Heart of Italy in 9 Days Tour

Overall rating: rating 5 of 5

The tour was as represented. The hotels were fabulous, the guides (Don the main guide and all the local guides) superb and the itinerary was well planned. The group size (22) made for a tight knit gang with a chance to get to know people well.

Favorite "WOW" moment

"For me it was the statue of David at the Academia Gallery in Florence."

Overall rating: rating 5 of 5

Tour experience was excellent! Very much enjoyed this tour and the cities included.

Favorite "WOW" moment

"Putting my feet into the Mediterranean at Monterosso in Cinque Terre. Seeing David in Florence."

Overall rating: rating 5 of 5

This was our first RS tour and it was absolutely outstanding! Truly EVERYTHING was first rate! I would recommend this to any and all, but especially to newer travelers. You provided enough structure for success, but coupled it with freedom to do our own thing as well. Thank you so much for making the world a smaller/more connected place.

Favorite "WOW" moment

"Each and every guide that we had at our stops/walking tours. They were local, filled with pride, and had outstanding knowledge (several were PhDs in art history, architecture and related degrees). They truly made the history come alive! "

Overall rating: rating 5 of 5

Favorite "WOW" moment

"Cinque Terre!"

Overall rating: rating 5 of 5

This tour more than met our expectations! We learned way more than we can recall, the tour guide, Lisa, was incredible, the planning was amazingly well done, the accommodations were exceptional, and I could go on and on!

Favorite "WOW" moment

"This is hard to sort out! I would say our arrival in Volterra, including the long winding drive up there and walking through the streets down to our hotel. What a shockingly old, but vibrant, very old small town! "

Overall rating: rating 5 of 5

It was exactly as I had hoped and imagined . For years we kept saying we would one day take a Rick Steves tour when the opportunity and circumstances were right. I am glad we waited because this was the perfect vacation for me and my wife. We were surrounded by like-minded people in our group who appreciated art and history and culture. And in Italy you are constantly surrounded by all three. We are now cheerleaders for Rick Steves Tours and the professional way everything was handled.

Favorite "WOW" moment

"It was actually at Tre Scalini restaurant in Rome on our very first night there with our new “family” of people we had barely met but already felt a bond with. To be in Rome sitting down to a fantastic meal at a local restaurant felt surreal after all we had read and watched. Needless to say the wine and conversations flowed and I knew we were with the right group of people and about to embark on a wonderful and adventurous journey. "

Overall rating: rating 5 of 5

From the initial information on the Rick Steves website straight through to this survey, I have been beyond impressed with the organization, information, administration, planning, leadership and clarity so well laid out on this tour. My husband and I have been huge fans since watching the show daily since Covid-and can’t praise the entire experience enough.

Favorite "WOW" moment

"The realization that we were all so lucky and blessed to have seen and learned all we had and met such a great group of people (including of course all Rick Staff) became an emotional moment at the tour’s end- when we had to say goodbye. What a cherished memory!! Favorite moment might be after the last night/ group dinner when we all walked together back to the hotel, laughing and enjoying ourselves in the most magical place with magical people- "

Overall rating: rating 5 of 5

Trip was well planned, and made great use of the time. Hotels were comfortable and located in central locations. Tour lead was very knowledgeable and attentive to group needs. Local tour guides provided great insight and history.

Overall rating: rating 5 of 5

Favorite "WOW" moment

"Hiking along the Cinque Terre was a highlight of the tour. Breathtaking scenery and smelling the sun on the trail were a delight!"

Overall rating: rating 5 of 5

This was our first trip to Italy. It was an outstanding tour. We loved our guide, Lisa. She did a great job keeping things organized and moving. We had plenty of free time to explore. Each city/town was wonderful! We ate delicious food. Our group dinners were exceptional and loads of fun! Be prepared to walk a lot and pack light! We would highly recommend this tour.

Favorite "WOW" moment

"There were many "wow" moments! We loved the Tuscany area. Volterra was a great surprise! Loads of history! Cinque Terre was beautiful! Rome was, of course, amazing! "

Overall rating: rating 5 of 5

Andrea was awesome!! Absolutely loved her!! I learned so much from all the tour guides in each city. All of them were very knowledgeable and full of enthusiasm!

Favorite "WOW" moment

"Geez. How can I pick just one😂 I can’t! Numerous WOW moments!"

Overall rating: rating 5 of 5

Fantastic. Trip was well organized and well paced. Lodging and provided meals were as advertised, guides were exceptional.

Favorite "WOW" moment

"Visiting the Pantheon. I was amazed at how well it is preserved, and what an architectural marvel it is."

Overall rating: rating 5 of 5

The balance between scheduled tours and free time was perfect. Our guide Andrea was wonderful throughout the entire trip. Each location was special.

Favorite "WOW" moment

"There were many "wow" moments. The hike between Corniglia and Vernazza was special. The olive farm and alabaster demonstration were both wonderful. The view from our hotels in Monterosso and Florance were unexpected gems. The quality of the guides in each location added to each adventure."

Overall rating: rating 5 of 5

For me, the tour was an ideal blend of structured and unstructured time. Time to explore on my own as well as tours with the fantastic guides/cultural interpreters that introduced us to The Heart of Italy. The hotels were great. The restaurants were excellent. Our tour guide/facilitator, Andrea was perfect: competent, friendly, funny, and down-to-earth.

Favorite "WOW" moment

"Walking the pre-dawn streets of Volterra. Listening to the dawn chorus of songbirds from the overview of the Teatro Romana. Watching the morning fog lift from the dells of the valley below Volterra…oh, and the Etruscans! (“Etruschi erano ganzi!” - Etruscans were cool)"

Overall rating: rating 5 of 5

It was well organized and we had a great group of "new friends" to get to know. Timing was always good and our guides were some of the best making everything fresh and interesting.

Favorite "WOW" moment

"We have been traveling in europe for over the last twenty years so WQW experiences are rare however because of such an awesome explanation of the history of and interpretation of the statue of David, which I had seen a few times before, I would say that it was my ah-ha moment."

Overall rating: rating 4 of 5

First time. Really enjoyed the structure, areas covered and variation. Slightly larger group than expected, but good people.

Favorite "WOW" moment

"Our tour guide (Paul) in Florence was a master weaver of the bigger picture. He would drop nuggets along the way that would bubble back up at the crescendo of the David statue piece that were truly transformative to my perspective on Michaelangelo, the statue and the Renaissance as a whole. EXCEPTIONAL!"

Overall rating: rating 5 of 5

Wonderful tour guide . Good mix of scheduled activities and free time. Liked the buddy system

Favorite "WOW" moment

"Finishing a hike at the Cinqua Terra with my daughter and granddaughter enjoying those views along the way."

Overall rating: rating 5 of 5

Overall rating: rating 5 of 5

It was amazing. Our first time to Italy was all we had hoped for. Full of history and art, culture and food! Our guide Lisa was so helpful and knowledgeable. We truly had a great experience and cannot wait to go back

Favorite "WOW" moment

"There were many, like seeing the statue of David or the ancient Roman architecture but the amazing food at restaurants chosen by our guide really made the trip something special."

Overall rating: rating 5 of 5

Amazing experience, awesome tour leader (Lisa), and local guides were superior. Food for group dinners was delicious.

Favorite "WOW" moment

"Too many to count, no complaints."

Overall rating: rating 5 of 5

I loved the format including the locations, family run businesses, local tour guides, educational approach, group meals. The tour exceeded all of my expectations.

Favorite "WOW" moment

"I loved Volterra, the rich history and architecture is amazing. Our hotel was lovely, the restaurant for our group dinner was lovely, the Tuscan views, the walking tour, museums, alabaster workshop. Just everything "

Overall rating: rating 5 of 5

It was so nice to have everything set up. Just needed to show up. Lisa was amazing and there were no issues!!

Favorite "WOW" moment

"Just learning about all the history and having local guides was great! "

Overall rating: rating 5 of 5

perfect: destinations visited, hotels conveniently located, the group meals, comradery among the group; the local guides were amazing, so knowledgeable, engaging, never boring! then there's Lisa - so smart and well organized, she paid close attention to every detail, always available to help with the smallest wrinkle: what a force! Beth and I are already mulling over our next tour with you

Favorite "WOW" moment

"Each time a local guide provided enthusiast backstories beyond what I'd get walking through a museum or church just listening to a standard audio tour guide; I enjoyed Lisa's narratives traveling between destinations; the visit to the olive oil processing cooperative and group meal there was a real bonus "

Overall rating: rating 5 of 5

This was my first (and not my last) Rick Steve's Tour - what a memorable and life changing experience for me. This specific tour was exactly what I needed, expected and enjoyed so very much! The tour group, the bus drivers, the hotel staff, the towns people and especially, Dimitri, made this tour unique, memorable and even educational. I learned so much more about me as a future traveler!

Favorite "WOW" moment

"Honestly, seeing Ponte Vicchio was a goosebump moment for me and solidified my need to come back to Florence as I ran out of time to get to the upper corridor and explore the surrounding area. But truly, the every stop, even the rest stops, were a source of joy! Italy had been on my bucket list forever and I know I'm going back."

Overall rating: rating 5 of 5

Exceeded my expectations. Dimitri was fantastic as were all the local guides. The accommodations were great. Everything went very smoothly.

Favorite "WOW" moment

"Rome-everything about it!"

Overall rating: rating 5 of 5

Dimitri was an awesome guide as were all of the local guides. I did not expect the passion they displayed. It made the experience come to life.

Favorite "WOW" moment

"Breakfast every day. The meals were all outstanding. I expected far less. Voltera was my favorite. (It rained most of the time and it did not matter)"

Overall rating: rating 5 of 5

The tour package included everything to run smoothly and we had enough time on our own to explore, to rest, to shop or to just sit on a patio and experience the best of Italy. We will definitely be interested in doing another tour.

Favorite "WOW" moment

"The roof top patio at the hotel in Florence provided the most amazing and unexpected view! Not a formal activity on the tour, but many of us found our way up to the roof after sunset and enjoyed the beautiful view and a very fun evening with new friends."

Overall rating: rating 4 of 5

We had a great time with our group and went to great destinations with great experiences. Our tour guide was very good. I think 8 miles of walking on some days really was too much. I notice we were all very tired in Volterra and a little "out of it" because of the strenuous walking in Rome.

Favorite "WOW" moment

"Enjoying my free day in Monterosso. It was a beautiful village with great ambience and experiences."

Overall rating: rating 5 of 5

Our trip overall was fantastic! Our guide was very helpful and personable. Everyone else in the group was fun and pleasant to be with.

Favorite "WOW" moment

"I especially loved all of the enlightening information that each of the local tour guides had to share. It helped me to learn so much more than I would have on my own."

Overall rating: rating 4 of 5

The tour was excellent. I enjoyed the in depth experience in every single town we visited and getting local tour guides was key to understand the past and present of italy during pre roman times, roman times, Emperors, Kings, Popes, all the way to the Republic it is today.

Favorite "WOW" moment

"Ricardo, our local tour guide in Florence was OUTSTANDING. So much knowledge and such a fun way to explain events and art. We really enjoyed the time we spent with him walking around an immense amount of art and listening to the history of ancient Florence"

Overall rating: rating 5 of 5

Every day was an amazing adventure in Italy, From meals to walking tours and curated experiences, to hotels and our extremely knowledgeable guide Dmitri... everything exceeded my expectations!

