tour Operations Product Manager/Researcher. Favorite gelato: seconda porzione. Favorite travel destinations: Scotland, Spain, and Switzerland.

Rosie Leutzinger: Editor/Tour Assistant. Favorite gelato: black cherry. Favorite travel destinations: Greece, Turkey, and US National Parks.

Russ Whealy: Operations Manager. Favorite gelato: amaretto. Favorite travel destinations: France, Key West, Norway, and Shanghai.

Ruth Ann Rouse: Tour Sales Assistant Manager/My Way Tour Manager. Favorite gelato: limone & frutti di bosco. Favorite travel destinations: Germany, Slovenia, and Turkey.

Sandra Hundacker: Graphics Content Director. Favorite gelato: lemon. Favorite travel destinations: Eastern Europe, Germany, Greece, Japan, Morocco, New England, and New York.

Savannah Parker: Tour Operations/Tour Assistant. Favorite gelato: pistachio. Favorite travel destinations: Bavaria, Bosnia Herzegovina, and the Great Northwest.

Sheryl Harris: Core Operations Lead. Favorite gelato: pistachio/chocolate. Favorite travel destinations: Eastern Europe, France, Germany, and Switzerland.

Simon Griffith: Television Producer. Favorite gelato: smoked hapuka roe. Favorite travel destinations: Ngaruawahia, Taumatawhakatangihangakoauauotamateaturipukakapikimaungahoronukupokaiwhenuakitanatahu, and Whakatane.

Stefanie Bielekova: Travel Center Assistant Manager/Tour Assistant. Favorite gelato: basil. Favorite travel destinations: Cape Town, Istanbul, Paris, Rome, and Sydney.

Stephen Alvarado: Tour Sales Specialist/Tour Assistant. Favorite gelato: limone. Favorite travel destinations: Australia, France, Nepal, New Zealand, Portugal, and Vietnam.

Steve Cammarano: Television Series Editor. Favorite gelato: tiramisu. Favorite travel destinations: Eastern Europe, France, Italy, and just about anywhere that has a beach or requires a boat to get to.

Suzanne Kotz: Editor/Researcher. Favorite gelato: fragola. Favorite travel destinations: France and Oxley (Ontario).

Tara Swenson: Guide Emergency & Incident Coordinator/Lead Guide. Favorite gelato: Augustiner. Favorite travel destination: Bavaria.

Tim Tattan: "Travel with Rick Steves" Radio Producer. Favorite gelato: Mado Turkish apricot goat's milk. Favorite travel destinations: Caledonia, California, Canada, Cappadocia, Carolina, and Cork.

Tom Griffin: Senior Editor and Research Lead. Favorite gelato: caffe. Favorite travel destinations: Brittany, Pacific Crest Trail, and Paris.

Zen Wolfang: Assistant Video Editor. Favorite gelato: vanilla bean. Favorite travel destinations: Hawaii and the Olympic Peninsula trails.