Hi from Rick: Weathering the Storm
Whether you had signed up for one of our 2020 tours, or are just dreaming of future European travels, I'd like to share how we see the current situation and how we expect to get through this pandemic as a tour company.
When COVID-19 hit, we had 24,000 travelers signed up for Rick Steves tours. As of right now, we've canceled tours through September 20. Our first priority is making sure that every traveler whose trip we've canceled gets back every penny they've paid us. And we're committed to issuing those refunds promptly, without the run-arounds and delays that, sadly, have become so common in the tourism industry these days.
In this time of uncertainty and anxiety, our goal is to soften the disappointment by taking the best care possible of you, our loyal customers. (We're regularly updating… Read more