Favorite "WOW" moment

"Because I am an art lover my wow moments were many... viewing David, the Ufizzi Gallery, the awe inspiring architecture and churches, the overall feelof the countryside...so many wows!!"

Overall rating: rating 5 of 5

A wonderful balance of every kind of element; time, activity, rest, food, education, fun, travel, and variety of cities, sights, experiences. From our first meeting with Dimitri to the final dinner together, we became such good friends thanks to the curation of the tour, being shaped by the travel experience and immersion into the culture of Italy.

Favorite "WOW" moment

"Dinner in Monterosso where I ate octopus, monk fish, lobster, prawns in the most amazing sauce in a very lively group of fellow travelers wowed me the most. Meeting the owner/chef and her smile made our night! That meal was the definition of love."

Overall rating: rating 5 of 5

From our first meet and greet at our hotel the 28 travelers quickly became instant friends! We all hit it off easily while getting to know our wonderful host Dimitri! He had a great way of getting all of us involved in our expectations and desires for our upcoming tour. The hotels, food, and people we met during each stay exceeded our expectations. Group tour leaders were fantastically knowledgeable, friendly, and gave us ideas to explore on our own. Looking forward to our next Rick Steves tour!

Favorite "WOW" moment

"The ease of getting around each city/town. We felt welcomed at every place we stayed or visited. Every single site was a WOW moment😊"

Overall rating: rating 5 of 5

Every stop on this tour was an unforgettable experience. The tour guides were experienced and knowledgeable. Loved the food and accommodations. Volterra was a treat and the guide was so passionate.

Favorite "WOW" moment

"The organized chaos of the City Of Rome. From the wall to wall people to the relentless traffic. We even got ticketed from the Polizia for not getting our bus ticket validated. That was a hoot."

Overall rating: rating 5 of 5

The tour consistently exceeded my expectations. It was our first overseas trip so we wanted the logistics to be handled for us. The entire tour was seamlessly coordinated.

Favorite "WOW" moment

"Strolling through the piazza in front of the Roman Pantheon at night after the group dinner on the first day. Most of the crowds were gone, there was music in the air, and the Pantheon and fountain were beautifully lit up. It left a lasting impression despite all the sights that were yet to come."

Overall rating: rating 5 of 5

Andrea and Michela did a fantastic job leading our group. We enjoyed their leadership and expertise, which helped us have a great and enjoyable vacation while learning about the various regions we traveled through.

Favorite "WOW" moment

"So much - we enjoyed the group meals - getting to try the various foods from the different regions throughout Italy. Of course the views were amazing too. The hotels - loved that two of them had rooftop gardens/views - those were some great wow moments."

Overall rating: rating 5 of 5

Our tour experience was excellent. Our guide was very knowledgeable and upbeat. Our group was congenial. Museum guides provided insights I would have missed without their expertise.

Favorite "WOW" moment

"We saw the pope in St. Peter's Basilica, about 12 days before he died."

Overall rating: rating 5 of 5

Great Guide. Love hotel locations for accessibility to sites.

Favorite "WOW" moment

"CinqueTerra"

Overall rating: rating 5 of 5

Our guide, Andrea, was engaging, knowledgeable, and flexible throughout our tour. We appreciated her friendly and positive approach. Our tour included a wide variety of personalities. She was able to interact well with everybody and help the group coalesce as the tour continued.

Favorite "WOW" moment

"Getting a close-up glimpse of Pope Francis as he was whisked through St. Peter's Basilica. "

Overall rating: rating 5 of 5

My first Rick Steves tour and it was a fantastic experience! Loved our tour guide Patricia, she was laid back and in control at the same time. She has a wonderful sense of humor, told the best stories and worked her magic to make sure the trip logistics were seamless. It was the right mix of guided experiences and free time. Traveled with my sister and we both fell in love with Italy. We did the Heart of Italy Tour, which is a good balance of cities and towns. I would book a RS tour again.

Favorite "WOW" moment

"I was mesmerized walking down the charming streets of Volterra. It was exactly how I pictured a small Italian village looking. The views from the city were breathtaking. "

Overall rating: rating 5 of 5

This was my first Rick Steves group tour and I had a great time. I loved the fact that you have the support of a fist rate guide and the security in knowing that your hotels and some of your experiences have been curated by a knowledgeable tour organizer, but you still have the freedom and flexibility to do your own thing whenever you like.

Favorite "WOW" moment

"There were so many! The Sistene Chapel, The Pantheon, David, the rooftop balcony of our hotel in Florence, but the best was probably walking around the town of Volterra because this was a little town that I would never even have considered visiting if not for the Rick Steves tour. It was so magical, almost like stepping back through time. "

Overall rating: rating 5 of 5

Overall rating: rating 5 of 5

Overall rating: rating 5 of 5

The trip and agenda was fantastic. I arrived to Rome, the origin of the tour, three days earlier and was able to accomplish many of the important cites that the tour did not cover. I would recommend another day in Rome with the tour, The rest of the tour was perfectly planned, maybe another 1/2 day in Florence .

Favorite "WOW" moment

"Seeing the Colleseum and David. I also was wowed with the beautiful Tuscany landscape views from Volterra."

Overall rating: rating 5 of 5

Every detail was taken care of!

Favorite "WOW" moment

"So hard to say - so many great moments! I really enjoyed our visit to the olive 🫒 oil place and our tour of Volterra. "

Overall rating: rating 5 of 5

I was very impressed at the organization and flow of the tour. The staff at Rick Steves have clearly been doing this a long time and have the process dialed in. Our guide, Patricia is a powerhouse of energy and effort, she was clearly determined to make sure every guest had everything they needed and that their experience was the best possible. I'm very impressed with all aspects of this tour and would recommend a Rick Steves tour to anyone.

Favorite "WOW" moment

"There were many wonderful moments of the tour - I think walking the streets of Rome is a highlight, as well as exploring Volterra, it's a lovely and peaceful town. A personal moment that stands out was standing near the tomb of Galileo. This mythical figure in history all of sudden became mortal, his remains entombed in the St Croce Basilica in Florence. It reminded me we are all humans, all capable of great things."

Overall rating: rating 5 of 5

Daniela was great, kept us organized, informed, snd entertained!

Favorite "WOW" moment

"Volterra was so quaint and very nice after the hustle snd bustle of Rome, Cinque Terra was beautiful, all our dinners on this tour were amazing, so great!"

Overall rating: rating 5 of 5

My expectations were exceeded! Our guide was outstanding. It was a great group of people. The food was delivered; the hotel rooms were very nice!

Favorite "WOW" moment

"Hard to pick but looking over Florence from our hotel rooftop terrace in the early evening was spectacularly beautiful."

Overall rating: rating 5 of 5

This was my first time taking a Tour for international travel, and I'm so glad I chose a Rick Steves Tour! Our very excellent guide, Daniela, provided an easy immersion experience, teaching us a bit of language, cultural expectations and more. She cultivated an easy, natural friendliness among our group members, which added to the experience. All of our guides were wonderful ~ friendly, knowledgeable. The sights were breathtaking and the Tour was well-paced, with plenty of "On our own" time.

Favorite "WOW" moment

"Climbing the Spanish Step in Rome and finishing in Florence, seeing the statue David. "

Overall rating: rating 5 of 5

I had never traveled to Europe before this trip. From start to finish, it was the trip of a lifetime that exceeded my every expectation.

Favorite "WOW" moment

"So many moments come to mind, , but I remember being in total awe when I walked into St. Peter's Basilica. The sheer architectural opulence was overwhelming, and seeing the Throne of St. Peter, Michelangelo's Pieta along with the artwork and relics, and finally the tombs of the Popes. "

Overall rating: rating 5 of 5

This was the trip of a lifetime! I am filled with the wonders of Italy and the joys of travel adventures. The trip was beautifully paced, and the host and guides who worked with us were genuinely exceptional. The Rick Steves approach helped us avoid crowds and long lines, inviting us to have much deeper experiences than most tour groups ever could. And the "no pampering" philosophy created a self-weeding garden that yielded travelers with open hearts and genuine curiosity. Great group!

Favorite "WOW" moment

"We were in Levanto, and our Rick Steves host guided us into a room where a feast awaited us. I will never forget the sight of the family of proprietors (three generations) standing proudly behind food they had worked all day to prepare. They introduced us to the dishes joyfully, and feast we did! Good food and laughter are best friends, and the evening ended with everyone singing, including the hotel staff. It was a definite WOW moment!"

Overall rating: rating 5 of 5

It was fabulous! Nina our tour guide was super knowledgeable! I learned so much on the tour about numerous attractions and the history of Italy. It was wonderful to meet new people and really embrace Italian culture to the fullest. I enjoyed every moment of the Heart of Italy tour and will definitely be taking another RS adventure. It was a great time... so much history, great food and lovely architecture to embrace. I took home many memories.

Favorite "WOW" moment

"Seeing all the "larger than life" attractions plus enjoying all the food at our group dinners and the company plus the tours we took were unique and provided us with a great variety. I liked it all!"

Overall rating: rating 5 of 5

I had a wonderful time visiting places I had only ever seen in books or on screens.

Overall rating: rating 5 of 5

From start to finish a wonderful tour.!! Nina our guide was exceptional. Nina and the local guides turned all the sites and museums into experiences. Every days travel was well thought thought out with ample time to get away from the group and create you own memories. Hotels were great !! Food was spectacular. All 4 stops were delightful. Having a guide to give us details and history of the towns made for a truly memorable trip. And the friendships in the group were equally fun.

Favorite "WOW" moment

"So many to pick from.... night time at the Trevi Fountain with the buzz of the crowd !! the Spanish steps!! the first views of the Tuscan countryside after getting off the bus in Volterra!, the fish soup at our Cinque Terre!! Rio Maggiorie before most tourists showed up!! the hotel tower in Florence especially at night and saying goodbyes up there. "

Overall rating: rating 5 of 5

Overall, the tour was well organized and gave us variety of experiences, while including some of the "must see" items on our list. Having an experienced guide, Nina, enhanced our experience. We learned history about the places we visited, learned some cultural niceties that improved our interactions with locals, ate awesome food, and made new friends. Hotels were comfortable and clean. The tour was everything we'd hoped for--- a nice mix of group time and time to explore on our own.

Favorite "WOW" moment

"How to narrow it down? There are so many obvious visual "wow" moments, the first time you see a famous piece of art, or the Roman Forum, or small Tuscan towns on a hill, or the Duomo, etc. Not to minimize those, but my "wow" moments were more personal. Near the end of our tour of the Forum, our tour guide, Francesca, was so moved by her surroundings and the history of the place, that she was able to convey that to us and we were all very moved. Our last dinner as a group was also memorable."

Overall rating: rating 5 of 5

The Heart of Italy tour was everything I had hoped for and more. Our guide Nina was fantastic. She was knowledgeable, helpful and fun! I feel like this trip gave me a great feel for Italy and the Italian culture. It was a nice blend of busy city sites and relaxing country villages. I am still thinking about all I saw and learned.

Favorite "WOW" moment

"Hard to choose just one moment. Cinque Terre was beautiful and so much fun to explore. "

Overall rating: rating 5 of 5

Could not recommend it enough to friends and anyone else. The Heart of Italy tour truly took you through the heart of it all, and it certainly captured mine.

Favorite "WOW" moment

"Our local guide in Rome took us past City Hall, and down a road that led to an overlook that captured the entire Roman Forum. It was truly breathtaking."

Overall rating: rating 5 of 5

We had a fabulous time - from our tour guide, Patricia, to the food, sights, art, history, hotels and more - it was a trip to remember!

Favorite "WOW" moment

"Olive oil farm tour and surprise lunch at Castello del Trebbio - the breathtaking scenery of Tuscany and the delicious lunch were outstanding! Also loved the rooftop deck at our hotel in Florence - that was our favorite hotel - I felt like a princess sleeping there. The beauty of the Cinque Terre was also amazing - can't wait to go back. "

Overall rating: rating 5 of 5

Tour was a great experience, we enjoyed the mix of group time and free time. Our guide Patricia was amazing!

Favorite "WOW" moment

"Seeing The David in Florence. "

Overall rating: rating 5 of 5

Overall it was an amazing tour. The itinerary was designed to maximize our opportunities to experience fabulous historic buildings, cultural treasures and art, natural wonders, foods, and the people. Our tour guide Patricia was very accessible in helping everyone in the group feel like a part of the group. She encouraged us to explore on our own while giving excellent suggestions on how to accomplish the experiences we were seeking. She was very knowledgeable and approachable.

Favorite "WOW" moment

"Volterra was a delightful surprise. It has many different types of opportunities for such a small town. The Etruscan Museum contains some of my favorite paintings. The ruins were interesting and our local guide really knew the area and history. She shared a first hand account of an experience a local had had during WW 2. "

Overall rating: rating 5 of 5

We saw a lot in a compressed time that accommodated our son. The guide Patricia was excellent. She was knowledgeable and very good at managing the various logistics issues.

Favorite "WOW" moment

"Seeing the restored Uffizzi Gallery. The last time we were there was 30 years ago. "

Overall rating: rating 5 of 5

The tour was very well organized and had an excellent pace. Patricia was an outstanding guide.

Favorite "WOW" moment

"My favorite place was Volterra. I loved the authenticity, beauty and experience there."

Overall rating: rating 5 of 5

Efficient, thoughtful, well planned. Knowledgeable guides who were engaging. Patricia who was with us entire trip was amazing. Answer for every question. Kept group entertained and made the whole trip more fun.

Favorite "WOW" moment

"Uffizi gallery, masterpieces not roped off and having to view from 20 feet away. You are able to get right up close and see the amazing detail. First group in of the day so the place was practically empty throughout our tour. "

Overall rating: rating 5 of 5

We had such a fantastic time on our Heart of Italy tour! Unfortunately we were affected by the Heathrow closure and missed the first day and a half of our tour, but when we arrived in Rome our tour guide met up with us and took us on our own walking tour around Rome which was above and beyond what we expected. We were also reimbursed for our dinner. We thoroughly enjoyed the hotels and sights, and appreciated the knowledge and experience of our awesome tour guide Patricia!

Favorite "WOW" moment

"Cannot limit it to just one! Loved the peacefulness and history of Volterra and exploring the Cinque Terre on a sunny day! The meals and friendly group were a highlight!"

Overall rating: rating 5 of 5

We had an amazing time on our Heart of Italy in 9 Days tour. Every day was better and more interesting than the last!

Favorite "WOW" moment

"On our "free day" in the Cinque Terre, we hiked from Corniglia to Vernazza. In the middle of the hiking trail, on the side of the mountain, we stumbled upon a lemonade/wine stand in the middle of a field of tulips overlooking the Mediterranean. It was so beautiful, my son and I couldn't believe that it was actually real."

Overall rating: rating 5 of 5

The whole tour was wonderful from beginning to end. i loved the way local guides were included into the organization of the tour. Our guide Patricia was awesome and worked overtime to make sure everyone was having a good time and that their needs were met. The accommodations, transportation, and food far exceeded my expectations.

Favorite "WOW" moment

"Hiking from Lévanto to Monterosso in the Cinque Terra. "

Overall rating: rating 3 of 5

Really enjoyed the tour. Dimitri and the individual tour guides were amazing.

Favorite "WOW" moment

"The Wow moment for me was the tour of the Tuscany Olive Farm. It was so interesting to learn about olive production and processing. The sisters that own the farm did a great job promoting themselves and their products. We bought several samples and shared them with friends in the U.S. Everyone agreed the taste profiles were much better than grocey store olive oils."

Overall rating: rating 5 of 5

Educational and enjoyable.

Favorite "WOW" moment

"There were so many “wow” moments."

Overall rating: rating 5 of 5

Every part of the trip was Excellent! The local tour guides, the hotels...and most of all, Dimitri, our host for the 8 days. We all learned so much, with just the right amount of humor. The hotels were all in great locations. We really loved being so close to the Arno & Ponte Vecchio in Florence, and 2 blocks from the sea in Cinque Terre. The trip had a great balance of tours and free time. And since the group size was relatively small(25 or 26), we all had a chance to get to know each other.

Favorite "WOW" moment

"On our free time, the hike in Cinque Terre was a wow & a half! For group time: the tours in Florence, especially the Uffizi. OMGosh!!! And the trip to the 2 Sisters olive farm with a tour of the olive oil production, followed by a tasting and a delicious lunch.So Fun, & we now know how to buy olive oil! Another Wow was the tour and demo in the alabaster shop. What artists!"

Overall rating: rating 5 of 5

I was really impressed by the tour guides that we had throughout the trip. Their knowledge really added to the tour.

Favorite "WOW" moment

"Going to Volterra which was a city I had never heard of was a delight."

Overall rating: rating 5 of 5

Favorite "WOW" moment

"Everything was well organized. Great guides. "

Overall rating: rating 5 of 5

We thoroughly enjoyed every aspect of the tour from meeting the other tour members to the guided tours to the hotels we stayed at. There was a nice balance of group events and free time to explore.

Favorite "WOW" moment

"Volterra was such a charming city! "

Overall rating: rating 5 of 5

From start to finish, the Heart of Italy Tour did not disappoint. Our tour leader Dimitri did a fabulous job of getting us acquainted with each other, the cities we stayed in, and made it a point to ensure we would be comfortable when off on our own. Fabulous tours with local guides made each stop on our journey unforgettable.

Favorite "WOW" moment

"In Volterra we were able to see the creation of an alabaster bowl from start to finish. The entire group was astounded to watch its creation in a relatively short period of time and seeing the level of skill needed to make this item. "

Overall rating: rating 5 of 5

I enjoyed this tour very much. I felt the itinerary was a great blend of cities and smaller towns. Our guide Dimitri was wonderful as were all of the local guides.

Favorite "WOW" moment

"The views from the Cinque Terre hikes were amazing!"

Overall rating: rating 5 of 5

We had a fabulous time. Daniela, our tour guide was great! She was very well organized and kept everyone on task. The sights, museums and guides with them were very knowledgeable! It was great!

Favorite "WOW" moment

"Even though we had to get up early, going to the Uffizi and seeing the massive empty halls was amazing!"

Overall rating: rating 5 of 5

Our guide Daniela was outstanding. You can tell she loves what she does. Everything was perfectly organized. Daniela was constantly giving us local tips from types of food to eat to how to tip. The local guides were all good. I also like how we are given open time to explore on our own.

Favorite "WOW" moment

"We really loved Volterra. We were not expecting it to be as pretty as it was. "

Overall rating: rating 5 of 5

A wonderful experience! I have already recommended it to friends and will continue to do so. Our tour guide was excellent.

Favorite "WOW" moment

"Visiting the beautiful hilltop town of Volterra was awesome. So much history, and our local guide there was very knowledgeable. I also was in awe of all the artwork we saw in Florence."

Overall rating: rating 5 of 5

We had a fabulous time on the tour. Our guide was very organized, well informed and fun. There were a couple of unexpected issues (one in Rome and one in Cinque Terra) and she was able to get them resolved and add in some extra fun to make up for the changes.

Favorite "WOW" moment

"Gosh - I really loved then entire trip. "

Overall rating: rating 5 of 5

Great for our whole group, two teenagers and three adults.

Favorite "WOW" moment

"Volterra and the Etruscan burial sites. I had already been to Rome and Florence on other occasions so I was ready for those places. "

Overall rating: rating 5 of 5

I prefer the longer RS tours, but this was a great tour for the 9 days we had, and our tour guide Daniela was outstanding!

Favorite "WOW" moment

"Many on my own time, but the RS curated wow moments would be: the Pantheon at night and the day tour; the Etruscan Tombs of Tarquinia, the Olive Farm tour, and the Uffizi in Florence."

Overall rating: rating 5 of 5

We had a fabulous experience-- Our guide, Patricia, was a true treasure! We had the BEST people on our tour... so much fun. Perfect balance of group time and time on your own. We are already trying to decide where to go to next!

Favorite "WOW" moment

"So much of what we saw was WOW! But we really enjoyed our time in Volterra."

Overall rating: rating 5 of 5

Patricia the guide was amazing! She was very attentive and handled all logistics flawlessly. I really enjoyed the walking tours, especially the olive oil tour. I was a little disappointed in the wine tasting because he seemed to indicate that the wines he provided were not very good. And it was not anyone’s fault but the museums were extremely busy due to the holiday weekend.

Favorite "WOW" moment

"I loved Volterra, the alabaster studio especially. I also loved the Etruscan museum. I could have spent a week there!"

Overall rating: rating 4 of 5

We had a really nice experience. My only concern was dealing with the mass of humanity in Rome and Florence and walking on uneven surfaces. And the lack of "face cloths in all the hotels. The mattresses varied by hotel, some good some not so good. Our guide was top notch and helped us considerably.

Favorite "WOW" moment

"The Cinque Terrre boat ride"

Overall rating: rating 4 of 5

Our tour guide, Patricia, really made the trip so enjoyable and learnable.

Favorite "WOW" moment

"Arriving in Florence"

Overall rating: rating 5 of 5

Excellent tour. Plenty of information from the tour guide and more than enough free time to explore on our own

Favorite "WOW" moment

"Touring the Vatican and visiting the small towns along the shore"

Overall rating: rating 4 of 5

Great people, wonderful guide, Could not believe how crowded Rome and Florence were. Perfect weather, great food. Only one hotel a little less than expected.Would have liked more time in Florence.

Favorite "WOW" moment

"Viewing the Cathedral and Duomo in Florence."

Overall rating: rating 5 of 5

The overall quality of everything, from the hotels, the guided tours, the travel arrangements, was superb!

Favorite "WOW" moment

"Walking through Volterra. I didn't know quaint little middle-aged villages made of stone on a hilltop still existed!"

Overall rating: rating 5 of 5

Our tour guide Patricia was awesome. Third RST and the best one. The group was outstanding, intense walking, hill climbing and moving but we all worked together to cheer each other on! Adjustments to the itinerary due to crowds, bus strike but it all worked out. Food was great especially the seafood feast.

Favorite "WOW" moment

"The cinque terre and the boat ride on our day off where we could do what we wanted. The coastline was beautiful, weather was perfect, way of life simple and the gelato!! Also the David statue was a sight to see, the detail was incredible when you think of the tools that were available to them."

Overall rating: rating 5 of 5

The entire tour was great. The guide, Patricia, was informative, friendly and very helpful.

Favorite "WOW" moment

"I loved Volterra and the beautiful views. Seeing “David” was also a WOW for me in Florence. "

Overall rating: rating 5 of 5

From start to finish it was evident that our tour guide was a seasoned pro. I am in a service industry for my own work and I noticed small things that could have developed into something greater but our guide saw them and pivoted quickly and made the whole experience delightful!

Overall rating: rating 5 of 5

Rhianne had us well organized while remaining flexible for inclement weather in Cinque Terre. Taking the train between towns got us there, but not as much fun for us as hiking would have been had the trails not been closed. Overall, I preferred the smaller towns of Volterra and those of Cinque Terre, although I appreciated seeing the historical sites in Rome and Florence.

Favorite "WOW" moment

"Climbing the Bell Tower in Florence to look out over the city."

Overall rating: rating 5 of 5

My expectations for a Rick Steves tour were high, and I'm happy to say my expectations were met! Our trip leader, Rhianne, was wonderful: knowledgeable, organized, friendly, responsible, fun! The guides along the way were all very good too, providing valuable and relevant information about the areas of their expertise.

Favorite "WOW" moment

"Florence delivered with the history of the Piazza Vecchio as relayed by our guide and the awe of the Piazza del Duomo, but the tour of the Uffizi Gallery was the cherry on the top! Our guide was excellent and was sure to get us up close and personal to the paintings of note. "

Overall rating: rating 5 of 5

Overall, my experience was outstanding! I was impressed how the tour had just the right amount of tour group time and free time. I really enjoyed the small, intimate moments that our group had. For example, the olive oil farm and the alabaster workshop. I would not get those types of experiences if I was traveling on my own.

Favorite "WOW" moment

"Hands down...Volterra!! What an incredible place! Our Volterra guide, Annie was incredible. Her story telling literally brought me to tears. "

Overall rating: rating 5 of 5

Our Tour Guide was Exceptional! Our Tour Group was also so fantastic to get to know, and spend time with. To see Italy with Family, and new Friends was a Trip to Remember!

Favorite "WOW" moment

"My WOW moment was to see the beauty of Italy"

Overall rating: rating 5 of 5

Great group. Rihanne was wonderful. Hotels were good

Favorite "WOW" moment

"The American Cemetary outside Firenze. The guide there was very passionate "

Overall rating: rating 5 of 5

Rhianne was a fabulous guide and this is a great tour of this area of Italy.

Favorite "WOW" moment

"Volterra and the stories our local guide told us. The local guides always bring so much to every Rick Steves tour I have been on"

Overall rating: rating 5 of 5

We had no bad surprises. Everything promised was delivered. It was a very good balance of structured vs. free time.

Favorite "WOW" moment

"I don't know that I had a "wow" moment. This was my sixth "tour" of Europe and it met all my high expectations."

Overall rating: rating 4 of 5

Very good tour with no glitches.

Overall rating: rating 4 of 5

positive, good balance of planned activities and free time. Tour schedule was very good, great value

Favorite "WOW" moment

"no wow moment, but very much enjoyed the authentic activities, Olive oil farm, Alabaster workshop, wine tasting"

Overall rating: rating 4 of 5

We loved the Heart of Italy tour. It was a great way to see multiple cities and get a glimpse of the culture and history.

Favorite "WOW" moment

"I cannot think of a specific thing. The entire experience was wonderful."

Overall rating: rating 5 of 5

The tour was very professionally coordinated, from the preparatory communications to the tour events and accommodations, to the ever cheerful and unflappable tour guide.

Favorite "WOW" moment

"Two big ones - the profound magnificence of the Vatican museum and Sistine Chapel, and the natural beauty of the Tuscan landscape. "

Overall rating: rating 5 of 5

Everything was as good as expected with respect to hotels, guides, and travel.

Favorite "WOW" moment

"The Pantheon was awe inspiring, along with Volterra. "

Overall rating: rating 5 of 5

The hotel locations and guides were fantastic!

Favorite "WOW" moment

"Very hard to say but St. Peter’s Basilica was truly a humbling experience. "

Overall rating: rating 5 of 5

Excellent, well rounded tour jam packed with with sightseeing, cultural experiences, great food and also down time to do whatever you want.

Favorite "WOW" moment

"I honestly can’t pick a favorite moment. The whole tour was wonderful from start to finish."

Overall rating: rating 4 of 5

This was the first time we participated in a group tour. It was wonderful to have a company that shares our values make accommodation and other arrangements. We were very happy to stay in locally owned establishments and restaurants. We were also very grateful for the advice and care of our tour guide, Francesco. The local guides and the history and context they provided were wonderful.

Favorite "WOW" moment

"The bus ride from Tuscany to the Cinque Terre. What a beautiful country! Rolling hills low line fog, amazing. Two of our group dinners stand out, in Cinque Terre and our final dinner together in Florence. Both were delicious and wonderful. "

Overall rating: rating 3 of 5

Overall this tour is a great way to see the big towns (Rome, Florence) and smaller towns by the Mediterranean.

Favorite "WOW" moment

"See Michelangelo's David, Michelangelo's only painting, and paintings by DaVinci."

Overall rating: rating 5 of 5

It was a fantastic trip even in spite of some of the rain and just barely getting out of the Cinque Terra, but what a place to get stuck.

Favorite "WOW" moment

"The early morning sunrise in Volterra."

Overall rating: rating 5 of 5

Wonderful! It was our first tryp and was concerned about being with a group of people I didn't know and they were all fantastic. Many newbies and many experienced folks to listen to and share with.

Favorite "WOW" moment

"Loved the Basilica. Just overwhelming. Also the scenery in general. "

Overall rating: rating 5 of 5

This tour had a great guide and the other tour members were wonderful. I loved the extra stops (the US Memorial and the Olive Oil tasting) and the tour guides in the different cities. What a trip!

Favorite "WOW" moment

"There were two. One is the village of Volterra. What a beautiful place and the group dinner there was amazing! The other was the Castle visit (winery and olive oil farm)."

Overall rating: rating 4 of 5

Overall my my first Rick Steves tour was very good. I loved our tour guide Alvio as well as all the specialized tour guides in different locations. The pace of the tour was balanced across activity and free time. Our hotel rooms were all clean and well located but our Florence and Voterra rooms were very small, with no room to roll out a yoga mat for some stretching. The group meals were lots of fun but the food was mostly average with one very good meal in Volterra.

Favorite "WOW" moment

"My wow moment was seeing Michelangelo's statue of David for the first time. I had high expectations because this work of art is so famous. The precision, spirit and pure beauty of the statue is breathtaking. When I first saw it, I think I actually said, "Wow!""

Overall rating: rating 5 of 5

We loved the sites and the specific local tour guides

Favorite "WOW" moment

"I would have to say for me it was Volterra and the cobblestone streets and the Tuscany views. For my husband, Scott’s wow moment was the Roman Forum."

Overall rating: rating 5 of 5

Tour guide Alfio, hotels, food, special guides, fellow travelers, overall plan, and entire flow were all spectacular. We loved the Heart of France last year, and the Heart of Italy far exceeded our expectations. A+.

Favorite "WOW" moment

"Uffizi in Florence with guide Cindy."

Overall rating: rating 5 of 5

Our Tour manager was the best and the tour exceeded our expectations in every way. 5 *****'s all the way.

Favorite "WOW" moment

"The whole tour was WOW great great great."

Overall rating: rating 5 of 5

Very pleased with the Heart of Italy tour as a first time visitor to Italy. The itinerary was just perfect and our guide Virginia was outstanding! She added so much to the experience with her knowledge and her cheerful personality. Our local guides were also outstanding and quite knowledgeable. The combination of city and countryside sightseeing and activities added balance and interest to the tour. Very happy that I chose a Rick Steves tour!

Favorite "WOW" moment

"Impossible to pick one. For me, I was intrigued by the history of the Roman Forum and Colosseum. I also enjoyed learning about the Etruscans and strolling the charming town of Volterra and enjoying the views there. The art in Florence was breathtaking."

Overall rating: rating 5 of 5

This was our first Rick Steves tour and it was fantastic. The guides were passionate about their subjects and this showed through in the discussions and answers to our questions. Wish I started decades ago.

Favorite "WOW" moment

"the Wow was the professionalism, friendliness and all the care of the tour guides and hotel staff. They made our tour exciting and rewarding in the learning and expericing of new things. I believe that they bent over backwards in order to make our experiences exciting and rememberable.."

Overall rating: rating 4 of 5

Feel like we saw and heard all the highlights of the cities we visited. Nice mix of big city, amazing art/architecture and beautiful scenery of Tuscany. Also appreciated the mix of group dinners and lunch/dinner on our own. Local tour guides were excellent, and early start to the day helped avoid the worst of the crowds.

Favorite "WOW" moment

"Really appreciated Virginia taking the time to share so much about the culture, history and society/politics while riding the bus to next location. The other "wow" was Cindy's tour through the Uffizi Gallery that brought to life the transition of technology and subject matter/statement that I'd have never noticed touring on my own."

Overall rating: rating 5 of 5

The success of this tour can be attributed to it’s organization and planning along with the high quality people employed by Rick Steves. Detailed scheduling and event coordination make for a wonderful experience for the first time traveler to Italy

Favorite "WOW" moment

"There were many but the views of the Tuscan countryside from the town of Volterra were amazing. "

Overall rating: rating 5 of 5

So enjoyable to travel without the concerns of booking and transportation. Beautiful sites and first rate guides that really brought each site to life! Great Rick Steves staff.

Favorite "WOW" moment

"Looking over Florence at night from the top of the tower of our hotel. What a view!!!"

Overall rating: rating 5 of 5

I thought the tour was a good overall highlight of Italy for first time travelers as well as for return visitors . I truly appreciated the local guides that we had in each location as they added so much and I learned more . Saw things through a different lens this time around .

Favorite "WOW" moment

"The view from Corniglia in the Cinque Terre was the best and the weather spectacular. Never went there even though I have been to the Cinque Terre on other RS tours . Worth the climb up the steps from the train station . Also Volterra and its town high on the hill . The people there were magical "

Overall rating: rating 5 of 5

This was our first trip to Italy and first Rick Steves tour. Overall it was a wonderful experience, everything meshed seamlessly. Our guide, Donato was knowledgeable, experienced. personable and had our safety & best interest at heart.

Favorite "WOW" moment

"Hmmmm….so many! Seeing the Duomo in Florence certainly stands out, but loved Volterra & our authentic dinner there and The Cinque Terre (Monterosso and Vernazza). "

Overall rating: rating 5 of 5

Wonderful Tour

Favorite "WOW" moment

"The entire tour was so well run and the tour guide was very knowledgable about the towns we were visiting. "

Overall rating: rating 5 of 5

Our tour guide Donato kept everyone engaged. He did a fantastic job.

Favorite "WOW" moment

"Standing at the gate in Volterra was my WOW moment and what the people did during WWll. "

Overall rating: rating 5 of 5

Informative and well organized...and we enjoyed it

Overall rating: rating 5 of 5

It was wonderful. While I was initially disappointed that we would not have a guided tour of Vatican City and the Sistine Chapel, I arrived early to take those in on my own.

Favorite "WOW" moment

"Visiting the Trevi Fountain and Florence Duomo. Just amazing architecture, monuments and artwork. The mob crowd at the fountain prevented me from simply marvelling at its uniqueness but like everyone else. I made my wishes and took advantage of the photo op. "

Overall rating: rating 5 of 5

We loved the entire trip! We really felt like the tour gave us so much more in terms of knowledge, history, and venues than we possibly could have gotten on our own.

Favorite "WOW" moment

"David in Florence!"

Overall rating: rating 5 of 5

With our amazing guide, Lisa, we enjoyed so many wonderful experiences in Italy. We had the perfect balance of big cities and small towns, ancient and Renaissance history, art and vistas, and and well- known and lesser- known sites. The personal touches and opportunities to interact with people who live there enhanced the entire trip.

Favorite "WOW" moment

"The Mediterranean Sea and Cinque Terre (and the drive there) were so beautiful in person. "

Overall rating: rating 5 of 5

First time taking an organized tour trip and we had a wonderful time. Everything was very well planned and executed allowing us to focus on our experience. We were expecting some "hiccups" along the way, but Lisa and her team have done this so many times that everything went of pretty much perfectly. I most appreciated the level of expertise of the local guides (think we had 7). Saw many other tour groups at our stops and could overhear their guides and made me appreciate our even more.

Favorite "WOW" moment

"The bar at the top of the medieval tower at our hotel in Florence. Maybe the best 360 view of one of the most beautiful cities in the world and it was just upstairs from our room. Amazing."

Overall rating: rating 5 of 5

Lisa was fantastic. Organized, patient, helpful, fun, and so much more. The hotels were great except the one in cinque terra. Would not recommend using that one again. All the rest were great. Group dinners were fun and enjoyable and buses comfortable. I would have had one less day in volterra and an extra day in Florence. Loved Florence. My top three days of the trip were the visit to the castle in Tuscany (best food!!), our exploring day in cinque terra, and our exploring day in Florence.

Favorite "WOW" moment

"The view from the hotel tower in Florence "

Overall rating: rating 5 of 5

Loved the entire trip! Our guide, Lisa, was incredible, and all of the local guides were great. The tour showed us the beauty, the history, and the variety that Italy has to offer!

Favorite "WOW" moment

"Hard to pick a single view, or even a single location - loved the variety!"

Overall rating: rating 4 of 5

The tour was very good we’re not the couple that would venture out and do our own trip. This was a great way to see Italy with assistance from experienced guides. Also meeting people from all over the U.S. and mingling with them.

Favorite "WOW" moment

"Seeing all the history and beautiful architecture in Rome. "

Overall rating: rating 4 of 5

Great meeting people from all over the U.S. and being able to have a structured itinerary each day.

Favorite "WOW" moment

"All the architecture and learning the history in Rome"

Overall rating: rating 5 of 5

Susanna was a wonderful guide and the tour choices were excellent.

Favorite "WOW" moment

"Walking Cinque Terre"

Overall rating: rating 4 of 5

Everything was well organized and ran well

Favorite "WOW" moment

"Not one moment, there were many "

Overall rating: rating 5 of 5

It was a wonderful experience! Out tour guide Susanna was amazing and we had such a great group of people to travel with. The whole experience exceeded my expectations. We loved all the places we stayed at in Italy and were especially drawn to the smaller towns of Volterra and Cinqua Terra

Favorite "WOW" moment

"My wow moment was looking over the Tuscan Hills in Volterra! It met all of my expecations! My other wow moment was the the Olive Oil Tasting. I loved that it was owned by two young women that were so knowledgeable, warm and friendly. They prepared a beautiful lunch for our group that was truly a highlight for me"

Overall rating: rating 5 of 5

I loved Suzanne, our tour guide. Our days always began early with a great breakfast then first to sites to avoid lines and crowds. Each guide was so knowledgeable and interesting. I enjoyed the bus rides to see the Tuscany hillsides. We walked 5-7 miles a day (at least) breaking out on our own by noon. The special dinners and events were fantastic! Always felt safe and comfortable. Also enjoyed getting to know the other travelers in our tour group. Can’t wait to go back for my next tour!

Favorite "WOW" moment

"The inside of all the churches were jaw-dropping. The ceilings, floors, columns, paintings, sculptures, and gigantic size is breathtaking. My favorite place was Voltera."

Overall rating: rating 5 of 5

this was my second tour to Italy- was as good as the first one...

Favorite "WOW" moment

"Best wow moment was the olive oil farm tour- was a more down to earth experience than the museums and gallery tours. Loved the small business and family feel of this tour."

Overall rating: rating 5 of 5

We loved our tour! Great locations, great tour guide, wonderful travel companions.

Favorite "WOW" moment

"Rick Steve's Manarola walk, in the guidebook, was the perfect way to get in a little hiking in the Cinque Terre without doing one of the longer hikes. The views were incredible! "

Overall rating: rating 5 of 5

The tour was extremely well run—Suzanna our guide was terrific, as were all of the local guides.

Favorite "WOW" moment

"Olive oil tasting at Antico Frantoio Doglia. It was a unique experience and the sisters running the mill were smart and inspiring. "

Overall rating: rating 5 of 5

First time out of US and could not have had a better experience. Sites, hotel locations and tour guides were exceptional. Amount of “ free time” vs. scheduled tours with group was appropriate. Very busy and active over the 9 days but enjoyed every minute of it

Favorite "WOW" moment

"Several “wow” moments throughout the tour but favorite was entering St Peters Basilica"

Overall rating: rating 5 of 5

We loved our tour and our tour guide Cristina!

Favorite "WOW" moment

"The beautiful scenery of the coast was just as awe inspiring as the sights in Rome."

Overall rating: rating 5 of 5

The organized tour took care of many details for us, such as transportation between cities, hotel reservations, best places to visit, city tour guides. Our main tour guide (start to finish) was informative, fun and kept the group on schedule.

Favorite "WOW" moment

"The efficiency and organization of the planned tour, to allow us to seamlessly and easily travel to and visit highlights of 4 Italian cities in 9 days. "

Overall rating: rating 5 of 5

We had an excellent tour- all of the “big sights” were seen in a carefully choreographed fashion, and we also had ample time to explore on our own. Not overwhelming, and the group size was manageable.

Favorite "WOW" moment

"Seeing the Coliseum "

Overall rating: rating 5 of 5

This was my first RS tour and my first time in Italy. Everything seemed well planned and all the guides were great!

Favorite "WOW" moment

"Our guide Cristina was so wonderful!!!"

Overall rating: rating 5 of 5

Our 9 days in Italy tour was just as described on RS website. It was just what we wanted from a tour. Education, experienced, knowledgeable, personable guides. Cristina made the trip by going over and above any expectations we may have had prior. We followed all advice and schedules, which left us with no surprises. Amazing trip and experience for our first out of the USA retirement trip.

Favorite "WOW" moment

"So many Wow moments, but you cannot go to Rome and not have the "wow" moment of St Peters Basilica. The Vatican Square local tour guide was so beneficial prior to entering the basilica. We listened to RS audio for the basilica time."

Overall rating: rating 5 of 5

The tour was great overall. We got a taste of some of the best parts of Italy and I felt like I was being taken care of the whole time. Nearly everything was well thought out and accounted for ahead of time and I felt safe in my travels.

Favorite "WOW" moment

"Learning how to navigate a new country and develop a sense of independence almost right away in each new city we visited."

Overall rating: rating 5 of 5

The itinerary was fantastic. The tour was well organized and had the right mix of tours and time on your own, it was the best of both worlds. It was a good group of people on the tour and each place visited had something different to offer.

Favorite "WOW" moment

"Hiking in Cinque Terre was as good as I imagined. Everyone on the tour seemed to love Volterra which was just the right change of pace after Rome. Cinque Terre looks like a post card and was more beautiful than the pictures can do justice. Walking down the hill from the hotel to swim in the Med will be a lasting memory. "

Overall rating: rating 4 of 5

The overall tour experience was very good. There was a lot to like from the local guides to the hotels.

Favorite "WOW" moment

"The town of Volterra was a highlight. A good break from the hustle and bustle of Rome. The small walkable town was brimming with life and energy. "

Overall rating: rating 5 of 5

We visited all the sites that I wanted to be able to do in the short amount of time. The local guides were terrific! I learned so much and gained an appreciation for even more of the history. I loved our free time to roam about as we liked. We are seasoned travelers of the U.S., so just needed the skills to branch out in another country. The 9 day tour is phenomenal..

Favorite "WOW" moment

"Hmmm….each city/town had its own “wow”! That I was standing in the presence of the Trevi Fountain, or the statue of David, or the artwork of Michaelangelo , or overlooking Cinque Terra…each a wow of its own."

Overall rating: rating 5 of 5

I am now a Rick Steve Tours super fan! Our experience exceeded my expectations. The tour went off flawlessly and was so fun and informative! Our tour guide Colleen was warm, funny, friendly, and flexible which made the trip so enjoyable! The hotel accommodations were unique and comfortable with central locations to wherever we were touring! The food was delicious and felt authentic to the region! We couldn’t be happier!

Favorite "WOW" moment

"There were so many, but the beauty and charm of Volterra was such an unexpected surprise! I fell in love with the many statues and fountains of Rome and Florence and was captivated by the architecture and the craftsmanship created so many years ago!"

Overall rating: rating 5 of 5

Covered a lot, learned a lot, great guide and great group of tourist. First time and hopefully not the last time! Enjoyed it!

Favorite "WOW" moment

"Volterra, such a charming, step-back-in-time town. "

Overall rating: rating 4 of 5

I loved seeing the cities and classic icons of Italy and especially enjoyed the unique Cinque Terre and Volterra.

Favorite "WOW" moment

"Hiking in the Cinque Terre and being able to see 3 villages along the coast. "

Overall rating: rating 5 of 5

Our guides were animated and informative. Our hotels were welcoming and accommodating to our schedule. Enjoyed meeting other tour members and spending time with them. The buddy system is genius. Enjoyed the meals provided with the tour because of the regional offerings and experiences. All were interesting and yummy!

Favorite "WOW" moment

"This is a hard one! Each location had its own wow moments! Viewing the coliseum in Rome, the Pantheon at night, Volterra’s piazza at night, the terrain of Cinque Terre, the hotel terrace view, the Florence hotel rooftop view, David. "

Overall rating: rating 5 of 5

We felt so comfortable knowing that we were in good hands in a place we hadn’t been before. Also that the hotels and experiences were chosen so that we could make the most out of our trip. For example getting us to the museums early in the day to avoid the long lines.

Favorite "WOW" moment

"Florence and Rome blew me away with the art and history that is around every corner."

Overall rating: rating 5 of 5

Have to say , Christina made the whole trip just fantastic. So knowledgeable and just an absolute wonderful person. She made the whole trip so interesting. I learned so much and had a great time. I think everyone in our group would say the same. Thanks for a fantastic tour !!!!

Favorite "WOW" moment

"Would have to say from the Roman Empire. The history and how long ago it was. Just blows my mind."

Overall rating: rating 5 of 5

Our Guide Christina was amazing. Every part of the tour was organized. .She was very knowledgeable and was available to answer all our questions as well as making suggestions to enhance our ex.the experiences.

Favorite "WOW" moment

"The Cinque terre"

Overall rating: rating 5 of 5

This was our first Rick Steves Tour. We can not say enough how much we enjoyed this experience. Our Tour Guide Cristina was outstanding. She introduced us to Italy in beautiful ways; where we enjoyed the rich history, magnificent art, and culture. She has a wonderful way of bringing the group together to enjoy the tour as one. Made so many friends. The local travel guides selected, for each city we visited, were amazing. 500 characters is truly not enough to express travel experience.

Favorite "WOW" moment

"Not good at picking favorites when there were to many to choose from. "

Overall rating: rating 5 of 5

The tour was full of a lot of educational content about Italy. Specific to the areas we visited. Thus making it very interesting.

Favorite "WOW" moment

"Tuscany and Volterra"

Overall rating: rating 5 of 5

Cristina our tour guide was outstanding, knowledgable and all around wonderful!

Favorite "WOW" moment

"There were so many moments with all the history of Italy, not sure there was just one "wow" moment. "

Overall rating: rating 4 of 5

Lisa our tour guide was fantastic. Everything was well organized. She took time to make sure everyone's needs were accommodated. I really enjoyed the walking tours. The recommended tour pre-planning really helped us prepare for our first trip to Europe.

Favorite "WOW" moment

"Taking the boat ride in Cinque Terre! Outstanding!! "

Overall rating: rating 5 of 5

Lisa was an excellent guide. She added a lot of fun and context to our experience. The tour covered a number of locations we would not have experienced otherwise. There were a number of great people on the tour with whom we connected meaningfully.

Favorite "WOW" moment

"Views over the Cinque Terre on the hike between Montorosso and Vernazza."

Overall rating: rating 4 of 5

This Heart of Italy tour was our first Rick Steves tour and a trial for us to see if we liked tour group travel. We loved all four of the locations this tour hit and felt we really saw most of what these four sites had to offer. Enjoyed having the local guides, it was fantastic not having to deal with the logistics of hotels, transportation and tickets to museums.

Favorite "WOW" moment

"Cinque Terra is a sight to behold. The views are spectacular and each town has its own personality. "

Overall rating: rating 5 of 5

Excellent, Lisa shared her knowledge and experience with us which made the trip more personal.

Favorite "WOW" moment

"the Pantheon"

Overall rating: rating 4 of 5

I thought the tour was well organized. Overall a great experience! Lisa was great! She is very thoughtful and never forgets when you ask her something and she remembers to answer your questions. I would have liked a little smaller tour group but still went smoothly. Rome was amazing! Lisa goes above and beyond to make sure all is well. Their was another guide for the ruins. I don't recall her name but she was englush/British and is an Archeologist, wrote books on toilets. She was grear!

Favorite "WOW" moment

"I loved all the art! Too many wow moments to list! Really loved the town of Volterra. We started early. Streets were quiet and peaceful. Just how I hoped it would be. Loved swimming in the ocean, Cinque de terre. Nice to have some down time. "

Overall rating: rating 4 of 5

Fast paced, very active, Many, Many experiences.

Favorite "WOW" moment

"Visiting the American WWII cemetery near Florence. My Stepfather served in Italy during WWII and there is a chance he knew some of the soldiers who are memorialized there."

Overall rating: rating 5 of 5

We thought our tour was very well organized and saw some places that we would not have seen on our own! Karin was very knowledgeable about Italy and kept us busy in a good way!

Favorite "WOW" moment

"We were impressed with the amphitheater in Volterra and the WWII American cemetery "

Overall rating: rating 5 of 5

I recently took a Rick Steves tour, and it exceeded all expectations! Our guide, Karin, was simply fantastic—knowledgeable, engaging, and always ready to share a laugh. The food was outstanding; every meal felt like a local experience. The hotels were comfortable and perfectly located, making our stay even better. Each city guide brought a unique perspective and enriched our understanding of the culture and history. This tour was a perfect blend of adventure, education, and enjoyment.

Favorite "WOW" moment

"The beauty of Volterra, combined with its rich Etruscan history, left us in awe, reminding us why Italy is so captivating."

Overall rating: rating 4 of 5

What a fun and interesting trip

Favorite "WOW" moment

"Too many to count! The Coliseum, the Sistune Chapel, a mass at St, Pters. Wow!"

Overall rating: rating 5 of 5

The guided tours, the hotels, the food and our tour guide was fantastic!

Favorite "WOW" moment

"Looking down from Volterra to see the countryside (Tuscany) and know that people walked here hundreds of years ago. Amazing!"

Overall rating: rating 5 of 5

Our tour was very organized and well planned out. It was simply amazing.

Favorite "WOW" moment

"All of Italy was a wow moment for me but I especially loved the villages in Cinque Terre."

Overall rating: rating 5 of 5

We recently returned from the Rick Steves - Heart of Italy tour, it was an incredible experience! Our guide, Jaime, was absolutely fantastic, expertly leading our group through the stunning contrasts of big cities like Rome and Florence, as well as the charming smaller towns of Volterra and Cinque Terre. The balance between city exploration and picturesque countryside was perfect, allowing us to immerse ourselves fully in Italy's rich cultural tapestry.

Favorite "WOW" moment

"We had our own cultural Renaissance in Florence. Jaime & Paul (local tour guide) opened our eyes to the story of the Renaissance. "

Overall rating: rating 4 of 5

It's impossible to see everything in nine days,but the tour was so well planned, that we felt it covered everything we were looking forward to. It gave us a taste of what to expect,see and do when we return.

Favorite "WOW" moment

"Seeing the statue of David, finally seeing the Roman Forum and the Coliseum after a lifetime of seeing them only in books. "

Overall rating: rating 5 of 5

Good

Favorite "WOW" moment

"Volterra!"

Overall rating: rating 5 of 5

Favorite "WOW" moment

"So hard to decide! I loved it all. If I had to pick one though it would be the visit to the Hill Town of Votterra. I loved the history and quaintness of the small town. The pace was much slower. "

Overall rating: rating 5 of 5

This was my first RS tour and would definitely recommend the Heart of Italy. It's quite fast-paced but with a nice balance of time spent with the group and time to explore on your own. The breakfasts and included dinner were delicious and very high quality. The group was a nice mix of friendly Americans ranging in age between about 30 and early 70's. We arrived a couple days early to explore Rome before joining the group and spent a couple days after the tour in Venice. Worked out great!

Favorite "WOW" moment

"There were so many incredible moments but I think my favorites were those that involved the tours provided by the local guides in both Rome and Florence. Their passion and knowledge of their home cities was outstanding. They genuinely wanted us to love Italy as much as they do and were so warm and welcoming. They provided us with insights into Italian history and culture that can't be absorbed by reading even the best guide book or watching a video. Wonderful!"

Overall rating: rating 5 of 5

It was extraordinary experience of one life time. The trip was great. I will do it again if l get an opportunity.

Favorite "WOW" moment

"Roma is amazing."

Overall rating: rating 5 of 5

The tour was so much fun - the perfect mix of time with the group and time on our own. This is one of the best vacations we have ever taken!

Favorite "WOW" moment

"Drinking wine with new friends on the rooftop of our hotel in Florence. The view of the Duomo from the rooftop was beautiful at night, and it was a fun time!"

Overall rating: rating 5 of 5

The tour was well planned. Patricia is an outstanding tour guide. Each activity and meal was wonderful.

Favorite "WOW" moment

"Volterra was my favorite town. From the wonderful dinner on the piazza, to the marble craftsman and the wine tasting. Everything was memorable. Claudia shared her knowledge using people and events to make the history come alive. I remember the most about her tour. The olive farm was also memorable."

Overall rating: rating 4 of 5

Really loved seeing Italy on a guided tour. I felt the guides for Rome and Florence were really chosen with care. Cinque Terra and Volterra also beautiful and charming. The wine tasting and olive oil tour also added a special touch. Only downside was bedbugs in hotel in Levanto.

Favorite "WOW" moment

"Walking tour of Florence. I also had an impromptu run-in with the pope at St Peters."

Overall rating: rating 5 of 5

Our tour guide was dedicated to our needs. She was an excellent communicator, and followed up with action, like booking train travel for us since we were traveling to San Marino after the trip.

Favorite "WOW" moment

"Volterra!! A wonderful combination of history and modern life. Walking the narrow streets outlined not by curbs and trees but by the exterior walls of dwellings and shops. Enjoying a group supper on the piazza on the day of our arrival. A tour of the city the next morning lead by our vibrant and charming, guide Claudia. Listening to her tell us about the ancient Etruscan civilization, for that moment in time, seemed to bring the Etruscan civilization back to life."

Overall rating: rating 5 of 5

Overall rating: rating 5 of 5

Our first Rick Steves tour experience was excellent. Our guide Patricia was fantastic and we had a great group of fellow travelers. There was just the right amount of tour time vs free time. We'll definitely do another tour.

Favorite "WOW" moment

"Sitting on the rooftop patio of our hotel, drinking wine and gazing out over Florence at the Duomo lit up in the distance."

Overall rating: rating 5 of 5

I was very reluctant to the idea of joining a tour group, but this was a changing experience.

Overall rating: rating 5 of 5

Overall the tour was excellent . Our tour guide Cristina was fantastic - same for our museum and sightseeing guides! The timing of where we went and what we experienced was very helpful in not having to fight crowds. The hotels were quaint and though they had some quirks each was very special in their unique way. I learned quite a bit of history, a bit of the culture and meg some great folks asking the way.

Favorite "WOW" moment

"Though there were a lot of wow moments, the boat rides seeing Cinque Terre were awesome"

Overall rating: rating 5 of 5

It was my first time vacationing with a tour group, and it will be difficult to top it. I made connections with the people in our group immediately, and found the walking with a large group easier than I thought it would be. Our tour guide Cristina was so welcoming of questions, and she thoroughly met individual needs of group members with patience. The guest tour guides for various sites were also engaging, friendly, and generous with their time and information.

Favorite "WOW" moment

"Too many to list here!"

Overall rating: rating 5 of 5

With our amazing host Christina, she is a very patient, kind and helpful. She has so much knowledge of Italy and all of the questions you never had thought of asking. I would love to take a tour with her again Christina has great energy!

Favorite "WOW" moment

"The ruins! The blood,sweat and labor to build these amazing buildings and to be so in tact is mind blowing."

Overall rating: rating 4 of 5

Overall, this was great. I didn’t know what to expect but this experience has left me looking forward to my tour!

Favorite "WOW" moment

"The Duomo in Florence! "

Overall rating: rating 5 of 5

Excellent tour guide...interesting venues and activities...food never failed...most hotels were good.

Favorite "WOW" moment

"Olive farm visit and the alabaster workshop"

Overall rating: rating 5 of 5

Overall rating: rating 4 of 5

Really lovely. It was our first group tour experience and our first time abroad together as a family with our young adult children and it met or exceeded our hopes for what we would experience and see.

Favorite "WOW" moment

"Really every local guide provided us with a wow moment on the tour. Hard to imagine traveling anywhere without a Rick Steves local guide going forward!"

Overall rating: rating 5 of 5

Incredible trip with a fantastic host and a great group of travelers

Favorite "WOW" moment

"Volterra and the Florence Cemetary for the US Soldiers"

Overall rating: rating 5 of 5

Excellent! Local guides did a great job with telling stories and asking us to imagine things, which really helped to understand appreciate what we were seeing.

Favorite "WOW" moment

"Walking from the train station to Monterosso, Cinque Terra, and seeing the sea!"

Overall rating: rating 5 of 5

The experience was overall fantastic. Our main tour guide, Marianna, and the local guides were professional, knowledgeable and friendly. Groups members were great people. Hotels were very comfortable. Dinners were all delicious. Buses were comfortable.

Favorite "WOW" moment

"Seeing David! He is majestic and I will never forget him. "

Overall rating: rating 5 of 5

My tour experience was far and above my initial expectations. Our tour guide Nina and even the other tour members felt like family by the end of our trip. It was the perfect blend of group activities and free time for your own individual activities.

Favorite "WOW" moment

"My favorite wow moment was hiking in Monterosso and seeing the beautiful Mediterranean coastline and then relaxing on the beach with my wife. "

Overall rating: rating 5 of 5

It was absolutely amazing!!! It was my first tour experience and we will be back!

Favorite "WOW" moment

"All of it. Touring the Forum in Rome. Volterra was so lovely and welcoming. Monterosso was absolutely beautiful. I loved wine tasting, learning how olive oil is made and spending a day relaxing on the beach. Each tour of the cities we visited provided a wealth of information."

Overall rating: rating 5 of 5

I absolutely loved my experience on the tour! This was my first time in Europe and I was so overwhelmed trying to plan a trip on my own. Having the option of choosing a tour where it’s already set up for you made it so easy. Our tour guide was amazing, and the local guides were all very knowledgeable as well. There was plenty of down time to venture off for your own (or take an afternoon nap!). This tour was such a great experience!

Favorite "WOW" moment

"My favorite “wow” moment was in Florence when we turned the corner and the massive Duomo stood before us. Completely incredible and jaw dropping as it is so massive and so beautiful. "

Overall rating: rating 5 of 5

We had a wonderful mix of people. The food was great, the hotels were wonderful and our guide was superb. She had a great sense of humor, a deep knowledge to share (but not too much information) and a wonderful generous spirit

Favorite "WOW" moment

"When our guide taught us the Italian custom of licking the dessert plate"

Overall rating: rating 4 of 5

Favorite "WOW" moment

"Going to Florence and visiting the sculptures created by Michaelangelo!"

Overall rating: rating 5 of 5

The tour was packed with history and adventure, and the local guides brought it all to life, especially Ricardo in Florence. Our guide Nina was exceptional. She must be a genius, as she was full of knowledge that she made understandable and interesting to us. She also was hilarious, pulling an epic prank on my husband that we all loved. Being with my family made it all the better, and we were lucky to have a great group of people to travel with on this trip.

Favorite "WOW" moment

"It is hard to beat the beauty of hiking the Cinque Terra trail by the ocean."

Overall rating: rating 2 of 5

This is the first Rick Steves tour in which I've been disappointed. I just wanted it to be over with, and I've never felt that way before with the previous 8 tours. The Italian countryside was beautiful and the people were friendly and kind, but I thought the tour itself was mediocre. The guide provided very little information and guidance over and above what I had read about previously. She talked about herself a lot. However, the local guides were outstanding in every location we visited.

Favorite "WOW" moment

"Being in Volterra: the surrounding landscape, the ancient Etruscan history and artifacts, and the lovely village were the highlights of the tour for me."

Overall rating: rating 5 of 5

I loved my tour guide Christina, and the tour saved me so much time and hassle by having everything planned out for me. It was a good balance of guided group activities and solo time to explore on my own.

Favorite "WOW" moment

"Our local guide in Rome, Francesca was amazing. She made an already impactful experience at the Vatican even more profound with her eloquent and passion words about the history."

Overall rating: rating 5 of 5

The tour was amazing-I loved everything we did, all the museums, sights, sounds, and scenery. Christina was so engaging and knowledgeable-I hung on her every word.

Favorite "WOW" moment

"Cinque Terre; the water-those views!"

Overall rating: rating 5 of 5

Favorite "WOW" moment

"So many wow moments. Having local tour guides in the towns is very beneficial. They had so many stories and connections. "

Overall rating: rating 5 of 5

Tour planned for everyone to take in lots of sites. Alfie was a great guide with lots of knowledge on any of the sites that we visited. He also offered up information on the bus in-between sites plus gave time for any questions we had.

Favorite "WOW" moment

"Cinque Terre. The view is incredible! Favorite spot on the tour!"

Overall rating: rating 5 of 5

It was great! There was a wonderful balance between planned tour time activities and free time in which to explore on our own. Similarly with scheduled meals and those on our own. That allowed our family of 5 the chance to try a little of this here and a bit of that there as we went. The places and sites we were treated to were incredible and well chosen. We appreciated further recommendations provided by our guide as possibilities for exploring on our own. We appreciated our accommodations also

Favorite "WOW" moment

"Dang! That’s a hard one! But the tour of Volterra comes right to mind. Annie (guide) was wonderful and really drew me into the stories. I was THERE as she told of the retreating German troops as they were blowing the arches that had stood for so, so long in the ancient walls of this noble and lovely city. And I was there when the town’s folk saved this last arch in heroic dignity. Go Annie!"

Overall rating: rating 4 of 5

Very nice guide who helped us enjoy our trip. We learned a lot from him

Favorite "WOW" moment

"The charm of Volterra"

Overall rating: rating 5 of 5

It was a perfect balance. We didn't have to plan lines/tickets/transportation and got access to experiences we would never have thought of/been able to do like wine/oil tasting. But we also had free time to do things that weren't on the itinerary by ourselves. Alfio. Alfio is what made this trip outstanding. Kind, hilarious, patient, and very knowledgeable. He went out of his way to get to know us and have inside jokes with everyone.

Favorite "WOW" moment

"Volterra. The amount of history is such a small place was astounding. I also loved that it was a living place--unlike Venice, people still put life into it."

Overall rating: rating 5 of 5

Was everything we were hoping for and more. Got to see everything we wanted and also spent some time on our own.

Favorite "WOW" moment

"Colosseum, Roman Forum, Cinque Terre, Statue of David, Duomo."

Overall rating: rating 5 of 5

Well laid out. Great balance of your and free time. Fun and delicious group meals. Good locations and hotels.

Favorite "WOW" moment

"Alfio, our tour guide, made the trip to from good to wow! 😀"

Overall rating: rating 5 of 5

Absolutely fantastic. Logistics were so smooth and our guide (Alfio) expertly managed anything that didn’t go exactly according to plan. We had so many special experiences that we almost certainly wouldn’t have had if we’d planned the trip on our own but still had plenty of flexibility to see and do things that were important to us.

Favorite "WOW" moment

"Climbing to the top of the hill in Monterosso to look out over the Mediterranean was incredible. I also loved all of our group meals and getting to spend time with other like-minded travelers. "

Overall rating: rating 4 of 5

The tourist sites chosen for the tour were excellent and it was very well organized.

Favorite "WOW" moment

"Visiting St. Peters."

Overall rating: rating 5 of 5

Excellent. Our tour guide plus the additional ones where very well prepared and had a depth of knowledge.

Favorite "WOW" moment

"Seeing the statue of David and the St Paul's cathedral "

Overall rating: rating 5 of 5

Everything was so great. Perfect balance of tour time and free time. Best possible tour guide. Fun and informative local tours and meals together. Hotels with character. Absolutely loved it.

Favorite "WOW" moment

"The trip was so full of wow moments. Maybe my favorite was seeing the medieval streets of Volterra. "

Overall rating: rating 5 of 5

Everything was wonderful. Marianne was the best guide. The locations of the hotels were perfect. The city guides were all amazing. Our group really bonded and it felt like a family by the end. I have nothing but great memories from this trip.

Favorite "WOW" moment

"We celebrated our 20th wedding anniversary while in Volterra. Our amazing guide helped us with restaurant choices and even made the reservation for us. It was an amazing evening and perfect way to spend this special day. "

Overall rating: rating 5 of 5

Hard to pick but really enjoyed the small towns of Volterra and Montorosso.

Favorite "WOW" moment

"Too many to pick just one Sistine Chapel, walking Cinque Terre, seeing the statue of David and sitting on our roof top tower of hotel in Florence with a glass of wine! You could see the whole city and it was fabulous."

Overall rating: rating 5 of 5

Overall rating: rating 4 of 5

We had a fabulous time our guide was very knowledgeable and made the tour fascinating.

Favorite "WOW" moment

"Getting to see the David was really amazing."

Overall rating: rating 5 of 5

The Heart of Italy tour was amazing. I'd been to several locations multiple times, but Marianna made the tour especially fun and memorable.

Favorite "WOW" moment

"The wine tasting in Volterra. All of the local guides were exceptional, but this was a really fun event."

Overall rating: rating 5 of 5

My wife and I had an excellent time. She was worried about all the walking needed but there was enough down time to recover in between activities.

Favorite "WOW" moment

"Our visit to Quinta Terra is unforgettable. It is such a beautiful sea shore with a range of activities to participate in. You can hike, swim, relax on the beach or take a boat or train ride to all the towns. Not to mention the shopping and restaurants. We enjoyed the boat ride, shopping and tasting the sweet cannolies."

Overall rating: rating 5 of 5

Staying two days in each city gave us a real feel for each city. The accommodations and travel was top notch. The timing of our walks were perfect for optimizing what we could see and avoiding the worst of the crowds. Our guides were fantastic and unflappable - even a local slowdown train strike was handled with aplomb.

Favorite "WOW" moment

"The Basilica, the David, the first view of the sea walking into Cinque Terre were all 'wow' moments."

Overall rating: rating 5 of 5

This was an excellent experience. David was an excellent guide and struck just the right combination of fun and background information, Hotels were central and comfortable. Breakfasts were included and were excellent with good variety. Provided evening meals were fun group experiences.

Favorite "WOW" moment

"The guided tour of the Uffizi was the best of lots of tour highlights."

Overall rating: rating 5 of 5

Great tour. We saw wonderful things and got to experience some Italian hospitality.

Favorite "WOW" moment

"Two things, the ancient and amazing structures and churches, and David's enthusiasm and hospitality."

Overall rating: rating 5 of 5

I fell in love with Italy on this trip. The guide and local guides were all excellent. The food and beverages were exceptional. I also enjoyed the mix of visiting big cities (Rome and Florence) versus slower paced Volterra and Cinque Terre.

Favorite "WOW" moment

"While the hike from Monterosso to Vernazza at Cinque Terre cannot go unmentioned for the incredible views, there was definitely a surprise "WOW" moment at Volterra when we walked onto an overlook near our group meal restaurant our first evening there. It was right at dusk and the view across the Tuscany countryside is not one I will soon forget. It felt like I was on a movie set, almost as if it couldn't be real."

Overall rating: rating 5 of 5

It was a wonderful blend of busy historical city in Rome to more laid back historical Volterra. Excellent visit to family estate that cultivated olive oil, wine, lemons and wheat. They provided a lovely lunch with many of their products along with wine and olive oil taste testing. Then off to the beautiful coast at Cinque Terre to explore 5 villages. Ending in Florence was the perfect ending with shopping, art and architecture with the magnificent views continuing.

Favorite "WOW" moment

"Coming out of the train station in Monterosso to see the gorgeous coast line at the Cinque Terre."

Overall rating: rating 5 of 5

This was our first time on a Rick Steves Tour and we absolutely have no regrets. Highly recommended for anyone who wants to maximize their enjoyment without worrying about hotels, where to go, what do to, & how to get there. Our personal guide Donato was fantastic as well as all of the local guides we met. A perfect balance of free time and guided tours. All hotels & restaurants were wonderful and perfectly located. Loved every minute & can't wait for our next-in Rick Steves we trust! Thank you!

Favorite "WOW" moment

"St. Peter's Basilica & Michelangelo's David"

Overall rating: rating 5 of 5

The tour was wonderful. It was a great group of people and our tour guide was outstanding. I really enjoyed the structure of the tour which included just the right amount of planned activities and free time.

Favorite "WOW" moment

"I loved the trip we took to Volterra. The walking tour was amazing!!"

Overall rating: rating 5 of 5

Our time with the Rick Steves Tour and Francesco was beyond my wildest dreams.    Francesco made us feel like family,  we learned so much from him and the local tour guides  (Claudia !).   The balance between tours and free time was perfect,  the food, the interaction with the other members of the group will live with me forever.  I can't wait for our next Rick Steves Tour! Watch out Francesco  we just may show up at your door to help harvest your olives.

Favorite "WOW" moment

"Our time in Volterra. What an amazing town. "

Overall rating: rating 5 of 5

The tour was amazing. We had just the right amount of structure and free time. The guides were incredible.

Favorite "WOW" moment

"The Duomo in Florence was unbelievable. "

Overall rating: rating 5 of 5

Good experience excellent tour guide

Favorite "WOW" moment

"Sistine Chapel"

Overall rating: rating 5 of 5

Was very good especially because of our guide, Francesco

Favorite "WOW" moment

"people watching at a plaza in Florence"

Overall rating: rating 5 of 5

Perfect amount of scheduled and free time. The minimizing of waiting in lines was awesome. Our tour guide Karen was really great. Patient, organized, fun and very knowledgeable. I really liked that she was originally American and had assimilated into the Italian Culture. She understood Americans and let us see the Italian Culture.

Favorite "WOW" moment

"My favorite Wow was that there wasn’t just one. Every scene or moment was just as awe inspiring as the last. The Coliseum, Vatican, Volterra….Each was so much better in person (than in a book or video)."

Overall rating: rating 5 of 5

Fun! Great guides. We built confidence touring on our own after the tour ended with all the Knowledge learned on the trip. Most importantly, we always felt safe.

Favorite "WOW" moment

"The history we learned from the tour guides. "

Overall rating: rating 5 of 5

It was a superb tour experience! I loved it all. The people on our tour with us and our guide were amazing people. Loved getting to know them. And of course, ITALY was amazing and exceeded my expectations.

Favorite "WOW" moment

"Too many WOWs to even begin to list but will try. The fact there are Roman ruins still standing. The amazing artists from Renaissance period. "

Overall rating: rating 5 of 5

Our Heart of Italy tour, led by Karen, provided the perfect balance of core Italian sites, culture and food complimented with a great group of fellow tourist with common interests in getting to see and learn about the best of Italy.

Favorite "WOW" moment

"Rick was right about the crowds in Rome, it is real. Our tour though worked around the crowds with the help of local guides and experts to deliver an overall experience that exceeded my expectations. "

Overall rating: rating 5 of 5

This was our first Rick Steves tour and it will not be our last!! What a fantastic experience! It was a perfect combination of planned activities and free time. We weren't sure what it would be like being on vacation with a group of strangers, but our tour group soon evolved into a little family! There was not a single thing I would have changed about our trip. Our tour guide, Karen, was exceptional, giving us both info about the area and the tools we needed to explore on our own! Perfetto!

Favorite "WOW" moment

"Its really hard to pin down a favorite "wow" moment on our Heart of Italy tour since there were so many, but I would have to say the Tuscan town of Volterra was my favorite. There were times I felt like I was on a movie set! As we were walking to our hotel after first arriving, I looked at my husband and said, "Okay, I'm ready to move here!" It's absolutely beautiful. The people were kind and our group dinner the first night was amazing! "

Overall rating: rating 5 of 5

I had an exceptional experience throughout the tour. I will definitely be doing another trip with Rick Steves tours.

Favorite "WOW" moment

"Each place we stopped on the itinerary was fascinating to me. The local guides were informative and provided the deeper dive that I really enjoy about the tours. If I had to pick one it would be the Cinque Terre. "

Overall rating: rating 5 of 5

We had a marvelous time on our Heart of Italy tour. Our tour guide, Karen, was patient, helpful, knowledgeable, and resourceful. All of the sites on the tour offered different perspectives of central Italy, giving us a good assortment of fantastic experiences.

Favorite "WOW" moment

"Finally seeing Michelangelo's David in person!"

Overall rating: rating 5 of 5

Our tour of Italy was fantastic. We were not given a "glazed over" tour from afar, but rather were immersed in the culture and history that you can only get from being in the middle of things with guides that know the people, land and history.

Favorite "WOW" moment

"Volterra was absolutely amazing. You see advertisements showing rustic hilltop towns in Italy that seem too good to be true, but the really do exist!"

Overall rating: rating 5 of 5

We were very happy with our tour experience. It was the right mix of group and alone time. The tour was accurately described in all of the materials. Susanna, our guide was FANTASTIC! She was knowledgeable, funny, experienced, caring, and extremely competent.

Favorite "WOW" moment

"We loved hiking between the towns of the Cinque Terre, and the surprise of what a lovely experience the Tuscan town of Volterra turned out to be."

Overall rating: rating 4 of 5

It was a good itinerary - fun events for the group

Favorite "WOW" moment

"The piazza in Florence with the replica of David all the other sculptures. "

Overall rating: rating 5 of 5

Our trip to Italy was amazing and far exceeded expectations in every way. The guides were incredibly knowledgeable and helpful, the hotels were comfortable and perfectly located, and the food was delicious. Special mention to our lead tour guide, Susana, who went above and beyond to ensure we had an unforgettable experience. Every aspect of the trip, from the excursions to the cultural experiences, was exceptional. I would highly recommend this tour!

Favorite "WOW" moment

"Walking with the group as we departed the train station tunnel in Monterosso and stepping out to the spectacular Mediterranean beach was a breathtaking experience. The moment we emerged from the tunnel and saw the stunning coastline was unforgettable. "

Overall rating: rating 5 of 5

The tour was better than I could have imagined. The Heart of Italy tour was amazing. Our tour guide Susanna guided us through each destination with wit and wisdom which made our time so enjoyable.

Favorite "WOW" moment

"The Cinque Terra region was the most beautiful area we visited. It was a welcome gift to see the beauty of Monterosso for some time by the sea after many art and architecture visits. "

Overall rating: rating 5 of 5

The 9-day Italy tour was excellent visiting a variety of scenic places in Italy. We loved that we started in the busy city of Rome, then had a change of scenery going to the Tuscany area and quiet town of Volterra, then to Cinque Terre, a beautiful beach town on the Mediterranean, then to Florence. All of the local guides were very knowledgeable and interesting. The location and quality of the hotels was great! The pace was very active and strenuous, but the bus rides helped you get some rest

Favorite "WOW" moment

"Cinque Terre was definitely our "wow" moment because it was so different from the rest of the places and so beautiful. Another "wow" moment was the flambe' beef we had in Florence for our final group dinner. What a presentation and the dinner was so delicious!"

Overall rating: rating 4 of 5

Each lodging choice was unique, charming, and perfectly located. Group meals absolutely fantastic. The meals showcased the regional cuisine and included delicacies that I really wanted to experience. Artichoke in Rome, wild boar in Volture, pesto in Cinque Terrea and steak in Florence. The regional guides in Volterra and Florence AMAZING. The one in Rome just shared every thought that came to her in a none linear fashion. Could not wait for that to end.

Favorite "WOW" moment

"The olive oil tasting. The property is an example of beautiful renovation. The care and passion could be felt throughout. "

Overall rating: rating 5 of 5

We had a fantastic experience on our heart of Italy tour. Our tour guide Suzanna was very informative and fun and we enjoyed getting to know her. All of the other Rick Steves guides at the attractions we went to really made whatever we were touring come to life. The free time and group activities was very well thought out and a great balance for us. We are already trying to plan our next trip with Rick Steves!

Favorite "WOW" moment

"We loved the olive oil, wine tour, and lunch at the old castle! Such a quick little activity but one of our favorite parts on the way to Florence!"

Overall rating: rating 5 of 5

We had a wonderful time in every city we visited. Our tour guide, Susanna was amazing.

Favorite "WOW" moment

"the view from the top of the Dome in Vatican City"

Overall rating: rating 5 of 5

The best way to travel Italy - wonderful hotels, group meals were amazing, plenty of free time to explore on our own, tour guide provided so much good info we could easily explore, buses comfortable and so thankful not to be driving. We will definitely take advantage of another tour in the future. So not the typical herd the tour group off and on a bus!! Wonderful experience!

Favorite "WOW" moment

"Group meal in Volterra. They allowed for sampling of a variety of foods. All very delicious and things I might have never tried. "

Overall rating: rating 5 of 5

Every day started with a great breakfast and our tours were led by energetic and knowledgeable tour guides. The concept of a comfortable but structured tour for part of the day followed by free time in the afternoons was such a great way to ease into feeling more relaxed in a new environment. I thoroughly enjoyed the variety of locations in the "Heart of Italy in 9 Days" tour. The bus ride between locations was every bit as comfortable as Rick had mentioned and so were the hotels

Favorite "WOW" moment

"While I enjoyed the historical and cultural aspects of Rome, Volterra and Florence, it was the beauty and charm of Monterosso in the Cinque Terre area that still wows me and my wife. We'll never forget how beautiful and clean the town was along with hiking between Monterosso and Vernazza on a primo kind of day. The pictures we took on that day will be a lasting memory until we get to do it again! After the tour ended in Florence, we then traveled for 8 more days ending with a day in Annecy Fr"

Overall rating: rating 5 of 5

The tour was well run and exceeded all of our expectations. Rebecca was a fabulous guide and we loved the mix of group time and independent time on the tour. Rebecca was wonderful and seeing to each persons needs and questions and had such a great sense of history and adventure. She made our family trip very special. I really loved all of our hotels. They were 'extra' special and provided such perfect locations in each city.

Favorite "WOW" moment

"I think my favorite moment on the tour was having the local guide Francessca give us the back story on Rome and prepare us to enter St. Peters Basilica. It was such a magical day and the Basilica was truly something to behold. Made even better with Francessca's introduction. "

Overall rating: rating 5 of 5

Well planned, great tour guides, with lots of tips and tricks. SHH don't tell... this is so GOOD!

Favorite "WOW" moment

"Standing near the Oculus in the Pantheon and watching rain lightly fall into the center of the 2000 year old building. Magical.......Hillsides of Tuscany!"

Overall rating: rating 4 of 5

Excellent, well organized, clear instructions, kind tour organizer

Favorite "WOW" moment

"Countryside of Tuscany"